Joshua Cruz

Friendly Help Desk Technician with Number years quickly and effectively resolving customers' technical issues. Dedicated to exceeding client expectations by verifying satisfactory resolutions for every submitted ticket. Skilled at maintaining positive communications even in stressful situations. Ready to leverage deep technical knowledge and amiable personal interactions to provide superlative technical responses. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.

• Resolved product issue through consumer testing.
• Achieved Result through effectively helping with Task.
• Documented and resolved Issue which led to Results.
• Supervised team of Number staff members.
• Achieved Result by completing Task with accuracy and efficiency.
• Collaborated with team of Number in the development of Project name.
• Used Microsoft Excel to develop inventory tracking spreadsheets.

Computer literate, excellent english communication skills, able to work efficiently under pressure.

Basic Safety and Hazmat Training