KAMRAN JAVAID
Jeddah
Summary
Dynamic travel and cargo professional with extensive experience at International Travel and Cargo. Expert in ground handling operations and cargo management, ensuring compliance and safety. Proven ability to enhance efficiency through quality control measures and exceptional customer service, fostering strong client relationships and achieving high satisfaction rates.
Overview
7
7
years of professional experience
Work History
Travel and Cargo Agent
International Travel and Cargo
01.2024 - Current
- Coordinated cargo handling and documentation processes to ensure compliance with regulations.
- Monitored cargo loading and unloading operations for efficiency and safety adherence.
- Assisted in training new team members on standard operating procedures and best practices.
- Implemented quality control measures to enhance accuracy of cargo processing and tracking.
Travel Consultant
CIty Link Travel Jeddah
04.2023 - 11.2023
- Promoted repeat business with excellent customer service throughout the entire travel planning experience.
- Assisted clients with flight changes and cancellations to minimize travel disruptions.
- Maintained up-to-date knowledge of travel industry trends, regulations and best practices to better serve customers.
Travel Consultant
Tour Makers
01.2021 - 01.2023
- Designed tailored travel itineraries based on client preferences and budget requirements.
- Researched and negotiated with suppliers to secure competitive rates for accommodations and services.
- Provided expert advice on travel regulations, visa requirements, and destination information.
- Managed booking processes using industry-specific software to ensure accuracy and efficiency.
Sales And Recovery Agent
City Link Freight
03.2020 - 01.2021
- Conducted field visits to locate and recover overdue accounts, ensuring compliance with legal regulations.
- Utilized skip tracing techniques to identify debtor locations, enhancing recovery efficiency.
- Negotiated payment arrangements with clients, fostering cooperative relationships and improving recovery rates.
- Documented interactions and recovery efforts in CRM systems, maintaining accurate case records for tracking progress.
Trainee
Citylink International Travel and Tours
11.2018 - 02.2020
- Assisted in planning and organizing travel itineraries for diverse clientele.
- Coordinated with vendors to ensure timely delivery of travel services.
- Provided customer support, addressing inquiries and resolving issues efficiently.
- Maintained accurate records of bookings and transactions within internal systems.
Education
High School Diploma -
Allama Iqbal Open University
Lahore03-2018
Skills
- Ground handling operations
- Cargo loading
- Cargo unloading
- Dangerous goods handling
Languages
English
Limited Working
Timeline
Travel and Cargo Agent
International Travel and Cargo
01.2024 - Current
Travel Consultant
CIty Link Travel Jeddah
04.2023 - 11.2023
Travel Consultant
Tour Makers
01.2021 - 01.2023
Sales And Recovery Agent
City Link Freight
03.2020 - 01.2021
Trainee
Citylink International Travel and Tours
11.2018 - 02.2020
High School Diploma -
Allama Iqbal Open University