Summary
Overview
Work History
Education
Skills
Timeline
Generic

China Sandeep Narisetti

Queenstown

Summary


Professional retail management professional with proven track record in leading store operations and driving sales growth. Strong focus on team collaboration and achieving results, ensuring reliability and adaptability to changing needs. Expertise in inventory management, customer service, and staff training, coupled with excellent problem-solving and communication skills. Enthusiastic about creating positive shopping experience and optimizing store performance.

Overview

6
6
years of professional experience

Work History

Night Fill Team Member

Coles Supermarket
09.2024 - Current
  • Provided excellent customer service when encountering late-night shoppers seeking assistance or guidance.
  • Enhanced store presentation by maintaining clean and organized shelves during nightly shifts.
  • Streamlined the restocking process by collaborating with fellow team members to complete tasks efficiently.
  • Ensured a safe work environment by promptly addressing spills, broken items, or other hazards.

Store Manager

X CONVENIENCE NEWENHAM
11.2023 - Current
  • Motivated staff to achieve store goals for enhanced sales productivity.
  • Analyzed sales data for strategic planning and resource allocation.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.

Store Manager

Mobil
01.2022 - 11.2023
  • Managed staff of 10 Retail Assistants and Assistant manager
  • Managed multiple stores with 25 employees occasionally
  • Hired, trained, and coached employees
  • Payroll, and employee rosters
  • Ordering stock from different suppliers and ensure store with adequate stock
  • Performed daily reconciliation of cash and banking
  • Implementing and executing monthly promotions
  • Schedule and led monthly store meetings for all employees
  • Maximizes sales/gross profit through improved product knowledge and attention to detail
  • Customer service and handling customer complaints
  • Manage budgets set by Franchisee and Regional business manager
  • Analyzing store sales figures
  • Maintained excellent store standards including cleanliness, functionality of store machines & equipment and merchandising
  • Ensure the health and safety of all team members and customers are met

Night Fill Team Member

Coles
06.2022 - 12.2022
  • Refilled and rotated items on shelves to maintain well-stocked shelves
  • Broke down pallet loads of cases, bags, and boxes
  • Stacked and transported all overstock to storage areas
  • Work as part of a team to achieve goals set for the evening
  • Perform all other related duties and responsibilities as apparent or as assigned

Assistant Manager

7-Eleven
03.2021 - 12.2021
  • Assist with the drawing up and management of rosters
  • Stock ordering as requested by the Site Manager
  • Supervise staff
  • Assist with the induction and on-going training of staff
  • Cash banking (as necessary)
  • Cover shifts as needed
  • Discuss site matters/processes/improvements/issues with the Site Manager on a regular basis
  • Use of Microsoft office programs (in particular Outlook, Excel, Word)
  • Encourage a team environment within the workplace

Team Member

7-Eleven
12.2018 - 02.2021
  • Energized and motivated in performing sales including merchandising and selling
  • Place or change price tags on merchandise, placed tags, markers, or labels on shelves to identify stock
  • Assists customers or others in locating needed merchandise
  • Cultivated customer loyalty, promoted repeat customers, and improved sales
  • Filling stock on shelves using FIFO methods
  • Maintained store standards and cleanliness of the store
  • Effectively handled till
  • Report any stock issues to management and place product orders, as necessary

Education

Asiapacificinternationalcollege
01.2021

SathyabhamaUniversity
01.2016

Skills

  • Managing retail stores
  • Administration and Management
  • Management of Financial Resources
  • Excellent communication skills
  • Judgment and Decision making
  • Diligent
  • Hardworking
  • Approachable
  • Multilingual communicator
  • Proficient in Microsoft Office
  • Customer service
  • Problem-solving
  • Customer relations
  • Multitasking and organization

Timeline

Night Fill Team Member

Coles Supermarket
09.2024 - Current

Store Manager

X CONVENIENCE NEWENHAM
11.2023 - Current

Night Fill Team Member

Coles
06.2022 - 12.2022

Store Manager

Mobil
01.2022 - 11.2023

Assistant Manager

7-Eleven
03.2021 - 12.2021

Team Member

7-Eleven
12.2018 - 02.2021

SathyabhamaUniversity

Asiapacificinternationalcollege

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China Sandeep Narisetti