Jorja Dunstan
Blair Athol
Summary
With a proven track record at McDonald's, I excel in enhancing crew morale and customer satisfaction through effective coaching and leadership development. My approach combines attention to detail and quality assurance, significantly minimizing workplace accidents and waste. Skilled in staff motivation and task delegation, I foster environments where teamwork and efficiency thrive and passionate about delivery 10/10 service to anything I do.
Overview
2
2
years of professional experience
Work History
McDonald's Manager Training
McDonald's
11.2024 - Current
- Maintained professional, organized, and safe environment for employees and patrons.
- Increased customer satisfaction levels by consistently monitoring service quality and addressing concerns promptly.
- Oversaw inventory management processes, maintaining adequate stock levels while minimizing waste and associated costs.
- Fostered a collaborative work environment by encouraging open communication among team members and promoting teamwork initiatives.
McDonald's Crew Coach
McDonald's
02.2023 - Current
- Fostered a positive work environment, enhancing crew morale and job satisfaction.
- Served as an approachable resource for crew members seeking guidance or assistance with job-related challenges.
- Monitored adherence to safety protocols, minimizing workplace accidents and ensuring compliance with industry regulations.
Education
High School Diploma -
Roma Mitchell Secondary College
Gepps Cross, SA12-2024
Skills
- Coaching techniques
- Task delegation
- Feedback delivery
- Staff motivation
- Attention to detail
- Quality assurance
Timeline
McDonald's Manager Training
McDonald's
11.2024 - Current
McDonald's Crew Coach
McDonald's
02.2023 - Current
High School Diploma -
Roma Mitchell Secondary College
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