KASHIF ALI
Riyadh
Summary
Network professional with strong focus on system optimization and troubleshooting. Adept in managing and configuring network infrastructures, ensuring seamless connectivity and security. Known for collaborative work style, adaptability, and delivering reliable results. Skilled in network protocols, hardware installation, and software updates, bringing technical proficiency and effective communication to every project.
Skilled Network Technician Adept at rapidly and expertly addressing network faults for quick recoveries. Proponent of comprehensive preventive maintenance plans to prevent hardware and software faults. Ready to minimize disruptive technical issues and instantly respond to unforeseen networking faults.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Network Technician
SYNC POINTS
01.2023 - Current
- Installed cabling, wireless routers, and telephone systems for data communications networks.
- Replaced failed hardware in server rack systems, swapping hard disks, power supplies and other field serviceable components.
- Performed network diagnostics to determine performance levels of new installations and detect faults in existing infrastructure.
- Improved network reliability by troubleshooting and resolving hardware and software issues.
- Collaborated with team members for successful implementation of large-scale network projects.
- Ran cabling and installed data drops for new node installations.
- Traveled to remote office locations to install nodes and implement client software rollouts.
- Worked with outside vendors for fiber installations and service.
- Provided detailed reporting on performed maintenance and repairs to support overall network health and recovery efforts.
- Supported company-wide IT initiatives, sharing expertise on networking best practices with colleagues across departments.
- Evaluated security measures and made recommendations to network administrator for upgrades and changes.
- Improved security measures by designing and implementing CCTV systems for various clients.
- Interpreted blueprints, equipment specifications, schematic drawings and technical instructions regarding security systems and equipment.
- Enhanced system performance by troubleshooting and resolving IP CCTV-related issues.
- Ensured secure premises by installing and configuring advanced IP CCTV equipment.
- Coordinated with vendors to procure high-quality components at competitive prices, reducing overall project costs.
- Handled complex installations involving multiple devices across various locations, displaying strong problem-solving skills.
- Collaborated with cross-functional teams for seamless integration of IP CCTV systems into existing security infrastructure.
- Generated comprehensive reports detailing analysis of facility vulnerabilities, recommending strategic improvements for bolstering overall security posture.
- Established clear lines of communication between various internal departments for sharing information about relevant personnel changes affecting facility access rights and permissions.
- Performed troubleshooting tasks on faulty hardware components related to door locking mechanisms or card reader devices, minimizing downtime due to technical issues.
- Implemented regular system updates and software patches to maintain compatibility with evolving technological standards in the access control industry.
- Streamlined access management processes with the implementation of a centralized database for managing personnel clearances and facility access.
- Maintained compliance with industry regulations by staying current on relevant legislation pertaining to access control systems and data protection standards.
- Improved employee safety by conducting thorough risk assessments and developing appropriate access control measures.
- Managed audio equipment setup and troubleshooting during events, guaranteeing clear sound quality for all announcements.
- Maintained professional tone while delivering announcements, creating a positive atmosphere at events.
- Contributed to increased attendance at recurring events through the delivery of compelling and informative announcements.
- Contributed to successful events by effectively communicating schedules, updates, and important information to attendees.
- Ensured seamless integration of CCTV and access control systems, optimizing overall security performance.
- Assisted colleagues in overcoming complex technical challenges, leveraging extensive knowledge of access control systems functionality.
- Minimized system downtime through regular maintenance checks and prompt resolution of issues.
- Collaborated with cross-functional teams to develop innovative strategies for improving WiFi infrastructure.
- Increased client satisfaction by providing timely technical support and addressing customer concerns efficiently.
- Coordinated schedules with clients to minimize disruption during installation or maintenance activities at their facilities.
- Assisted sales team in assessing client needs and recommending suitable PBX solutions based on their specific requirements.
- Developed a deep understanding of emerging trends in telecommunication technology to stay current on best practices related to PBX systems.
- Mentored colleagues in adopting new technologies or methodologies that enhanced overall efficiency within the PBX team.
- Conducted thorough testing after installations or repairs to guarantee optimal functionality for endusers.
- Managed inventory of spare parts and tools, ensuring adequate supplies were available for onsite technicians when needed.
