KASHIF ALI
Travel Agent
Riyadh
Summary
Accomplished Travel Agency Manager with a proven track record at Sky Trips Travel and Tourism, enhancing customer satisfaction and streamlining booking processes. Expert in travel industry trends, sales strategy, and team leadership. Excelled in staff training, fostering teamwork, and expanding client base through innovative partnerships and specialized services.
Overview
4
4
years of professional experience
Work History
Travel Agency Manager
Sky Trips Travel and Tourism
08.2023 - Current
- Spearheaded the successful launch of online booking platform, making reservation process more convenient for clients.
- Stayed up-to-date on industry trends and developments, ensuring the agency remained competitive in the market.
- Increased customer satisfaction by implementing streamlined booking processes and personalized travel itineraries.
- Maintained accurate financial records, enabling effective budget management and increased profits.
Travel Agency Manager
Time Travel and Tourism
02.2021 - 08.2023
- Developed strong relationships with vendors for better travel deals and more options for clients.
- Handled customer complaints promptly and professionally, resolving issues to maintain client satisfaction.
- Established partnerships with local businesses to create unique travel packages tailored to client preferences.
- Expanded the agency’s client base by targeting niche markets and offering specialized services to meet their unique travel needs.
Education
D,A,E - Diploma of Associate Engineering
Lund Khwar Polytechnic Institute Bord Of(Peshawer)
Peshawer (Pakistan)12.2019
Skills
Sales management
Travel industry expertise
Staff Training and Development
Emergency Response
Positive Attitude
Customer Service
Computer Skills
Team Leadership
Problem Resolution
MS Office
Sales strategy
Teamwork and Collaboration
reading books
My hobby is reading. I read whenever I have free time. I read many kinds of book such as history books, science books, sometimes, it is novel and popular magazines. Reading has a lot of advantages. First, reading is a cheap way to get information and entertainment. Moreover, you can keep a book forever and read it many more times. Thus, reading is a convenient way for me to acquire a wonderful source of knowledge.
Languages
Arabic, English, Urdu
Native language
Arabic
Upper intermediate
B2
English
Advanced
C1
Urdu
Proficient
C2
Timeline
Travel Agency Manager
Sky Trips Travel and Tourism
08.2023 - Current
Travel Agency Manager
Time Travel and Tourism
02.2021 - 08.2023
D,A,E - Diploma of Associate Engineering
Lund Khwar Polytechnic Institute Bord Of(Peshawer)
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