JOHN REY ALICANTE
HOSPITALITY MANAGEMENT
TACURONG,SULTAN KUDARAT
Summary
Strategic and industrious Sales Representative offering comprehensive background in building relationships, cultivating partnerships, retaining top accounts and growing profit channels by establishing trust. Disciplined and resourceful professional with expertise in account development and market penetration.
Overview
2
2
years of post-secondary education
6
6
years of professional experience
Work History
Cashier
DRIVE7 Luxury Car Protection,Ceramic & Car Detailing
Riyadh, Khurais
01.2021 - 09.2021
- Monitored self-checkout systems and provided assistance or intervention where required.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Provided expertise on products, including demonstrating features, answering questions, and redirecting objections to highlight positive aspects.
- Answered questions about store policies and addressed customer concerns.
BARISTA
TOWN CAFE
RIYADH, Abubaker, Al Awadi
09.2017 - 01.2021
- Brewed and served coffee, tea and other non-alcoholic drinks according to company standards.
- Cross-sold pastries and sandwiches with coffee orders, boosting customer purchases.
- Maintained cleanliness and sanitation of customer-facing work area and dining room space to meet governmental and organizational safety and health guidelines.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Handled transactions, including OLTP systems, payment processing, cash change and issuing of receipt.
- Kept product inventory stocked during times of customer congestion and high demand.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
BOOK KEEPER
TAMIMI MARKET
RIYADH, Al Malqa
05.2015 - 05.2017
- Trained new employees by providing knowledge of specific store tasks, policies and goals.
- Supervised new and existing cashiers by verifying accuracy of prices and customers charges.
- Established QuickBooks accounting system to reflect accurate financial records.
- Reviewed and filed financial documents, coded accounting entries for data processing and posted daily receipts and payments in accordance with all corporate protocols.
- Verified accurate recordkeeping processes, reducing financial inconsistencies.
- Verified postings to ledgers to confirm accurate entry and account balances.
- Diminished financial discrepancies and managed monetary transactions, including deposits and credit card transactions.
- Eliminated discrepancies in finances by expertly documenting expenses, monitoring income, handling bank deposits and managing statements.
Education
Associate of Science - Hospitality Administration And Management
SULTAN KUDARAT STATE UNIVERSITY
SULTAN KUDARAT PROVINCE 06.2008 - 04.2010
Skills
Filing and bookkeeping
Timeline
Cashier
DRIVE7 Luxury Car Protection,Ceramic & Car Detailing
01.2021 - 09.2021
BARISTA
TOWN CAFE
09.2017 - 01.2021
BOOK KEEPER
TAMIMI MARKET
05.2015 - 05.2017
Associate of Science - Hospitality Administration And Management
SULTAN KUDARAT STATE UNIVERSITY
06.2008 - 04.2010
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