Katie Dimmock
Adelaide
Summary
Proactive and adaptable, with a strong background in customer service, in both poolside and retail situations, honed at Everyone Active. Excelled in creating positive environments and efficiently addressing customer needs. Demonstrated exceptional adaptability, training staff, and ensuring safety, showcasing a blend of hard and soft skills critical for dynamic retail and recreation roles.
Overview
3
3
years of professional experience
Work History
Retail Assistant
Everyone Active
08.2022 - 07.2024
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labelling items, and arranging according to size or colour.
- Actively engaged with customers to provide general assistance and information on store merchandise.
- Demonstrated flexibility by adapting to various roles within the retail environment as needed.
- Contributed to a welcoming atmosphere through courteous interactions with both customers and fellow staff members.
Recreation Assistant
Everyone Active
05.2021 - 07.2024
- Maintained a safe and clean facility, ensuring a positive environment for all users.
- Provided exceptional customer service to patrons, addressing concerns and answering inquiries promptly.
- Ensured proper supervision of program participants at all times, prioritizing their safety and wellbeing.
- Trained new staff members on department policies and procedures, promoting consistency across the team.
- Responded to emergency situations in a timely, efficient manner.
Education
Bachelor of Arts - Geography
University of Exeter
Exeter, UK07-2026
Skills
- Customer service
- Patience and empathy
- Time management capabilities
- Adaptability and resilience
- Flexible schedule availability
Timeline
Retail Assistant
Everyone Active
08.2022 - 07.2024
Recreation Assistant
Everyone Active
05.2021 - 07.2024
Bachelor of Arts - Geography
University of Exeter
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