Joniada Ismailaj
Riyadh
Summary
Highly experienced flight attendant with more than 5+ years of combined commercial and high end VIP Executive Charter experience. Providing top-tier in-flight service and culinary excellence. Knowledge in food, wine, planning, ordering, preparing and serving high end meals while maintaining confidentiality and professionalism at all times. Proficient in safety procedures and adept at creating a comfortable, luxurious travel experience.
Overview
9
9
years of professional experience
Work History
VVIP Flight Attendant
MBF Fleet
01.2022 - Current
- Delivering the highest level of service to all of our guests, maintaining confidentiality and professionalism at all times
- Ensuring work is performed on highest safety standard in accordance with industrial safety regulations and company regulations
- Maintaining accurate aircraft inventories, clean and tidy aircraft cabins and galleys
- Being available, medically fit and ready 24/7
- Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
- Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
VVIP Flight Attendant
Saudi Royal Fleet
01.2021 - 01.2022
- Created an atmosphere bespoke to each client’s personal preferences focusing on attention to detail and safety
- Prepared and presented 5 star restaurant quality meals
- Maintained confidentiality and discretion, ensuring utmost comfort, luxury and safety on board
Flight Attendant
Saudi Arabian Airlines
01.2018 - 01.2021
- Delivered the highest standards of quality service to guests while displaying exemplary behavior, cultural awareness, and Saudi Airlines corporate values
- Provided excellent customer service by creating a friendly atmosphere on board
- Performed duties related to the safety of the aircraft and passengers
Flight Attendant
Air Albania
01.2017 - 01.2018
- Conducted safety demonstrations and ensured passengers complied with all safety regulations
- Greeted passengers and assisted them with seating, special requests or concerns
- Served meals, beverages and in-flight products while maintaining a friendly approachable demeanor
- Monitored passengers throughout the flight to ensure comfort and safety
Front Desk Executive
Vodafone Mobile company
01.2016 - 01.2017
- Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance
- Answered phone calls compiling detailed notes and promptly forwarding as required
- Prepared and maintained spreadsheets of daily incomes and expenses
Education
Dynamic Advanced Training -
Dynamic Advanced Training
06.2024
Prince Sultan Aviation Academy
10.2018
Bachelor of Business Administration -
University of Tirana Faculty of Economics
01.2018
Skills
- Adaptable & Flexible
- Safety oriented
- Time management
- Communication skills
- Detail oriented
- Team work
- Strong Work Ethic
- Reliability and punctuality
Languages
Albanian
English
Italian
Spanish
Personal Information
- Date of Birth: 05/01/95
- Nationality: Albanian
Aircraftqualifications
- Airbus 320/321/319
- Boeing 777/787
Timeline
VVIP Flight Attendant
MBF Fleet
01.2022 - Current
VVIP Flight Attendant
Saudi Royal Fleet
01.2021 - 01.2022
Flight Attendant
Saudi Arabian Airlines
01.2018 - 01.2021
Flight Attendant
Air Albania
01.2017 - 01.2018
Front Desk Executive
Vodafone Mobile company
01.2016 - 01.2017
Prince Sultan Aviation Academy
Bachelor of Business Administration -
University of Tirana Faculty of Economics
Dynamic Advanced Training -
Dynamic Advanced Training
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