Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

KAMRAN JAVAID

Jeddah

Summary

Dynamic travel and cargo professional with extensive experience at International Travel and Cargo. Expert in ground handling operations and cargo management, ensuring compliance and safety. Proven ability to enhance efficiency through quality control measures and exceptional customer service, fostering strong client relationships and achieving high satisfaction rates.

Overview

7
7
years of professional experience

Work History

Travel and Cargo Agent

International Travel and Cargo
01.2024 - Current
  • Coordinated cargo handling and documentation processes to ensure compliance with regulations.
  • Monitored cargo loading and unloading operations for efficiency and safety adherence.
  • Assisted in training new team members on standard operating procedures and best practices.
  • Implemented quality control measures to enhance accuracy of cargo processing and tracking.

Travel Consultant

CIty Link Travel Jeddah
04.2023 - 11.2023
  • Promoted repeat business with excellent customer service throughout the entire travel planning experience.
  • Assisted clients with flight changes and cancellations to minimize travel disruptions.
  • Maintained up-to-date knowledge of travel industry trends, regulations and best practices to better serve customers.

Travel Consultant

Tour Makers
01.2021 - 01.2023
  • Designed tailored travel itineraries based on client preferences and budget requirements.
  • Researched and negotiated with suppliers to secure competitive rates for accommodations and services.
  • Provided expert advice on travel regulations, visa requirements, and destination information.
  • Managed booking processes using industry-specific software to ensure accuracy and efficiency.

Sales And Recovery Agent

City Link Freight
03.2020 - 01.2021
  • Conducted field visits to locate and recover overdue accounts, ensuring compliance with legal regulations.
  • Utilized skip tracing techniques to identify debtor locations, enhancing recovery efficiency.
  • Negotiated payment arrangements with clients, fostering cooperative relationships and improving recovery rates.
  • Documented interactions and recovery efforts in CRM systems, maintaining accurate case records for tracking progress.

Trainee

Citylink International Travel and Tours
11.2018 - 02.2020
  • Assisted in planning and organizing travel itineraries for diverse clientele.
  • Coordinated with vendors to ensure timely delivery of travel services.
  • Provided customer support, addressing inquiries and resolving issues efficiently.
  • Maintained accurate records of bookings and transactions within internal systems.

Education

High School Diploma -

Allama Iqbal Open University
Lahore
03-2018

Skills

  • Ground handling operations
  • Cargo loading
  • Cargo unloading
  • Dangerous goods handling

Languages

English
Limited Working

Timeline

Travel and Cargo Agent

International Travel and Cargo
01.2024 - Current

Travel Consultant

CIty Link Travel Jeddah
04.2023 - 11.2023

Travel Consultant

Tour Makers
01.2021 - 01.2023

Sales And Recovery Agent

City Link Freight
03.2020 - 01.2021

Trainee

Citylink International Travel and Tours
11.2018 - 02.2020

High School Diploma -

Allama Iqbal Open University
KAMRAN JAVAID