Joanna May
Grange
Summary
My names Joanna May and I am looking for a receptionist position at your professional establishment. I am highly motivated, enthusiastic and passionate about this career opportunity. I posses a strong work ethic and a positive and friendly attitude and I understand the importance of providing excellent service and ensuring a positive patient experience. I am committed to my success in this role and I am confident my prior work experience has allowed me to gain valuable skills which have prepared me for the challenges of this role.
Overview
7
7
years of professional experience
Work History
Dental Assistant
Dental Boutique
01.2024 - Current
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Prepared instruments and equipment for use in dental procedures, ensuring their availability when needed.
- Maintained dental supply inventory by checking stock to determine inventory levels.
- Recorded patient's dental health information and completed charting while ensuring patient confidentially.
- Performed general chair-side duties for general dentistry, endo procedures, and cosmetic dentistry.
- Monitored patient comfort and safety during dental procedures.
- Educated on tooth surfaces and dental terminology.
Manager
BurgerTec
11.2017 - 01.2024
- Opened and closed location independently and monitored shift changes to uphold successful operations strategies.
- Maintained effective supply levels by monitoring and reordering stock.
- Trained new employees in company operations and procedures.
- Accomplished multiple tasks within established timeframes.
Retail Assistant
Jo Mercer
06.2021 - 07.2022
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Used POS system to process sales, returns, online orders, and gift card activations.
Receptionist
Lakeview Clinic
02.2017 - 11.2017
- Assisted with onboarding new clients and securing paperwork completion.
- Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
- Handled cash transactions and maintained sales and payments records accurately.
- Managed multiple tasks and met time-sensitive deadlines.
Education
High School Diploma -
Moranbah State High School
Moranbah, QLD11.2016
Skills
- Ability to work independently and in a team
- Strong work ethic and positive attitude
- Willingness to learn
- Excellent written and verbal communication
- Organization and time management skills
Timeline
Dental Assistant
Dental Boutique
01.2024 - Current
Retail Assistant
Jo Mercer
06.2021 - 07.2022
Manager
BurgerTec
11.2017 - 01.2024
Receptionist
Lakeview Clinic
02.2017 - 11.2017
High School Diploma -
Moranbah State High School
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