Looking for a challenging position in a reputed organization, to utilize my sales and managerial skills that can contribute to the company's growth as well as enhance my knowledge by exploring new things. Entrepreneurial Sales & Service Engineer with excellent business acumen and proven history of driving technical sales and revenue growth. Friendly and outgoing to build key relationships through communication, customer service and negotiation skills. Successfully leads and motivates teams to execute business opportunities and close sales in fast-paced environments with tight deadlines.
Overview
10
10
years of professional experience
Work History
Sales and Service Engineer
AUJAN INDUSTRIAL SUPPLIES & SERVICES CO
Al-Khobar, Kingdom of Saudi Arabia
09.2018 - Current
5 years at Aujan Industrial Supplies and Services Co;
Kingdom of Saudi Arabia, Responsible for Portable, Fixed Gas and Flame detectors, and SCBA's, Roles and Responsibilities Marketing and sales development of solutions by AIS- Portable and Fixed gas detection instruments, SCBA's, respirators, Process equipment's, Turnaround, preventive, corrective maintenance, and Personal safety equipment's
(Familiar with instruments by MSA, Honeywell, BW Technologies, Industrial Scientific, Crowcon, Det-Tronics and Dräger) Experienced in service and maintenance of GDS/process instruments by MSA, Honeywell,BW Technologies, Industrial Scientific, Crowcon, Det-Tronics and Dräger) Managing technical and commercial activities of AIS team
Submitted detailed productivity and fault reports to support service Quality Control.
Installed replacement parts and components within target timescales to minimise service delays.
Installation, testing, commissioning, and maintenance of fixed gas detection systems
Ensure Co-ordinating and scheduling everyday activities to meet the requirements of sales and services Business unit
Calibration and Certification of portable gas detectors, fixed gas detectors and Flame detectors (MSA, Honeywell, Industrial Scientific, BW technologies, Crowcon, Dräger and
Det-Tronics) Trained and certified by manufacturers- MSA fixed and portable gas detectors Making technical presentations and demonstrating how a product will meet client requirements
Providing pre-sales technical assistance, product education and after sales technical support to client representatives on demand
Provide Onsite hands-on training for the client representatives and developing business through end users by suggesting the applications of GDS instruments
Local purchase of spare parts and other required accessories required for the daily activities
Meeting AIS marketing requirements by attending trade shows, conferences, and other marketing events
Guide the End users about the specifications and approvals by understanding their requirements
Materials/inventory management for daily activities
Communicating with end users for generating the opportunities, identifying the exact requirements, and suggesting prompt and cost-effective solutions
Participating with accounts team to full fill the required documentations for managing the cash flow
Combining technical knowledge and experience with sales and service skills for total result
Familiar to do the sales process with Aramco, SABIC, SEC and other EPC's.
Marketing Executive
Golden Axis Advertising Co
Muscat
08.2017 - 04.2018
And Responsibilities Analysed consumer usage patterns to identify trends and target key demographics
Developed new branding strategies and marketing collateral to foster business developmentand achieve revenue targets Created printed marketing materials that were designed to drive campaigns Developed innovative and targeted collateral to support overall branding objectives Proofread all marketing collateral ahead of printing to eliminate errors
Preserved brand integrity by monitoring consistency and quality of marketing content Consulted with product development teams to enhance products based on customer data
Associate Agency Development Manager
Max Life Insurance Company
Kottayam
09.2016 - 08.2017
Roles and Responsibilities Looked at current and new merchants and individual sales to evaluate fraud, chargeback,and compliance risks
Completed statistical reviews to uncover trends, patterns, and variations
Maintained excellent attendance record, consistently arriving to work on time
Increased customer satisfaction by resolving Product issues
Resolved conflicts and negotiated mutually beneficial agreements between parties
Developed team communications and information for customer meetings
Developed, deployed, and enhanced procedures to reduce institution's exposure to fraud.
Area Development Manager
Wuerth India Pvt Ltd
Kottayam
10.2013 - 05.2016
Defined and integrated roles, responsibilities and processes for business team and datamanagement organization
Collected data and performed customer needs analysis
Monitored all aspects of products, including pricing and legal requirements
Supervised team duties related to decision support and business intelligence for businessusers
Performed customer needs assessments and coordinated resolutions with supply chain andquality teams
Evaluated existing operations and current market trends to identify necessary improvementsand capitalize on changes
Performed supplier risk evaluations and supported regulatory inspections
Designed modern employee recognition program which boosted productivity and improvedmorale
Conducted forecasting to determine possible changes and issues for supply chain business
CCEERRTTIIFFIICCAATTIIOONNSS Training by MSA for portable gas detectors, Fixed gas detectors at AIS Al Khobar
Training by Honeywell for Portable and Fixed Gas detectors at AIS Al Khobar
SABIC permit receiver.
Education
Master of Business Administration - Finance
St.Antonies Collage
Kanjirappally
2011 - 2014
Bachelor of Science - Mathematics
St. Thomas collage, Palai
PALA
2007 - 2010
Kerala higher secondary education, Plus Two - Science
St. Antonies HSS Poonjar
Poonjar
2005 - 2007
Kerala Board Exam, 10th -
School St.Augustine H S, State
Peringulam
2004 - 2005
Skills
Technical and diagnostic support
Account management
Business development
Data management
RFI responses
Root Cause Analysis
Thought leadership
Client relations
B2B sales
Field sales
Technical selling
Solutions engineering
Contractor management
Languages
English
Advanced
Hindi
Advanced
Malayalam
Native
Tami
Upper intermediate
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Every problem is a gift—without problems we would not grow.
Tony Robbins
Timeline
Sales and Service Engineer
AUJAN INDUSTRIAL SUPPLIES & SERVICES CO
09.2018 - Current
Marketing Executive
Golden Axis Advertising Co
08.2017 - 04.2018
Associate Agency Development Manager
Max Life Insurance Company
09.2016 - 08.2017
Area Development Manager
Wuerth India Pvt Ltd
10.2013 - 05.2016
Master of Business Administration - Finance
St.Antonies Collage
2011 - 2014
Bachelor of Science - Mathematics
St. Thomas collage, Palai
2007 - 2010
Kerala higher secondary education, Plus Two - Science
St. Antonies HSS Poonjar
2005 - 2007
Kerala Board Exam, 10th -
School St.Augustine H S, State
2004 - 2005
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