Word And Excel
Jowhara Althalaabi
Purchasing Assistant
Jeddah
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
6
6
years of post-secondary education
2
2
Languages
Work History
Purchasing Assistant
Dr. Mazen Fakeeh Complementary Healthcare Ltd.
jeddah
05.2020 - Current
- Follow up on purchase orders with suppliers
- Maintained consistent email communication with stores and suppliers to confirm and track orders and verify price revisions on purchase orders.
- Choose the best means of transportation, taking into account the cost, and get the best service at the lowest prices
- Maintained complete documentation and records of all purchasing activities.
- Evaluated procurement activities and recommended needed improvements.
- Verified receipt of items by comparing items received to items ordered and resolved shipment order errors with suppliers.
- Oversaw purchase order shipments by managing deadlines .
- Monitored incoming orders and tracked progress to meet deadlines.
- Negotiating prices and contract terms with suppliers.
- Reduced operational expenses and supported profitability by implementing cost-saving initiatives.
- Collaborated with cross-functional teams to facilitate efficient and timely product delivery.
- Generated financial detailing performance metrics and savings achieved through strategic buying.
Sales Coordinator
Dr. Mazen Fakeeh Complementary Healthcare Ltd.
jeddah
05.2020 - Current
- Handled customer inquiries by staying up-to-date on market and industry trends and finding unique solutions to issues.
- Kept detailed records of sales and customer information , updating database regularly to maintain top-notch service.
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
- Maintained long-term relationships with high net-worth clients.
- Researched local markets to identify and flesh out lists of new leads for sales team follow-up.
- Reduced errors during sales and service processes by devising and deploying template responses.
- Employed closing sales techniques, upselling and customer loyalty incentives to boost sales.
- Improved productivity by increasing customer communication and responding to feedback.
- Compiled client profiles and entered information into operating system.
- Spearheaded team-building sales meetings to inform supervisors of changes and promote successful sales strategies.
- Presented [Product or Service] during retail trade shows to increase market share and make connections with potential customers.
- Provided effective recommendations to increase customer satisfaction and marketing effectiveness to secure long-term accounts.
- Enhanced product presentation and promotional material displays, working alongside retail representatives.
Sales Assistant
Kamal Othman Jamjoom Company
jeddah
11.2018 - 04.2020
- Fielded customer questions to share information about products, availability, and pricing.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person .
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Collaborated with sales and marketing teams to establish accurate representation of products marketed to customers.
- Established rapport with customers using active listening and interpersonal skills.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Developed strong rapport with customers and created positive impression of business.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Managed efficient cash register operations.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Listened to customer needs and desires to identify and recommend optimal products.
- Monitored customers for signs of security concerns and escalated issues to management.
- Prioritized helping customers over completing other routine tasks in store.
Education
Bachelor of Science - Computer Science
Umm Al Qura University
Laith 02.2013 - 05.2018
Accounting Diploma
Saudi Higher Institute
Jeddah 03.2022 - Current
Skills
Planning and Coordination
Software
Accomplishments
- Collaborated with team of Finance in the development of Reconciling supplier accounts and recording invoices.
Additional Information
Time Managment.
Data entry.
Executive secretary.
Management essentials.
customer service.
Managing stress at work.
Timeline
Accounting Diploma
Saudi Higher Institute
03.2022 - Current
Purchasing Assistant
Dr. Mazen Fakeeh Complementary Healthcare Ltd.
05.2020 - Current
Sales Coordinator
Dr. Mazen Fakeeh Complementary Healthcare Ltd.
05.2020 - Current
Sales Assistant
Kamal Othman Jamjoom Company
11.2018 - 04.2020
Bachelor of Science - Computer Science
Umm Al Qura University
02.2013 - 05.2018
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