Summary
Overview
Work History
Education
Skills
Languages
Personal Information
Timeline
Hi, I’m

Kamlesh Mandal

Riyadh
Kamlesh  Mandal

Summary

Talented Waiter successful at working in high-volume environments to meet challenging sales, service and quality objectives. Highly effective at learning new items quickly and dealing efficiently with demanding customer requests. Creative problem-solver skilled in time management and preparatory work.

Seasoned hospitality professional with focus on delivering exceptional dining experiences. Skilled in managing teams, enhancing customer satisfaction, and maintaining high service standards. Combines strong leadership and communication skills to ensure seamless restaurant operations.

Customer-focused professional experienced in order taking and food delivery. Offers fast, quality service with expert knowledge of menu and service practices.

Overview

2026
years of professional experience

Work History

Kamlesh Kumar Mandal

Head Waiter
2023 - Current (2 education.years_Label & 7 education.months_Label)

Job overview

  • Developed strong rapport with returning guests, leading to increased customer loyalty and positive reviews.
  • Trained staff members on use of POS system.
  • Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.

Kamlesh Kumar Mandal

Restaurant Waiter
12.2021 - 12.2023

Job overview

  • Maintained clean and organized dining areas for optimal guest experience.
  • Cultivated warm relationships with regular customers.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Answered customers' questions, recommended items, and recorded order information.

Kamlesh Kumar Mandal

Hotel Waiter
02.2016 - 02.2018

Job overview

  • Handled customer complaints professionally for resolution and satisfaction.
  • Attended regular training sessions for professional development and skill improvement.
  • Understood the importance of allergen awareness and consistently communicated this information when taking orders.
  • Helped train new staff members, leading to a more efficient restaurant team.
  • Assisted in menu planning, resulting in improved guest satisfaction.
  • Worked well under pressure during busy periods without compromising on service quality.
  • Set up tables for events, ensuring a smooth-running function.

Education

Shree mahendra rastirya madhmik bidhlay ramgopalpur
Ramgopalpur, Nepal

10+2 pass
02.2007

Skills

  • High-Volume dining experience
  • Communicative english
  • Menu knowledgeability
  • Food safety understanding
  • Food allergy knowledge
  • Food ingredients expert
  • Mise en place
  • Table setting
  • Food and beverage service
  • Food and beverage upselling

Languages

English
Intermediate (B1)
Hindi, Nepali,bhojpuri, maithili
Advanced (C1)
Arabic, Malayu
Beginner (A1)

Personal Information


  • Nationality: Nepalese
  • Date of Birth: 21 October 1992

Timeline

Restaurant Waiter

Kamlesh Kumar Mandal
12.2021 - 12.2023

Hotel Waiter

Kamlesh Kumar Mandal
02.2016 - 02.2018

Shree mahendra rastirya madhmik bidhlay ramgopalpur

10+2 pass

Head Waiter

Kamlesh Kumar Mandal
2023 - Current (2 education.years_Label & 7 education.months_Label)
Kamlesh Mandal