KAREN VICTORIA SUMAGAYSAY
Jeddah
Summary
Talented kitchen leader and team motivator successful at maintaining staff focus and productivity in high-volume, fast-paced operations. Experienced with continental cuisine, sourcing ingredients, controlling budgets, and boosting restaurant profiles. Conversational English skills.
Overview
12
12
years of professional experience
Work History
HEAD CHEF
GROOVY GOLF/ LAHM LOVERS
01.2021 - Current
- Overseeing all aspects of site/area management including security, health and safety especially the guests and complying with all policies
- Check the freshness of food and ingredients
- Supervise and coordinate activities of cooks and other food preparation workers
- Develop recipes and determine how to present dishes
- Plan menus and ensure the quality of meals
- Inspect supplies, equipment, and work areas for cleanliness and functionality
- Hire, train, and supervise cooks and other food preparation and presentation
- Order and maintain an inventory of food & supplies
- Monitor sanitation practices and follow kitchen safety standards
- Motivating staff to reach performance and quality targets
- Administrative duties, managing budgets, controlling stock levels.
ATTRACTION MANAGER
COOL DE SAC RESTAURANT
01.2019
- Overseeing all aspects of site/area management including security, health and safety especially the guests and complying with all policies
- Making sure visitors' experience will be unique and enjoyable while learning and having fun and getting value of money
- Motivating staff to reach performance and quality targets
- Building relationships with our guests to ensure that they will have great time every visit
- Administrative duties, managing budgets, controlling stock levels
- Manage and direct attraction hosts in day-to-day duties and activities.
SOUS CHEF
COOL DE SAC RESTAURANT
01.2019
- Helping in the preparations and designs of all food and drinks menu
- Producing high quality plates both design and taste wise
- Coordinates daily tasks with the EXECUTIVE CHEF
- Ensuring that the kitchen operates in a timely way that meets the quality standards
- Ensure that the production, preparation and presentation of food are of the highest quality at all times
- Knowledge of all standard procedures and policies pertaining to food preparation, receiving, storage and sanitation
- Full awareness of all menu items, their recipes, methods of production and presentation standards
- Follows good preservation standards for the proper handling of all food products at the right temperature
- Manage and train kitchen staff, establish working schedule and assess staff's performance
- Checks periodically expiry dates and proper storage of food items in the section
- Comply with and enforce sanitation regulations and safety standards
- Carry out any other duties as required by management.
FOOD AND BEVERAGE DEPARTMENT SUPERVISOR
DR. SAMIR ABBAS HOSPITAL
01.2018 - 01.2019
- Supervise employees engaged in serving food in hospitals and in maintaining good service
- Assigns and coordinate work of employees to promote efficiency of operations
- Keeps records of all time
- Prepare work schedules and evaluates work performance of employees
- May assist DIETITIAN, CLINICAL in planning menus
- Assisting with the preparation of and the serving of all meals and beverage of the patients and guests
- A high level of communication and leadership skills
- Ensuring that the team has relevant training, development and performance reviews to enable them to satisfy both personal and guests' expectations
- Ensuring health and safety regulations
- Primarily lead and inspire a team of service assistants to make sure that they exceed in their job roles.
FOOD AND BEVERAGE COORDINATOR
DR. SAMIR ABBAS HOSPITAL
01.2017 - 01.2018
- Directs & supervise all food service functions and staff
- Directs & schedule workflow and working hours amongst food service staff
- Prepare & report statistic related to scope of work
- Coordinate with the catering company
- Hires, orient, train and disciplines all employees in the department
- Promotes teamwork among staff
- Supervise, guide, and instruct the work assignments of food service staff
- Inspect temperature of food when received, during holding and upon service
- Inspect food quality, quantity, and appearance when received
- Supervise the tray line to ensure compliance to nutritional standards and standards for quality, quantity and appearance
- Ensure compliance with patient's diet order
- Observe safety, sanitation and health rules and standard and take immediate corrective action when needed
- Plans therapeutic diets based on clinical dietitian calculation
- Supervises receiving, storage and preparation of food/ food handling
- Supervise facility and equipment sanitation and maintenance inspection
- Investigates and resolves complaints regarding food quality and service
- Attends Department meetings
- Complete checklist to: Monitor employee performance and compliance to policies
- Inspect quality and ensure food safety guidelines are met.
ADMISTRATIVE ASSISTANT OF MR. THOMAS A. GUGLER
01.2016
- Increased efficiency by implementing new processes and providing administrative support to management.
- Streamlined office operations for enhanced productivity with organized filing systems and task prioritization.
- Enhanced team communication through effective scheduling, meeting coordination, and correspondence management.
- Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
SENIOR DATA SPECIALIST
ARABIAN FOOD SUPPLIES
01.2016 - 01.2017
- Fuddruckers Menu Development Project
- Transfer information on paper into electronic data system
- Generally, oversee entire conversion process working closely with clients to ensure that this data is accurate.
FOOD & BEVERAGE DEPARTMENT ASSISTANT
ALMASHFA HOSPITAL
01.2016
- Assist F&B Director
- Coordinate and maintain record for staff
- Sending and making correspondence
- Responsible of day-to-day office work
- Arrange meetings and taking detailed minutes.
