JITIN DUBEY
AGRA,India
Summary
- To work with an organization that will utilize my work experience and management knowledge to contribute to organizational growth and enhance my competency.
- A passionate technology professional with 12+ years of experience, including 5.5 years of Project management experience and comprehensive knowledge in Oracle Opera & Interfaces implementation and with Sabre CRS, Synxis booking engine, and many more Sabre products. Experience in engaging in the industry of Hospitality software and having work experience in 5-star properties. Application Known: Salesforce, Synxis CR, Opera (Oracle), other hotel software, etc.
- Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.
Overview
12
12
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
IT Project Manager
Al Riyadh Travel and Tourism
Riyadh , Kingdom of Saudi Arabia (KSA)
2023.11 - Current
- Working as IT Project Manager at Al Riyadh Travel and Tourism, Riyadh, KSA, responsible for managing IT projects related to the development and implementation of our travel booking engine in both B2B and B2C domains.
- Collaborated with crossfunctional teams to brainstorm technical solutions to business problems.
- Collaborated with stakeholders to define project scope, objectives and deliverables.
- Improved company productivity, consistently meeting stringent deadlines throughout lifecycle project delivery.
- Aligned IT strategy with business needs, prioritising value for money, security and contractual requirements.
- Installed new technologies without disrupting workflow.
Client Services Project Manager
Sabre Travel Technologies
Bangalore , India
2018.09 - 2023.10
- Working as Project Manager at Sabre Travel Technologies' Bangalore office, responsible for delivering Sabre products/services to hotels and chains that are strategic partners with Sabre.
- Delivered products and services in line with agreed arrangements and contracts.
- Implemented and maintained systems for successful planning and project management.
- Implemented organisational policies for smooth service delivery.
- Managed scope content, informing stakeholders of project scope and change implications.
- Acted as single point of contact for stakeholders.
- Managed workforce planning, compiling information for informed decision-making.
- Used project management tools and techniques for positive, successful outcomes.
- Prepared and managed project plans from end to end, meeting required milestones.
- Successfully delivered on tasks within tight deadlines.
- Drafted accurate monthly management reports to illustrate project timelines and progress.
- Collaborated across teams to align and deliver overarching business strategy.
- Delivered exceptional customer service by proactively listening to concerns and answering questions.
- Supported team by demonstrating respect and willingness to help.
Associate IT Consultant
ITC Infotech India Ltd.
Bangalore , India
2015.07 - 2018.08
- Worked as an Implementation Specialist with Micros Systems (recently acquired by Oracle), handling all kinds of interface installation projects, new hotel opening (NHOP) hotel interfaces, and all other types of Interface upgrading/supporting hospitality applications Opera - PMS.
Team Leader/Cyber Executive
Ozone Network Pvt. Ltd.
Delhi
2012.01 - 2015.06
- Worked as a Network Engineer and manage the site WIFI network of Oberoi AmarVilas and Trident Gurgaon
- Resolving multiple issues to network systems to increase business functionality.
Education
Executive MBA - Project Management and Information Technology
IIBM
India 2016.04 - 2017.08
Bachelor of Science - Maths
Agra University
India /2012 - /2014
Skills
- Project coordination
- Team building
- Microsoft Teams
- Knowledge of project management tool like Salesforce, Microsoft Project, Rally etc
- Leadership
- Customer-focused
- Project Management
- Lifecycle project delivery
- Office 365
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Certification
- Agile Project Management: Agile Delivery certified from Udemy.
- Technical Product Management from LinkedIn
- Project Management foundations from LinkedIn
- AI Mastery from Skill Nation
- Claude AI from Skill Nation
Custom
- SPOT Award for Excellence of Work in ITC Infotech India Ltd.
- Several times got appreciation from US clients, while for them to configure interfaces.
- Receive high CSAT scorer in 2022 in the SHS Globally Implementation team.
Personal Information
- Father's Name: Mr. Bankey Bihari Dubey
- Date of birth: 09/02/90
Languages
English
Fluent
Hindi
Fluent
Affiliations
- Learning about new tech
- Making friends
- Interest in science friction movies
- Travel
Timeline
IT Project Manager
Al Riyadh Travel and Tourism
2023.11 - Current
Client Services Project Manager
Sabre Travel Technologies
2018.09 - 2023.10
Executive MBA - Project Management and Information Technology
IIBM
2016.04 - 2017.08
Associate IT Consultant
ITC Infotech India Ltd.
2015.07 - 2018.08
Team Leader/Cyber Executive
Ozone Network Pvt. Ltd.
2012.01 - 2015.06
Bachelor of Science - Maths
Agra University
/2012 - /2014
- Agile Project Management: Agile Delivery certified from Udemy.
- Technical Product Management from LinkedIn
- Project Management foundations from LinkedIn
- AI Mastery from Skill Nation
- Claude AI from Skill Nation
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