Summary
Overview
Work history
Education
Skills
Languages
Affiliations
Timeline
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Jurabek Tursunaliev

Jurabek Tursunaliev

Fergana,Uzbekistan

Summary

Accomplished professional with extensive expertise in staff scheduling techniques and restaurant software knowledge. Demonstrates strong leadership in employee management, performance management, and staff development. Proven track record in event planning and management, recruitment and training, as well as payroll and scheduling. Committed to enhancing customer service through effective mentoring and strategic staff development.

Overview

7
7
years of professional experience
2017
2017
years of post-secondary education

Work history

Assistant restaurant manager

Ruya Riyadh, MJS Investment
Riyadh, Saudia Arabia
10.2024 - Current
  • Assisted in managing daily restaurant operations ensuring efficient service delivery.
  • Coordinated staff scheduling and training to optimise team performance and productivity.
  • Handled customer inquiries and complaints to enhance guest satisfaction and loyalty.
  • Implemented health and safety standards to maintain a safe working environment.
  • Supported inventory management processes ensuring adequate stock levels and minimising waste.
  • Monitored cleanliness and organisation of dining and service areas to uphold high standards.
  • Participated in promotional activities to increase restaurant visibility and attract new customers.
  • Maintained high standards of customer service by handling complaints professionally.

Restaurant supervisor

Ruya Riyadh, MJS Investment
Riyadh, Saudia Arabia
03.2023 - 10.2024
  • Supervised daily operations to ensure efficient service delivery and customer satisfaction.
  • Coordinated staff schedules to optimise coverage during peak service hours.
  • Trained new employees on operational procedures and customer service standards.
  • Assisted in managing inventory levels and ordering supplies to maintain stock.
  • Resolved customer complaints promptly to enhance overall dining experience.
  • Provided leadership during busy periods to maintain excellent service levels despite high volumes of guests.

Head waiter

Meraki Restaurant, Mandarin Oriental, Al Faisaliah
Riyadh, Saudi Arabia
03.2021 - 03.2023
  • Supervised team of waitstaff to ensure exceptional customer service delivery.
  • Coordinated dining room operations to create a welcoming atmosphere for guests.
  • Trained new staff members on menu knowledge and service protocols to enhance performance.
  • Managed reservations and seating arrangements to optimise dining experience for patrons.
  • Assisted in developing staff scheduling to meet operational needs during peak periods.

Waiter

Cut by Wolfgang Puck, Mondrian Doha
Doha , Qatar
12.2018 - 12.2020
  • Provided exceptional customer service by attentively taking orders and addressing inquiries.
  • Assisted in training new staff members to ensure smooth integration into team.
  • Coordinated with kitchen staff to facilitate timely preparation and delivery of meals.
  • Maintained cleanliness and organisation of dining area to enhance guest experience.

Education

Diploma -

Agricultural Vocational Colleage
Fergana, Uzbekistan
/2013 - 06.2016

Skills

  • Staff scheduling techniques
  • Restaurant software knowledge
  • Customer Service
  • Employee management
  • Performance Management
  • Event planning and management
  • Staff development and mentoring
  • Recruitment and training
  • Payroll and scheduling
  • Strong leadership

Languages

English
Fluent
Russian
Advanced
Turkish
Elementary

Affiliations

  • reading
  • fishing

Timeline

Assistant restaurant manager

Ruya Riyadh, MJS Investment
10.2024 - Current

Restaurant supervisor

Ruya Riyadh, MJS Investment
03.2023 - 10.2024

Head waiter

Meraki Restaurant, Mandarin Oriental, Al Faisaliah
03.2021 - 03.2023

Waiter

Cut by Wolfgang Puck, Mondrian Doha
12.2018 - 12.2020

Diploma -

Agricultural Vocational Colleage
/2013 - 06.2016

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Jurabek Tursunaliev