Committed manager with exceptional leadership, organisational skills and communication abilities leads high-performing cross-functional teams. Leads projects, company operations and business growth.
Overview
15
15
years of professional experience
4
4
years of post-secondary education
Work history
Depot supervisor
Contraflow
Perth, United Kingdom
11.2023 - Current
Used conveyor systems to move heavy items across internal spaces.
Tracked storage locations within warehouses, maintaining smooth-running retrieval operations.
Stacked and organised freight at specified areas using boards or pallets.
Loaded vehicles using best practices to avoid over-weight or balance issues.
Obeyed weight restrictions when loading cargo into transport.
Kept accurate and up-to-date freight records on [Type] system.
Maintained employee safety through observation of surroundings when moving cargo.
Braced and padded items to prevent shifting or damage during transport.
Followed safety guidelines when operating in hazardous environments.
Followed safety standards for carrying, moving and storing freight.
Conducted quality assessment before transporting goods, assessing for breakages or imperfections.
Operated controls to transfer loose materials between transport and storage containers.
Operated material handling equipment to move large and heavy loads.
Completed basic maintenance on material handling equipment, minimising downtime with regular care.
Operated forklifts to lift and move heavy cargo to designated areas.
Coordinated freight movements by maintaining constant communication through radio communication.
Scanned cargo to keep track of freight movements.
Followed precise orders to assist with continuous flow of goods coming in and out of distribution centre.
Connected and disconnected hoses for materials transfer.
Transport Manager
MGM Timber
Perth, United Kingdom
10.2018 - 11.2023
Coordinated and managed allocation of drivers and vehicles to service network, guaranteeing efficient, accurate deliveries.
Planned transport solutions fo local and international clients.
Assisted with employee relations issues, addressing disciplinaries, grievances and absences.
Prioritised order acknowledgements and coordinated appropriate delivery modes and equipment.
Communicated with drivers to address accurate start times, load information and route issues.
Kept all company logs and records updated, recording daily details of work performed.
Coordinated staff training and development opportunities to enhance job-specific skills.
Created cost-effective haulage plans in line with customer expectations and service level agreements.
Monitored warehouse operations to direct shipping, logistics and inventory control.
Reduced in-field incidents by enforcing strict adherence to compliance and safety standards.
Participated in recruitment, selection and induction of new drivers.
Maintained vehicle fleet with precise coordination of preventive maintenance and functional repairs.
Educated teams on best practices to uplift speed and accuracy.
Introduced agile and lean methods to increase team capabilities.
Built positive partner relationships for successful cross-team projects.
Verified project adherence to regulatory and legal frameworks for compliant delivery.
Understood and balanced client and company priorities to achieve overall objectives.
Strategically planned delivery runs and routes to maximise available resources.
Customer assistant
Batley's Cash and Carry
Perth
09.2015 - 10.2018
Maintained sales floor stock levels through consistent monitoring and regular replenishments.
Offered advice on product selection for enhanced levels of support and service.
Provided fast checkout service with high levels of customer care and transaction speed.
Performed daily opening and closing functions and inventory management.
Managed customer complaints with prompt, mutually beneficial resolutions.
Managed high-volume customer queries simultaneously through effective multitasking.
Carried out regular quality checks to ensure displayed products were in good, saleable condition.
Adhered strictly to policies and procedures for continued company compliance.
Handled cash and card payments with accuracy.
Guaranteed positive customer experiences by efficiently resolving customer concerns and complaints.
Replenished store inventory regularly, monitoring stock demands to appropriately address customer needs.
Trained new associates on cash register operations, advising on appropriate handling of customer sales, refunds and cashing up.
Customer assistant
B&M Retail
Perth, United Kingdom
11.2012 - 07.2013
Maintained sales floor stock levels through consistent monitoring and regular replenishments.
Offered advice on product selection for enhanced levels of support and service.
Performed daily opening and closing functions and inventory management.
Adhered strictly to policies and procedures for continued company compliance.
Assisted customers with product complaints, logging issues for investigation and providing replacement items.
Infantryman
British Army
Inverness, United Kingdom
05.2009 - 10.2012
Briefed team on readiness, equipment status and enemy locations for sound decision-making.
Managed security of local areas and performed route clearance for visiting high-ranking officials.
Documented and processed classified materials for units, maintaining complete confidentiality.
Coached teams on emergency situation preparedness, tactical planning and weapon use, maximising safety.
Maintained 100% accountability of all assigned equipment.
Performed fire team member duties during situational training exercises.
Patrolled designated coverage areas and evaluated terrain for defensive use.
Led fire team during infantry dismounted battle drills and situational training exercises, providing maximum safety.
Administered first aid and followed basic lifesaving procedures in emergency situations.
Secured buildings, rooms and perimeters whilst minimising exposure times.
Trained personnel in de-escalation and conflict resolution techniques for use in foreign national negotiations and cooperative actions.
Supervised all logistical functions supporting battalion of Army Reserve Soldiers.
Maintained weaponry and equipment to meet combat requirements.
Worked in team of [Number] to strengthen security and defence systems.
Prepared for military action with short notice.
Education
GCSE -
Perth Academy
Perth
08.2003 - 08.2007
Skills
Exemplary communication
Heavy equipment operation
Construction material procurement
Inspection principles
Construction safety compliance
Excellent customer relations
First aid and CPR
Languages
English
Native
Additional Information
Emergency First Aid 2021 -2024
PVG-Disclosure Scotland
Introduction to coaching 1.1 allows me to coach Youth Football