Justin Faa
Davoren Park
Summary
Highly efficient clerk, well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
12
12
years of professional experience
Work History
Command Support Clerk
Department Of Defence - Army
05.2018 - Current
- Facilitated communication between departments through prompt forwarding of messages and coordination of inter-departmental meetings.
- Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
- Coordinated travel arrangements for colleagues, including booking flights, hotels, transportation services for seamless business trips.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Front End Supervisor
Woolworths
10.2011 - 04.2018
- Enhanced customer satisfaction by effectively managing front-end operations and addressing customer concerns promptly.
- Maintained a clean and organized front-end area to ensure a pleasant shopping experience for customers.
- Resolved escalated customer complaints with diplomacy and professionalism, maintaining strong relationships with clientele.
Education
Bachelor of Business - Management
Queensland University of Technology
Brisbane, QLD11.2016
Skills
- Customer Service
- Issue Resolution
- Verbal and Written Communication
- Conflict Mediation
- Reliability and punctuality
- First aid knowledge
- Administrative Tasks
Pre-Requisites
- 27 Years old
- Minimum 12 months customer service experience in a high-pressured environment - Army
- Australian Citizen
- A valid passport with unrestricted access with 6 months validity - Civilian Passport with Expiry: 09 Jun 2026
- Current First Aid including CPR from a recognised Australian provider. - Army First Aider Exp: Feb 2025 (Can potentially do St John's through work)
- Responsible Service of alcohol (RSA). - Clear to Work - RSA SA WEF: 03/01/2024
- Valid Australian Drivers Licence - Manual Open license
- Up to date with Covid-19 and flu vaccines
- The ability to hold an Aviation Security Identification Card (ASIC) - Negative Security Vetting 1 - AGSVA
- Ability to swim 50 metres unaided - Excellent Swimmer (Previously held Bronze Medallion)
- Clearly understand and speak the English language
Hobbies
Member of Pride Tennis Adelaide
Member of Adelaide Frontrunners
Kayaking, Rock climbing and hiking
Video Games and Technology
Referees
Lieutenant Eliza Morison
Operational Support Company 2IC
3rd Health Battalion, RAAF Base Edinburgh
Contact details:
Ph: 0408 488 457
Email: eliza.morison@defence.gov.au
Relationship: Direct supervisor
Additional referees available on request.
Timeline
Command Support Clerk
Department Of Defence - Army
05.2018 - Current
Front End Supervisor
Woolworths
10.2011 - 04.2018
Bachelor of Business - Management
Queensland University of Technology
Similar Profiles
Benjamin WilcoxBenjamin Wilcox
Multiple Launch Rocket Systems Crewmember at Department Of Defence - ArmyMultiple Launch Rocket Systems Crewmember at Department Of Defence - Army
Drew VarnerDrew Varner
Medical Care Specialist at Department Of Defence - ArmyMedical Care Specialist at Department Of Defence - Army
Brittany ArhinBrittany Arhin
Logistics Specialist (92 Alpha) at Department of Defence- Army ReserveLogistics Specialist (92 Alpha) at Department of Defence- Army Reserve