Network Technician
Technical Signal for Communications
09.2017 - 12.2023
- Worked on MOI, FSF and Taif University projects for Networks and PBX's maintenance and installation
- Implemented remote monitoring tools to efficiently track system performance and address issues as they arose.
- Diagnosed and resolved hardware, software and network problems and replaced defective components.
- Monitored operational and security procedures for numerous computers in network, related systems administration and maintenance protocols.
- Performed necessary maintenance to support network availability.
- Installed patches and performed backups, system builds and image updates.
- Streamlined processes by creating detailed documentation for installation and maintenance procedures.
- Facilitated clear communication between clients and internal teams throughout project phases, resulting in smooth execution and reduced risks.
- Enhanced system performance by troubleshooting and resolving IP CCTV-related issues.
- Implemented preventive measures for potential system failures, ensuring uninterrupted surveillance operations.
- Contributed to increased client retention rates through the delivery of high-quality technical services for their PBX systems.
- Improved system reliability by identifying potential vulnerabilities and implementing necessary security measures.
- Implemented cost-saving measures by identifying opportunities to optimize resource usage while maintaining high-quality service standards.
Network Technician
Pakistan Telecommunication Company (PTCL)
01.2014 - 01.2016
- Established, repaired and optimized networks by installing wiring, cabling and devices.
- Provided remote technical support, resolving issues quickly without requiring onsite visits whenever possible.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Enhanced user experience with thorough troubleshooting and resolution of hardware and software problems.
- Monitored server room, wireless network and other server infrastructure, keeping systems running smoothly.
- Managed system-wide operating system and software deployments as well as related software upgrade problems.
- Delivered end-user training on various IT tools and platforms, promoting self-sufficiency among staff members.
- Participated in planning sessions for IT projects, contributing technical expertise to ensure successful project outcomes.
Network Technician
Sweet Computer Enterprises
01.2015 - 07.2015
Network Technician
Baloch Telecom Contracting Company
01.2013 - 01.2014
Network Technician
Faisal Computer Enterprises
01.2012 - 01.2013
Education
Diploma -
Communication Technician
Skills
- Valid Driving License of Saudi Arabia
- Registered in Saudi Council of Engineering
- Low Current Systems Installation and Maintenance
- Installation and Maintenance of End User Devices
- Installation and Maintenance of IP and analogue PBX
- Avaya IP Office 500v2 Installation and Maintenance
- Avaya, Ericsson, Panasonic PBX Installation and Maintenance
- Installation and Maintenance CCTV IP and analogue Cameras
- Installation and Maintenance Networks, Switches, Patch panels and cabinets
- Installation and Maintenance DVR, NVR Servers (IVMS, Wisnet Web Manager)
- Installation and Maintenance printer and Fax machines
- Fiber cable splicing and termination
- Copper cable, MDF, Cabinets Installations
- Installation and Maintenance Internet Access points and configuration
- Worked on Cisco call manager (CUCM)
- Installation and Maintenance of IP Door phone or intercom
- Installation and Maintenance Access Control system (Suprema and ZKTs devices)
- Installation and Maintenance Security Alarm System
- Installation and Maintenance Public Address System
- Troubleshooting and setup new connections and Installation Computer Application
- Network configuration
- Hardware installation
- Network troubleshooting
- Wireless networking
- IP addressing
- Wireless communications
- System troubleshooting
- Access control systems
- Low voltage wiring
- Digital video recorders
- System maintenance
- PBX configuration
- Telecom systems
- Troubleshooting and repair
- Installation and maintenance
Certification
- CCST (Cisco Certified Support Technician)
- HCSA-Networking (Hikvision Certified Security Associate)
- Certification in Computer Hardware Engineering
- Certification in Internet Technologies
- Certification in Microsoft Office
- Certification in Computer Applications
Languages
English
Arabic
Urdu
Personal Information
- Nationality: Pakistani
- Religion: Islam
Timeline
Network Technician
SYNC POINTS
01.2023 - Current
Network Technician
Technical Signal for Communications
09.2017 - 12.2023
Network Technician
Sweet Computer Enterprises
01.2015 - 07.2015
Network Technician
Pakistan Telecommunication Company (PTCL)
01.2014 - 01.2016
Network Technician
Baloch Telecom Contracting Company
01.2013 - 01.2014
Network Technician
Faisal Computer Enterprises
01.2012 - 01.2013
Diploma -
Communication Technician
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