Junaid Ainerkar
Al Madinah
Summary
Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Assistant manager
McDonald’s
Al Madinah
05.2015 - Current
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Increased employee performance and job satisfaction to strengthen retention and engagement.
- Strengthened operational efficiency to remain cost-effective while maintaining quality service.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Monitored security to protect employees, customers and property.
- Reviewed sales and gross profit report to assess company efficiency.
- Reduced supply expenses, cut production costs and lowered financial expenditures to increase bottom line.
Developing leader
McDonald’s
10.2021 - 10.2021
Advance shift leader
McDonald’s
12.2020 - 12.2020
Shift leader transition
McDonald’s
01.2020 - 01.2020
Team leader
McDonald’s
01.2018 - 12.2019
Service crew
McDonald’s
05.2015 - 12.2017
Pune
07.2009 - 03.2011
Education
Intermediate -
Alfred Gadney
Maharashtra , India07.2009
Skills
- Scheduling and Coordinating
- Shift Coverage
- Sales Monitoring
- Managing Operations and Efficiency
- Transaction Monitoring
- Administration and Reporting
- Directing Team Members
- Employee Coaching and Motivation
- Product and Service Knowledge
- Payroll Preparation
- Orientating and Training
- Store Opening and Closing Procedures
- Promotional Campaigns
- Hiring and Developing
- High-Volume Dining
- Food Safety and Quality
- P&L Oversight
- Information Updates
Certification
- CPM - Certified Professional Manager
- CM - Certified Manager Certification
- Area of certification Training
Additional Information
Web browsing,
Social activities,
Microsoft excel,
Tally,
Inventory
Languages
Urdu
Bilingual or Proficient (C2)
English
Intermediate (B1)
Arabia
Intermediate (B1)
Hindi
Upper intermediate (B2)
Marathi
Intermediate (B1)
Timeline
Developing leader
McDonald’s
10.2021 - 10.2021
Advance shift leader
McDonald’s
12.2020 - 12.2020
Shift leader transition
McDonald’s
01.2020 - 01.2020
Team leader
McDonald’s
01.2018 - 12.2019
Assistant manager
McDonald’s
05.2015 - Current
Service crew
McDonald’s
05.2015 - 12.2017
Pune
07.2009 - 03.2011
Intermediate -
Alfred Gadney
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