Jinky Tolentino
Kalibo, Aklan,Philippines
Summary
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Friendly and attentive Restaurant Waiter with knack for delivering impeccable service and creating memorable dining experiences. Excel in managing multiple tables efficiently while maintaining warm and professional demeanour. Consistently praised for enhancing guest satisfaction, increasing repeat business and contributing to harmonious team environment.
Self-motivated individual offering excellent skills in guest relations and upselling products and services. Engaging Waiter with ability to articulate and help customers make menu choices. Excellent issue resolution and customer service skills.
Overview
5
5
years of professional experience
2
2
years of post-secondary education
Work history
Housekeeping Cleaner
SOMCO Facilities Management Company
Al Hasa, Hofuf, Kingdom of Saudi Arabia
2024.05 - Current
- Maintained clean and orderly environment by implementing effective organizational strategies.
- Completed housekeeping chores promptly without sacrificing quality of workmanship.
- Took initiative in identifying and addressing potential cleanliness issues proactively, thus preventing bigger problems down the line.
- Managed inventory of cleaning supplies effectively to avoid running out unexpectedly.
- Demonstrated respect for client privacy while carrying out housekeeping responsibilities efficiently.
- Delivered excellent customer service for repeat business from satisfied clientele.
- Serviced bathrooms with fresh supplies and regular cleaning.
- Swept and vacuumed floors, hallways and stairwells, keeping public areas immaculately well-presented.
- Swept, mopped, waxed and polished floors, delivering pristine finish.
- Emptied bins regularly, carefully sorting waste and recycling to improve establishment sustainability.
- Performed thorough deep cleaning, consistently receiving top scores on customer evaluation surveys.
Restaurant Worker
Fatgrill Restaurant
Lipa City , Batangas Philippines, Philippines
2021.01 - 2023.06
- Upheld health and safety standards throughout all work areas.
- Managed restaurant closing duties, from cleaning dining areas to cashing up tills.
- Provided excellent customer service to enhance guest experience.
- Served food and beverages efficiently to provide seamless service experience for guests.
Education
Associate's degree - Hotel and Restaurant Technology
Aklan State University
Kalibo, Aklan Philippines 2009.06 - 2011.10
Skills
- Sanitary compliance
- Cleaning materials knowledge
- Customer assistance
- Task prioritization
- Strong work ethic
- Resilience under pressure
- Hospitality standards
Languages
English
Intermediate
Timeline
Housekeeping Cleaner
SOMCO Facilities Management Company
2024.05 - Current
Restaurant Worker
Fatgrill Restaurant
2021.01 - 2023.06
Associate's degree - Hotel and Restaurant Technology
Aklan State University
2009.06 - 2011.10