Jyoti Thapaliya
Clearview
Summary
Professional in individual support with strong background in assisting clients with daily living activities and personal care needs. Highly reliable team player, adept at adapting to changing requirements and ensuring effective collaboration for optimal outcomes. Skilled in communication, problem-solving, and fostering supportive environment. Known for empathy, patience, and focus on achieving results.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Individual Support Worker
Cocoons SDA Care
12.2022 - Current
- Supported clients in maintaining personal interests or hobbies, fostering a sense of purpose and engagement.
- Assisted clients in navigating transportation options for increased autonomy in attending appointments or community events.
- Developed individualized care plans to address specific needs and promote independence.
- Enhanced client well-being by providing personalized and compassionate care in daily activities.
- Managed medication administration according to prescribed schedules, ensuring proper dosage and adherence to guidelines.
- Communicated effectively with family members regarding updates on client status, concerns, or achievements.
- Assisted clients with personal hygiene tasks for improved health and comfort.
- Provided emotional support to clients during challenging situations or periods of change.
- Promoted healthy lifestyles by preparing nutritious meals according to dietary restrictions or preferences.
- Participated in ongoing professional development opportunities to stay current on best practices within the field of individual support work.
- Maintained a safe and clean living environment for clients through housekeeping tasks and organization.
Operational Services Officer
SA Pathology
02.2022 - 11.2022
- Providing quality customer service.
- Covid-19 specimen collection.
- Following Work Health and Safety, Infection Control Principles, and guidelines.
- Working with an integrated multidisciplinary team.
Cleaner
Sepe Cleaning
09.2019 - 10.2022
- Sanitized frequented areas and equipment using approved supplies.
- Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions.
- Maintained safety protocols through safe handling of equipment and chemicals.
- Responded to emergency cleaning requests to meet client expectations.
- Restocked supplies, replacing toiletries, liners and soaps.
- Handled, labeled and safely stored various hazardous chemicals and solutions to prevent injuries.
- Created inventory checklists and stocked housekeeping carts.
Education
Masters of Professional Accounting - Accounting And Finance
Torrens University
12-2025
Bachelor of Business Studies - Business Management
Tribhuvan University
08.2015
Skills
- Effective Customer Communication
- Customer Support and Assistance
- Collaboration and Teamwork
- Attention to Detail
- Data Confidentiality
- Medication administration
- Time management
- Health and safety compliance
- Ongoing professional development
- First aid and CPR
- Relationship building
- Meal preparation
Languages
English
Full Professional
Nepali
Native/ Bilingual
Hindi
Native/ Bilingual
Certification
- Manual Handling
- First Aid and CPR
- Working with Children Check
- Certificate of Police Check
- NDIS Worker Screening Check
Timeline
Individual Support Worker
Cocoons SDA Care
12.2022 - Current
Operational Services Officer
SA Pathology
02.2022 - 11.2022
Cleaner
Sepe Cleaning
09.2019 - 10.2022
Masters of Professional Accounting - Accounting And Finance
Torrens University
Bachelor of Business Studies - Business Management
Tribhuvan University
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