Jodylee Jane Peters
Aldinga
Summary
Passionate and versatile hospitality professional with a genuine love for the industry. Thrives in fast-paced environments and excels at exceeding customer expectations. Known for maintaining poise and a sense of humor in demanding situations, with a strong track record of delivering exceptional service in bistro and hotel establishments.
Overview
24
24
years of professional experience
Work History
Bar staff
Cavenagh Bar Darwin
01.2006
- - serving patrons beverages at the bar
- - accommodating patrons with competent preparation of their selections from an extensive Cocktail menu
- - general barkeep & cleaning duties
Bistro Senior Staff
Aldinga Hotel
08.2024 - Current
- Enhanced customer satisfaction levels by improving responsiveness to inquiries or concerns.
- Assisted with onboarding new staff members, providing orientation and support.
- Responded sensitively and competently to service customers with diverse cultural backgrounds.
- Greeted clients and guests and assisted with variety of questions to foster exceptional customer service.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Bistro Supervisor
Penneshaw Pub
08.2023 - 08.2024
- Boosted customer satisfaction by providing exceptional service and addressing any concerns promptly.
- Assisted in monitoring inventory and controlling use of restaurant equipment.
- Assisted in menu development, incorporating customer feedback and staying current on culinary trends.
- Streamlined operations for increased efficiency by implementing new scheduling and task delegation strategies.
Hospitality All-rounder
Queenscliffe Family Hotel
08.2022 - 08.2023
- -Serving patrons drinks at the bar
- -Taking meal orders
- -Delivering meals to tables
- -General stock control & housekeeping
- -set up prior shift with bookings/tables
- -End of day till balancing procedures
All-rounder
Aileron Roadhouse, NT
05.2022 - 07.2022
- - retail service to customers purchasing items in the shop, fuel, coffee, food and drinks
- - preparation of meals on the dine in and takeaway menus
- - make bookings for guests in the on-site accommodation private rooms and caravan park
- - general shop keep and stock control
- - Bar tending and serving alcohol takeaway in accordance with NT liquor licence laws including monitoring the Banned Drinker Register
- - cleaning hotel rooms between guests each day
- - maintain cleanliness of caravan park and public amenities daily
- - presentation and upkeep of on sites Art Gallery, achieving outstanding sales total of $7000 local indigenous artwork
Event Contractor
EVENT RECRUITMENT SOLUTIONS
01.2014 - 01.2015
- - on a casual, contract basis for widely varying events such as Annual Women's Summit & Polo in the City
Volunteer Biographer
Calvary Hospital Mary Potter Hospice
01.2012 - 01.2015
- - Volunteering within the hospice Biography Service; a service offered to palliative care patients free of charge to share, record, transcribe and publish their life stories during the final days of their lives.
Legal Secretary
Christine Korobacz Solicitor
06.2008 - 12.2008
- - Attending the phone, filing documents, typing up letters for clients & affidavits on behalf of Christine Korobacz
Dispensary Technician
John Flynn Private Hospital
09.2007 - 05.2008
- - Role assigned specifically to the hospital dispensary, in processing prescriptions and preparing medications prescribed by the Doctors on duty from each ward.
Executive Assistant to Event Coordinator
NT Major Events
03.2007 - 05.2007
- - Contract for the Bass in the Grass event 26th May 2007
- - Administration duties, correspondence management
- - flight/accommodation organising and booking for the international acts and their staff as per requirement
- - provide items requested on band riders
- - widely varying errands and tasks
- - on site set up day before and on day of the event, assist with pack up the two days after the event
Bar Staff
Discovery Night Club/Lost Ark Bar, Darwin
01.2006 - 01.2007
- - promotions
- - serving large numbers of patrons beverages at the bars, in a fast paced venue
- - general barkeep and cleaning duties
Bar Supervisor
Darwin Sailing Club
01.2006 - 01.2007
- - Serving patrons beverages at the bar
- - supervising other bar staff on duty; coordinating breaks, allocating duties & managing rosters
- - attending the venue's pokie lounge
- - stock control
Dispensary Technician
Craig Roberts Chemmart
01.2003 - 01.2006
- - all duties performed by Pharmacy Retail Assistants
- - Assisting the Pharmacist on duty dispense and process on average 150 prescriptions per day
- - loading webster packs and dosettes for care facilities and members of the community
Pharmacy Assistant
Arkaba Healthsense Pharmacy
01.2001 - 01.2002
- - Assist customers with purchasing suitable products based on their personal circumstances
- - POS transactions
- - Retail housekeeping and stock control
- - Assist Pharmacist with processing and dispensing Prescriptions
Education
SACE 1 & SACE 2
Ocean view College R-12
Pharmaceutical Dispensary Technician
Pharmacy Guild of Australia
Certificate II - Security Operations
Tactical Training Australia Pty Ltd
Responsible Service of Alcohol
Tactical Security Training Australia Pty Ltd
BA - Community Development
Swinburne University
01.2014
Skills
- - Excellent grooming & presentation
- - Excellent communication and vocabulary
- - Excellent customer service that visitors highly rate reach day
- - adaptable, a quick learner, a 'jade-of-all-trades'
- - a valued team player
- - can work under direction and use appropriate initiative
- Self-sufficient operations during owner absences
- - stock control
- - excellent attention to detail and high standard of cleanliness
- - highly time efficient, punctual and trustworthy
Timeline
Bistro Senior Staff
Aldinga Hotel
08.2024 - Current
Bistro Supervisor
Penneshaw Pub
08.2023 - 08.2024
Hospitality All-rounder
Queenscliffe Family Hotel
08.2022 - 08.2023
All-rounder
Aileron Roadhouse, NT
05.2022 - 07.2022
Event Contractor
EVENT RECRUITMENT SOLUTIONS
01.2014 - 01.2015
Volunteer Biographer
Calvary Hospital Mary Potter Hospice
01.2012 - 01.2015
Legal Secretary
Christine Korobacz Solicitor
06.2008 - 12.2008
Dispensary Technician
John Flynn Private Hospital
09.2007 - 05.2008
Executive Assistant to Event Coordinator
NT Major Events
03.2007 - 05.2007
Bar staff
Cavenagh Bar Darwin
01.2006
Bar Staff
Discovery Night Club/Lost Ark Bar, Darwin
01.2006 - 01.2007
Bar Supervisor
Darwin Sailing Club
01.2006 - 01.2007
Dispensary Technician
Craig Roberts Chemmart
01.2003 - 01.2006
Pharmacy Assistant
Arkaba Healthsense Pharmacy
01.2001 - 01.2002
Pharmaceutical Dispensary Technician
Pharmacy Guild of Australia
Certificate II - Security Operations
Tactical Training Australia Pty Ltd
Responsible Service of Alcohol
Tactical Security Training Australia Pty Ltd
BA - Community Development
Swinburne University
SACE 1 & SACE 2
Ocean view College R-12
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