Jowhara Alsafadi
Jeddah,Saudi Arabia
Summary
Operations & Administration Specialist with experience supporting Human Resources, Administration, Finance, and Operations functions. Experienced in employee records management, payroll coordination, medical insurance administration, and government procedures. Strong organizational and communication skills with the ability to manage multiple responsibilities and support day-to-day business operations.
Overview
7
7
years of professional experience
Work history
Operation and Administration Specialist
Oriental Sky Aviation
Jeddah, Mecca Region
2024.03 - Current
- Supported HR, Finance, Administration, and Operations functions, ensuring smooth day-to-day business operations.
- Managed employee records, medical insurance administration, leave management, and payroll-related documentation.
- Handled government procedures, including Iqama renewals, staff permits, and regulatory documentation.
- Prepared official reports, business correspondence, and coordinated with internal departments and external stakeholders.
- Coordinated accounting and finance activities, including invoice processing, payment requests, collections tracking, and banking documentation.
Operation and Administration Assistant
Zahran Real Estate
Jeddah, Mecca Region
2022.03 - 2024.02
- Managed daily administrative and operational activities while ensuring smooth office operations.
- Prepared client proposals and contracts and followed up on documentation and payment processes.
- Coordinated with clients and internal departments to resolve inquiries, complaints, and operational matters.
- Prepared weekly reports and maintained records, correspondence, and front-desk operations.
Maintenance Supervisor
ACIT for Elevators and Escalators
Jeddah, Mecca Region
2021.04 - 2021.12
- Supervised maintenance and repair activities and ensured timely completion of work assignments.
- Prepared maintenance schedules and coordinated resources to meet operational requirements.
Administrative assistant
Innovative Offices Co.
Jeddah, Mecca Region
2019.08 - 2020.11
- Managed invoicing processes, petty cash, and administrative records to support daily business operations.
- Prepared monthly reports and monitored client accounts and chargeable services.
- Coordinated front-desk activities and maintained communication with clients and internal teams.
- Handled correspondence, maintained records, and ensured efficient office administration.
Education
Bachelor of Business Administration - Business Economics
King Abdulaziz University
Jeddah, Mecca Region /2015 - /2019
Skills
- Communication skills
- Microsoft Office
- Team Worker
- Organizing
- Planning
Languages
Arabic
Native
English
Upper intermediate
Timeline
Operation and Administration Specialist
Oriental Sky Aviation
2024.03 - Current
Operation and Administration Assistant
Zahran Real Estate
2022.03 - 2024.02
Maintenance Supervisor
ACIT for Elevators and Escalators
2021.04 - 2021.12
Administrative assistant
Innovative Offices Co.
2019.08 - 2020.11
Bachelor of Business Administration - Business Economics
King Abdulaziz University
/2015 - /2019