Quality-control-coordinator
- Enhanced product quality by implementing rigorous inspection procedures and coordinating with production teams.
- Ensured timely resolution of customer complaints by conducting thorough investigations and implementing corrective actions as necessary.
- Evaluated incoming materials for conformance to specifications, reducing instances of non-compliant products entering the production line.
- Played a key role in reducing product return rates by implementing stringent quality control measures, leading to increased customer satisfaction.
- Worked closely with the design and engineering teams to ensure that new products met established quality standards prior to production launch.
- Monitored supplier performance and provided feedback to improve product consistency, maintaining strong vendor relationships.
- Implemented process improvements that led to reduced lead times and improved overall production efficiency.
- Managed internal audits to assess compliance with ISO standards, ensuring consistent adherence to quality requirements.
- Collaborated with cross-functional teams to identify areas of improvement, leading to higher customer satisfaction rates.
- Reviewed data from quality tests to identify trends and patterns that could indicate potential issues or areas for improvement in the manufacturing process.
- Streamlined quality control processes for increased efficiency and reduced waste, resulting in cost savings.
- Coordinated the calibration and maintenance of test equipment, guaranteeing accurate measurement results in inspections.
- Inspected finished goods to verify conformance with customer specifications and company quality standards.
- Implemented new quality assurance and customer service standards.
- Established and tracked quality department goals and objectives.
- Reported production malfunctions to managers and production supervisors.
- Inspected products and worker progress throughout production.
- Assured consistent quality of production by implementing and enforcing automated practice systems.