Jinal Shah
Adelaide
Summary
An engineering graduate able to evaluate procedures effectively. Adept at working independently and with a team; committed to providing high-quality service. Strong communication skills and high attention to detail in resolving customer queries. Seeking to leverage my analytical skills, I am ready to use my patience and efficiency in a challenging and progressive environment.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
Peregrine Corporation
06.2021 - Current
- Delivering a good standard of service and retailing experience.
- Monitoring systems, identifying errors and maintaining store presentation.
- Counting and recording money received and balancing against registered sales records
- Organising store merchandise racks
- Training other employees
- Monitoring emails and corresponding accordingly
- Ad hoc items when required
Engineering Consultant
Flinders University
11.2021 - 04.2022
- Liaise with the client to understand and define the key tasks to be completed
- Assisted in planning the project timeline using Microsoft Project
- Assessed the technical issues and developed innovative solutions based on the plan
- Ensured the production of technical documentation associated with result analysis and risk mitigation.
Trainee Engineer
Aastha Buildcon
04.2019 - 12.2019
- Assisted in the execution and planning stage of projects
- Prepared the documentation for the progress of ongoing projects
- Supported in drawing the framework and instructions based on the construction plan
- Estimated the total quantity and cost of the project along with the Quantity Surveyor.
Education
Master of Engineering (Civil) -
Flinders University
Adelaide, SA03.2022
Bachelor of Civil Engineering -
L.D. College of Engineering
Gujarat, India06.2019
Skills
- Microsoft Office (Word, Excel, Power point)
- Microsoft Project
- Strong attention to detail
- Manual Calculations
- Customer Service
- Quick Learner
- Ability to work in a team
- Multitasking
- Typing Skills - 50 WPM
- Problem Solving
Professional Development
Forage Work-ready Virtual Experience Program
- To build valuable skills and enhance well-being and resilience.
Flinders Horizon Professional Development Awards Workshop
- Design Thinking Workshop,2020
- Effective Decision-Making Workshop,2020
- Workplace Etiquette and Culture Workshop,2020
- Presentation and Public Speaking Workshop, 2020
References
Enzo Perry (Perry's Bakery)
enzo@perrysbakery.com.au
Timeline
Engineering Consultant
Flinders University
11.2021 - 04.2022
Customer Service Representative
Peregrine Corporation
06.2021 - Current
Trainee Engineer
Aastha Buildcon
04.2019 - 12.2019
Master of Engineering (Civil) -
Flinders University
Bachelor of Civil Engineering -
L.D. College of Engineering
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