Joven Natividad

Work History

IT Administrator

Ahmad Al Kadi Co. Ltd

3 2017 - Current

Active Domain Administration, Computer/Network Maintenance, Assisting/Training new employees on how to use Company software and systems, Computer/Network Configuration, VPN setup, Technical Support for our Remote Sites, Creating company emails in the Company Web Domain, Cpanel Administration, Website design, and updating Company Website content.
Conducted regular audits of hardware inventory to ensure accurate tracking of assets throughout their lifecycle.
Managed vendor relationships effectively for timely procurement of IT equipment while adhering to budget constraints.
Reduced company downtime by proactively managing server backups and disaster recovery planning.
Resolved critical incidents swiftly via remote assistance or on-site troubleshooting, ensuring minimal business disruption.
Enhanced data security through the deployment of firewalls, antivirus software, and intrusion detection systems.
Monitored server performance using advanced diagnostic tools leading to proactive identification of potential bottlenecks before impacting operations negatively.
Established strict access controls based on role-based policies, enhancing organizational compliance standards.
Improved overall network efficiency by implementing system upgrades, optimizing server settings, and troubleshooting issues.
Achieved faster network connectivity by installing high-performance routers, switches, and access points.
Increased productivity by providing comprehensive technical training to employees on various hardware and software tools.
Backup for System Databases, Virtual Machines, and Servers.
In addition, I also work on our projects and provide some technical inputs and project site supervision.
CCTV (IP)/NVR Systems (Honeywell) configuration.
Testing and commissioning of the Network and CCTV system.
Optimized software performance through regular updates, patches, and maintenance tasks to ensure seamless user experience.
Enabled remote work capabilities, setting up secure Virtual Private Network (VPN) access for all employees.

Technical Support

Dohat Aljazeera International School for Girls (Al Kadi Co. Ltd. sister company)

03.2019 - Current

Technical Support & Consultant
Gives them support remotely, visit the school if necessary.
Provides them technical advice for new technology to adopt and to purchase.
Provided technical support to them regarding part installation or troubleshooting advice as needed.

Technical Consultant

Wayz

12.2019 - 11.2021

I worked here as a part-time employee. My main job is to help them develop the scooter rental mobile app.
Reviewing the wireframes of the proposed design of the app.
Giving all necessary feedback to the developer team to improve the features and designing the logic of some features.
I was assigned to reprogram IoT devices, update the firmware of the IoT, and protocols.
I also managed the Mobily M2M panel for the IoT SIM cards.
Developed some features of the app.
Assessed business requirements to create focused solutions.
Contributed to the continuous improvement of internal processes by sharing insights, suggestions, and lessons learned from past experiences with peers and management.

IT Administrator

Advanced Steel Works (Al Kadi Co. Ltd. sister company)

05.2017 - 09.2020

Network troubleshooting and maintenance, hardware/software troubleshooting and maintenance, FTP and NAS management.
Automated System Technical Support.
Conducted regular audits of hardware inventory to ensure accurate tracking of assets throughout their lifecycle.
Reduced company downtime by proactively managing server backups and disaster recovery planning.
Resolved critical incidents swiftly via remote assistance or on-site troubleshooting, ensuring minimal business disruption.
Enhanced data security through the deployment of firewalls, antivirus software, and intrusion detection systems.
Monitored server performance using advanced diagnostic tools leading to proactive identification of potential bottlenecks before impacting operations negatively.
Established strict access controls based on role-based policies, enhancing organizational compliance standards.
Improved overall network efficiency by implementing system upgrades, optimizing server settings, and troubleshooting issues.
Achieved faster network connectivity by installing high-performance routers, switches, and access points.
Identified and resolved network congestion issues and bottlenecks.
Developed and documented network policies, procedures and standards.
Researched and recommended new technologies and strategies for improving system performance.
Analyzed network traffic and performance metrics to optimize system performance.
Designed and evaluated WAN and LAN connectivity technologies.
Diagnosed and executed resolution for network and server issues.
Installed and configured network printers and other peripheral devices.

IT Administrator

Al Saedy Printing Press, Pharmacy & Polyclinic

08.2012 - 03.2016

Network and Computer Setup. Maintains all IT equipment, such as printers, fax machines, and PCs.
Install and update software, Database Admin, and System Admin.

Software Developer/Database Admin

Office of the Provincial Prosecutor

08.2010 - 08.2012

I was assigned here to analyze the workflow and develop an automated program for the Criminal Cases Statistical Reports.
It is my responsibility also to maintain the PCs and Network of the Department.
Boosted team productivity through the introduction of pair programming, fostering a culture of knowledge sharing and collaboration.
Played a key role in mentoring junior developers, elevating team competencies, and fostering a supportive work environment.
Optimized database queries for enhanced performance, enabling faster data retrieval and processing.
Analyzed work to generate logic for new systems, procedures, and tests.
Proved successful working within tight deadlines and a fast-paced environment.

PCOS Technician

MANRED

02.2010 - 05.2010

Testing the machine before Election Day, train the BEIs for the operation of the device.
Responsible for monitoring and troubleshooting the PCOS machine during Election Day.
Responsible for sending the data after counting votes to the headquarters' server, return the machine to the Area Supervisor.

Junior IT/Programmer

Provincial General Services Office

01.2010 - 05.2010

My daily routine is to inspect the PCs of the whole network, such as checking the health of the PCs, installing PC applications, repairing the PCs and networks, and my main job is to develop their Inventory System.

IT Instructor

Quirino Institute of Technology

05.2009 - 10.2009

Teaching computer subjects like programming, networking, fundamentals, logic formulation, and flowcharting.
Enhanced IT proficiency among students by incorporating hands-on activities and real-world examples into lessons.
Provided personalized instruction to students struggling with specific IT concepts, leading to improved understanding and academic performance.
Collaborated with fellow instructors to develop innovative teaching methods, resulting in improved student engagement and comprehension.
Managed computer labs efficiently by implementing clear usage guidelines and maintaining equipment inventory records regularly updated.
Facilitated group work among students to promote collaborative problem-solving skills essential in the IT field.
Set up computers and networking systems, delivering step-by-step instructions on basic use.
Advised students on matters regarding academic performance and careers in computer science.

Summary

Overview

Work History

IT Administrator

Technical Support

Technical Consultant

IT Administrator

IT Administrator

Software Developer/Database Admin

PCOS Technician

Junior IT/Programmer

IT Instructor

Education

Bachelor of Science - Computer Science

Skills

Certification

References

Personal Information

Affiliations

Languages

Interests

Timeline

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