Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kara Howard

Mount Gambier

Summary

Proactive and dedicated with experience at AC Care, excelling in emotional support and relationship building. Proven ability to enhance client well-being through tailored strategies and empathetic listening. Skilled in daily living assistance, ensuring a safe environment that accommodates personal growth and confidentiality. Committed to delivering exceptional service and improving client daily living

Overview

12
12
years of professional experience
1
1
Certification

Work History

Hospitality Worker

Salt Cafe & Bar
11.2023 - Current
  • Prepared food and beverages and verified adherence of quality and safe food-handling standards.
  • Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.
  • Delivered excellent customer service to support company reputation and patron satisfaction.

Sale Assistant

Smiggle
03.2018 - 02.2020
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Helped customers locate products and checked store system for merchandise at other sites.

Therapeutic Support Worker

AC Care
04.2017 - 01.2019
  • Supported clients'' emotional well-being through empathetic listening and tailored coping strategies.
  • Created a safe, non-judgmental environment for clients to openly discuss their emotions, challenges, and goals.
  • Improved clients'' daily living skills by providing guidance in areas such as personal hygiene, communication, and social interactions.
  • Developed and maintained relationships with clients

NBN Specialist

Telstra Store Mount Gambier
02.2013 - 01.2019
  • Followed all company policies and procedures to deliver quality work.
  • Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
  • Generated reports detailing findings and recommendations.
  • Collaborated with cross-functional teams to achieve project goals.

Education

Disability Support

TAFE SA
SA
10-2025

Aged Care

TAFE SA
SA
10-2025

Skills

  • Daily living assistance
  • Housekeeping and meal preparation
  • Personal care
  • Relationship building
  • Client confidentiality
  • Emotional support
  • Personal growth support

Certification

  • Current South Australian drivers licence
  • DHS Working with Children Check
  • NDIS Worker Screening Check
  • Provide First Aid certification

Timeline

Hospitality Worker

Salt Cafe & Bar
11.2023 - Current

Sale Assistant

Smiggle
03.2018 - 02.2020

Therapeutic Support Worker

AC Care
04.2017 - 01.2019

NBN Specialist

Telstra Store Mount Gambier
02.2013 - 01.2019

Disability Support

TAFE SA

Aged Care

TAFE SA

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Kara Howard