Jumanah Aljehairan
Dhahran,Saudi Arabia
Summary
Multilingual and internationally educated professional with a background in Digital Business and Data Science, offering a unique blend of analytical thinking, intercultural communication, and administrative coordination. Experienced in both governmental and private sector environments across Germany and Saudi Arabia. Skilled in stakeholder management, client relations, and cross-cultural engagement, with a deep interest in diplomacy, public service, and international collaboration. Known for discretion, adaptability, and a strong service-oriented mindset, with fluency in Arabic, English, and German.
Overview
5
5
years of professional experience
6063
6063
years of post-secondary education
1
1
Certification
Work history
Sales & Service
Swatch Group GmbH
Berlin, Germany
2023.10 - 2024.03
- Customer interactions management and sales strategies Optimization
Customer Relations
Holzkern
Berlin
2022.12 - 2023.10
- Customer service operations and operational efficiency enhancement
Marketing Team Lead
SIXT- University project
2022.09 - 2023.03
- Rebranding initiatives alongside marketing strategies and brand engagement reevaluation
Customer Service Team Lead
Change
Berlin
2022.01 - 2022.11
- Customer support and advising
Assistant Project Coordinator
Beeline Group
Berlin
2019.01 - 2022.01
- Project execution, client relations, and data-driven business optimization
Education
Bachelor's Degree - Digital Business and Data Science
BITS Hochschule- University of Applied sciences Europe
Potsdam, Germany 03/2022 - 2024.11
Technical College Leaving Certificate - Mathematics, Physics, Chemistry and Languages
Rheinisches Studienkolleg
Berlin, Germany 11/2017 - 2019.11
Diploma - German Language
Institut für Sprachen
Kassel, Germany 06/2016 - 2017.10
Skills
- AI
- Data Analysis
- Google Cloud
- Machine Learning
- Excel
- Tableau
- Financial reports
- Branding
- Client relations
- CRM
- Digital Marketing
- Digital transformation
- Marketing
- Predictive Modeling
- Sales strategies
- Team Management
Languages
Arabic
Native
English
Fluent
German
Fluent
Certification
- Advanced Power BI: DAX Language, Formulas, and Calculations – 2025
- Basecamp: Project Management Best Practices – 2025
- Complete Guide to .NET LINQ: Querying Collections, Databases, and Markup – 2025
- Complete Guide to Java Design Patterns: Creational, Behavioral, and Structural – 2025
- Dashboard Tips, Tricks, & Techniques – 2025
- Data Cleaning in Python – 2025
- Data Literacy: Exploring and Describing Data – 2025
- Data Mining – 2025
- Dynamo for Revit: Python Scripting – 2025
- Excel 2024 Essential Training (Office 2024/LTSC) – 2025
- Grasshopper and Rhino: Generative Design for Architecture – 2025
- Interpersonal Communication – 2025
- Business Etiquette: Phone, Email, and Text – 2025
- Developing Your Emotional Intelligence – 2025
- Critical Thinking for Better Judgment and Decision-Making – 2025
- Communicating with Confidence – 2025
- Business Analysis Foundations – 2025
- Business English for the Workplace – 2025
- Computational Thinking – 2025
- Learning Data Analytics Part 2: Extending and Applying Core Knowledge – 2025
References available upon request.
Timeline
Sales & Service
Swatch Group GmbH
2023.10 - 2024.03
Customer Relations
Holzkern
2022.12 - 2023.10
Marketing Team Lead
SIXT- University project
2022.09 - 2023.03
Customer Service Team Lead
Change
2022.01 - 2022.11
Assistant Project Coordinator
Beeline Group
2019.01 - 2022.01
Bachelor's Degree - Digital Business and Data Science
BITS Hochschule- University of Applied sciences Europe
03/2022 - 2024.11
Technical College Leaving Certificate - Mathematics, Physics, Chemistry and Languages
Rheinisches Studienkolleg
11/2017 - 2019.11
Diploma - German Language
Institut für Sprachen
06/2016 - 2017.10