Administrative assistant and HR professional with extensive experience in client relations and effective communication. Proven track record in project management, demonstrating strong organizational skills and attention to detail. Skilled in scheduling and task execution, consistently meeting deadlines and enhancing operational efficiency. Aiming to leverage expertise to support a dynamic team in a progressive organization.
Overview
17
17
years of professional experience
25
25
years of post-secondary education
Work history
Administrative Assistant
SELA Company
Jeddah, Saudi Arabia
05.2021 - Current
Handled sensitive information discreetly maintaining high level confidentiality at all times.
Assisted in the preparation of regularly scheduled reports for upper management review.
Contributed to team effort by accomplishing related results as needed.
Expedited document filing system with a new, organized method.
Interacted professionally with clients providing excellent service at all times.
Facilitated internal communication.
Coordinated office operations by handling phone inquiries, managing correspondence and supervising office cleanliness.
Ensured efficient travel arrangements for staff including booking flights and accommodations.
Improved customer satisfaction through prompt response to email and phone queries.
Supported accurate record-keeping with proficient data entry skills.
Initiated purchase request in the system for our department as requested by the concerned person for the specific projects with the approval of the HOD.
Handled incoming calls for staff, answering questions, directing calls and documenting messages.
Supported staff with administrative needs for photocopying, faxing and filing.
Arranged filing systems for easy use and retrieval by personnel.
Administrative Assistant
The National Commercial Bank (Presently known as Saudi National Bank)
Jeddah, Saudi Arabia
04.2015 - 12.2018
Handling all administrative matters support with necessary follow-up/ reminders by way of proactive management of schedules, engagements and deadlines.
Coordinate meetings schedule, presentations, video conference, including follow-up.
Arranging flights / hotels reservations, reimbursement of expenses, venue and any equipment's needed.
Worked with team colleagues (talent management, performance management) to share responsibilities and help to achieve their goals by providing all necessary assistance.
Demonstrate urgency & energy in execution and delivering result.
Meet deadlines and or quality standards for completed work that complies with NCB confidentiality requirements.
Responds effectively to assigned responsibilities, Prioritization and Time Management.
Support in managing vendor/supplier invoices and billings, and ensure payment requests are raised.
HR Assistant
International Medical Center Hospital
Jeddah, Saudi Arabia
09.2008 - 03.2015
Answers phones for the HR department
Handles employees application request (All kinds of Leave, Emp. Certs.)
Performs HR database entry (Oracle System).
Assists employees with basic interpretation of HR policies and procedures.
Handle orientations for international new-employees.
Handle employee's confidential files.
Assist in payroll preparation by providing relevant data (absences, bonus, leaves, etc.)
Responsible in explaining and providing information on employee benefits, programs, and education
Manage effectively the day-to-day HR operations
Ensuring smooth communication and prompt resolution of all queries.
Education
Bachelor of Science - Electronics & Communication Engineering
Universidad De Zamboanga
Philippines
06.1997 - 04.2022
Skills
Administrative assistant
HR Professional
Client interaction
Oral communication
Written communication
Computer applications
Organizational skills
Accuracy
Attention to detail
Independent work
Project management
Meeting deadlines
Scheduling
References
References available upon request.
Timeline
Administrative Assistant
SELA Company
05.2021 - Current
Administrative Assistant
The National Commercial Bank (Presently known as Saudi National Bank)
04.2015 - 12.2018
HR Assistant
International Medical Center Hospital
09.2008 - 03.2015
Bachelor of Science - Electronics & Communication Engineering