CHEF DE PARTIE
ALMASHFA HOSPITAL
01.2012 - 01.2016
- Maintaining high standards of hygiene
- Preparing ingredients for a more senior chef
- Preparing, cooking and presenting dishes
- Managing and training any demi-chef parties or commis working with you
- Helping the sous chef and head chefs to develop new dishes and menus
- Ensuring team to have high standards of food hygiene and follow the rules of health and safety
- Monitoring portion and waste control to maintain profit margins
- Take care of daily food preparation and duties assigned by the superiors to meet the standard and the quality set by the hospital management
- Follows the instructions and recommendations from the immediate superiors
- Coordinates daily tasks with the Sous chef
- Able to estimate the daily production needs and checking the quality of raw and cooked food products to ensure the standards are met
- Ensure that the production, preparation and presentation of food are of the highest quality at all times
- Knowledge of all standard procedures and policies pertaining to food preparations, receiving, storage and sanitation
- Full awareness of all menu items, their recipes, methods of production and presentation standards
- Operate and maintain all department equipment and reporting of malfunctioning
- Personally responsible for hygiene, safety and correct use of equipment and utensils.
Education
Bachelor of Science -
FR. SATURNINO URIOS UNIVERSITY
BUTUAN CITY, PHILIPPINES01.2010
ASSOCIATE DEGREE OF NURSING -
FR. SATURNINO URIOS UNIVERSITY
BUTUAN CITY, PHILIPPINES01.2006
Skills
- MANAGEMENT
- Influencing, Leading and Delegating
- Abilities
- Ability to initiate
- Planning and Organizing
- Negotiating skills
- Adaptability-Efficient under pressure
- SALES
- Budget Management
- Personalized their interactions
- Socially active to target buyers
- Understand what customer wants
- Communicate succinctly
- COMMUNICATION
- Clarity
- Confidence
- Convincing
- Correspondence
- Expression
- COOKING & CREATING
- NEW DISHES
- Attention to details
- Multitasking
- Food safety
- Safety & hygiene
- RECIPE COST CONTROL
Activities
- FATHER SATURNINO URIOS UNIVERSITY
- Editor In-Chief | School journalist of the year | 2006-2008
- Academic Awards | 2006-2009|
- Best in marketing strategy |2007|
- Entrep leader award | 2008|
- Team leader of the year | 2007-2008|
- Girl Scout of the year | 2004|
- Red Cross Volunteer |1999-2009|
- COOKING COMPETITION
- 1 Gold Medal | Jeddah Cooking Championship | 2013| SARCA
- 1 Silver Medal | Jeddah Open Cooking Championship | 2014| SARCA/SACTC
- 1 Bronze Medal | Jeddah Open Cooking Championship | 2014| SARCA/ SACTC
- 2 Gold Medal | Jeddah Open Cooking Championship | 2015| SACTC
- 2 Silver Medal | Jeddah Open Cooking Championship | 2015 | SACTC
- 2 Bronze Medal | Jeddah Open Cooking Championship | 2015 | SACTC
- 1 Bronze Medal | Salon Culinaire| 2015 | SACTC
- 2 Gold Medal | Salon Culinaire | 2016 | SARCA/SACTC
- MEMBERSHIP
- Saudi Arabian Chef's Table Circle / SACTC
- Saudi Arabian Chefs Association / SARCA
- World Association of Chefs/WACS
References
- NEBRAS BENYAMIN MOHAMMAD FAHKRY, +966 500758697, Managing Director/ Owner, Groovy Golf & Lahm Lovers
- THOMAS GUGLER, +966 505632343, WACS PRESIDENT / SAUDIA AIRLINE F&B DIRECTOR
- MOHAMMAD EZZ ELDIN, +966 59 222 9941, Former Executive Sous Chef, Almashfa Hospital Bin Zagr
- MONCEF SGHAIER, +966557269314, Hospitality Manager, Dr. Samir Abbas Hospital
- MEHREZ REZGUINI, +966 54 7551625, Executive Chef, Cool De Sac Restaurant
- MR. ADNAN KAZLI, +966 505616912, Owner, Cool De Sac Restaurant
- MR. MOHAMMAD KAZLI, +966 541788234, CEO, Cool De Sac Restaurant
Languages
English
Full Professional
Arabic
Limited Working
filipino
Native or Bilingual
Timeline
HEAD CHEF
GROOVY GOLF/ LAHM LOVERS
01.2021 - Current
ATTRACTION MANAGER
COOL DE SAC RESTAURANT
01.2019
SOUS CHEF
COOL DE SAC RESTAURANT
01.2019
FOOD AND BEVERAGE DEPARTMENT SUPERVISOR
DR. SAMIR ABBAS HOSPITAL
01.2018 - 01.2019
FOOD AND BEVERAGE COORDINATOR
DR. SAMIR ABBAS HOSPITAL
01.2017 - 01.2018
ADMISTRATIVE ASSISTANT OF MR. THOMAS A. GUGLER
01.2016
SENIOR DATA SPECIALIST
ARABIAN FOOD SUPPLIES
01.2016 - 01.2017
FOOD & BEVERAGE DEPARTMENT ASSISTANT
ALMASHFA HOSPITAL
01.2016
CHEF DE PARTIE
ALMASHFA HOSPITAL
01.2012 - 01.2016
Bachelor of Science -
FR. SATURNINO URIOS UNIVERSITY
ASSOCIATE DEGREE OF NURSING -
FR. SATURNINO URIOS UNIVERSITY