Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Jo Haskett

Hawthorndene

Summary

Adaptable individual with a proven track record at Bupa Medical Visa Services, excelling in customer relations, front desk operations and concierge. Adept at multitasking and maintaining confidentiality, ensuring a welcoming environment for all visitors.

Utilizes strong organizational skills and attention to detail to streamline office operations. Knowledge of effective communication techniques and customer service principles to enhance visitor experiences.

Overview

11
11
years of professional experience

Work History

Receptionist/Concierge

Bupa Medical Visa Services
01.2024 - Current
  • Greeting incoming customers professionally and providing friendly, knowledgeable assistance.
  • Confirming appointments, performed ID checks, and updating client records in Department of Home Affairs database.
  • Handling sensitive information with discretion while maintaining strict confidentiality standards.
  • Cultivating positive relationships with clients through professional demeanor and excellent interpersonal skills.
  • Increased customer satisfaction by promptly addressing their needs.
  • Keeping reception and concierge area clean and neat to give visitors positive first impression.

Photographer

Making Memories Photography by Jo
11.2014 - Current
  • Planning and preparing for on-site and studio shoots.
  • Scheduling and booking locations for photo shoots, working collaboratively with clients and contacts.
  • Digitally editing photos to enhance appearance.
  • Delivering high-quality images under tight deadlines, demonstrating strong time management skills.
  • Developing strong relationships with clients through clear communication and professionalism.
  • Collaborating with clients to understand their vision, ensuring the final product meets or exceeds expectations.

Education

Certificate III in Health Administration - Medical Administration

Tafe SA
Adelaide, SA
10-2025

Skills

  • Organization skills
  • PC proficient
  • Data entry
  • Time management
  • Professional attitude
  • Front desk operations
  • Multitasking and prioritization
  • Customer service
  • Attention to detail
  • Punctual and reliable

Interests

  • Hiking
  • Cooking
  • Photography
  • Music
  • Travel
  • Stand-up Paddleboarding (SUP)


Timeline

Receptionist/Concierge

Bupa Medical Visa Services
01.2024 - Current

Photographer

Making Memories Photography by Jo
11.2014 - Current

Certificate III in Health Administration - Medical Administration

Tafe SA
Jo Haskett