Joshua Arcilla
Adelaide
Summary
Proactive and goal-oriented professional worker with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills committed to leveraging these qualities to drive team success and contribute to organizational growth. Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and a strong commitment to quality and success. Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
8
8
years of professional experience
Work History
Youth Leader
Futures Church
01.2023 - Current
- Served as a positive role model for young people, demonstrating responsible decision-making skills and ethical behaviour.
- Collaborated with other Youth Leaders to create a safe and inclusive environment for all people.
- Encouraged youth to explore talents and interests, and assisted in developing services and plans to see personal growth.
- Improved youths' public speaking skills with weekly communication exercises.
- Achieved positive change in behaviour among participants by establishing mentorship.
- Assisted with fundraising activities.
- Facilitated weekly meetings for diverse youth aged 12-18 groups, tailoring activities to meet individual needs and interests.
Hospitality Team Member
Futures Church
06.2017 - Current
- Maintained clean, neat, and operational facilities to serve program needs.
- Greeted customers at cafe POS and responded promptly to customer requests.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Resolved customer complaints professionally, leading to improved customer relations.
- Maintained a productive, efficient approach to all tasks.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Reduced wait times for customers by implementing more efficient checkout process.
- Barista work skills
- Used POS system to enter orders, process payments and issue receipts.
- Maintained clean and organized public areas, contributing to a positive atmosphere for both guests and staff.
Delivery Driver
Domino's Pizza
02.2024 - 12.2024
- Collaborated with team members and contributed to team efforts by supporting other workstations during shifts.
- Processed payments by accepting cash, checks and credit and debit card payments.
- Contributed to a positive team environment by effectively communicating with coworkers regarding orders and customer concerns.
- Verified orders before completing deliveries to avoid customer complaints.
- Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
- Followed traffic laws during delivery for the safety of pedestrians and other vehicles.
- Showcased adaptability by adjusting delivery routes based on traffic conditions or customer preferences and optimising order fulfilment times.
- Delivered packages to customer doorsteps and business offices.
Education
High School Graduate -
Torrens Valley Christian School
Hope Valley, SA10-2023
Skills
- Inclusive teamwork for effective job performance
- Adaptability to handle unexpected changes or tasks calmly and effectively
- Ensuring completion of all workspace tasks for excellent customer satisfaction
- Attentiveness to detail for personal skill improvement and quality work
- Effective problem-solving skills by assessing issues and seeking guidance if needed for an efficient workspace
- Positive face-to-face interactions, offering smiles and polite attitudes to make customers feel valued and satisfied
- Professional appearance in every workspace
- Customer service focuses on ensuring that customers are attended to for customer satisfaction
Accomplishments
- 2023 Rijken Cup Sports Division 2 Champion
- 2021 ACBA Basketball U18 Champion
- Selected for Multiple Athletics Teams
- Completed SACE Academic Requirements
- Earned 60 Credits Towards Certificate III in Ministry and Theology
- Certificate in Basic Kayaking Skills.
Timeline
Delivery Driver
Domino's Pizza
02.2024 - 12.2024
Youth Leader
Futures Church
01.2023 - Current
Hospitality Team Member
Futures Church
06.2017 - Current
High School Graduate -
Torrens Valley Christian School
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