Reading, Travel, Exercise
Jéssica Teixeira
Flight Attendant & Hospitality Professional
Riyadh
Summary
Energetic and multilingual Flight Attendant with dynamic customer service skills offering over 4 years in domestic and international commercial airline industry.
Presentable, energetic personality with the ability to perform well under pressure and successfully prioritize and multitask.
Taking accountability for own actions and decisions, excellent interpersonal skills, knowledge of Aviation procedures and confidentiality.
I believe given the opportunity I will prove myself a valuable addition to your team
Overview
8
8
years of professional experience
3
3
years of post-secondary education
4
4
Languages
Work History
Flight Attendant
SAUDIA AIRLINES
01.2018 - Current
- Offered personalized assistance to children, elderly and passengers with special needs.
- Ensured safety and comfort of customers onboard aircraft.
- Greeted passengers, assisted with carry-on baggage storage and delivered onboard announcements.
- Resolved passenger conflicts and medical emergencies during flights.
- Served beverages and food items from refreshment carts and provided information about in-flight offerings to passengers.
Shop Assistant, Cashier, Customer service
Primark
11.2015 - 09.2018
- Checked incoming orders and organized new stock.
- Helped team members work optimally by frequently stocking work supplies and tools.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
- Maximized safety and production levels by frequently cleaning and organizing work areas.
Central Cashier, Cashier, Customer service
Colombo Shopping Center, Amoreiras Shopping Centre
Lisbon
04.2014 - 04.2015
- Worked closely with shift manager to solve problems and handle customer concerns.
- Processed customer refunds and exchanges according to established guidelines.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Mentored new team members on sales software system operation.
- Worked flexible schedule and extra shifts to meet business needs.
Education
Design of Equipments
Education And Development Pina Manique - Casa Pia
Lisbon 09.2010 - 06.2013
Cabin Crew Initial Training
Omni Aviation School
Lisbon 04.2017 - 05.2017
Aviation
Saudia Cabin Crew Training
RiyadhSkills
Quick Learner
Self-Motivated
Professional Hard Worker
Communication Skills
Accomplishments
Aircraft Qualifications;
Airbus 320, 321, 330
Boing 777, 787
Interests
Timeline
Flight Attendant
SAUDIA AIRLINES
01.2018 - Current
Cabin Crew Initial Training
Omni Aviation School
04.2017 - 05.2017
Shop Assistant, Cashier, Customer service
Primark
11.2015 - 09.2018
Central Cashier, Cashier, Customer service
Colombo Shopping Center, Amoreiras Shopping Centre
04.2014 - 04.2015
Design of Equipments
Education And Development Pina Manique - Casa Pia
09.2010 - 06.2013
Aviation
Saudia Cabin Crew Training