Kavi Raj Duhonarrain
Saudi Arabia,Red Sea Global Hospitality
Summary
Skilful Assistant Food and Beverage Manager with strong leadership and organisational abilities. Proven track record of enhancing customer satisfaction and driving revenue growth through innovative menu planning and staff training. Adept at managing budgets, inventory, and vendor relationships to optimise operations. Focused on delivering high-quality service and seamless dining experiences.
Overview
3
3
Languages
1
1
Certification
21
21
years of professional experience
Work History
Assistant Food and Bevearge Manager
Desert Rock Desert
Saudi Arabia, Red Sea Global Hospitality
08.2026 - Current
- Developed innovative beverage menus, incorporating seasonal trends to enhance customer satisfaction.
- Oversaw financial management tasks, including budgeting, forecasting, and daily revenue reporting.
- Worked closely with chef and cooks to determine menu plans for special events or occasions.
- Conducted performance reviews for staff, setting objectives and addressing areas for improvement.
- Facilitated a positive working environment, recognising and rewarding staff achievements to motivate the team.
- Interviewed and hired skilled personnel to fill restaurant positions.
- Worked with directors to come up with marketing campaigns to meet sales targets.
Outlets Manager
One & Only Royal Mirage Hotel
Dubai
03.2017 - 04.2026
- Increased outlet revenues by AED 20K-50K/day through targeted sales strategies, directly enhancing hotel profitability.
- Led P&L analysis, budgeting, and cost control; implemented strategic savings to optimize financial performance.
- Achieved guest satisfaction scores of 8.90, exceeding the Middle East hospitality benchmark (8.75).
- Oversaw daily operations of multiple premium F&B outlets (Beach Bar & Grill - 200 covers, Nina - 96 covers, Rooftop Bar/Sports Lounge, and Pool Bar), ensuring seamless guest experiences.
- Collaborated on festive menus and marketing campaigns, boosting sales and guest engagement during peak periods.
- Implemented comprehensive staff training and internal promotion initiatives, resulting in improved performance and engagement across 9 outlets.
- Optimised inventory processes to minimise OS&E breakage and wastage, ensuring effective resource management.
Restaurant Manager - Armani/Amal Restaurant
The Armani Hotel Burj Khalifa
Dubai
06.2014 - 12.2016
- Managed 180-cover fine dining Indian restaurant, achieving average daily revenue of AED 35K.
- Achieved multiple prestigious awards including Best Fine Dining (Gulf Connoisseur Middle East), Traveler's Choice (TripAdvisor), and Timeout Best Indian Restaurant Awards.
- Delivered monthly financial reports, planned budgets, and coordinated marketing activities to enhance restaurant visibility.
- Handled guest relations, responding to online reviews on TripAdvisor and Zomato to foster positive customer experiences.
Assistant Manager
Amal Restaurant
06.2012 - 04.2014
- Managed operational functions, including staff training, payroll, recruitment, and delivery of service excellence.
- Monitored staff performance and developed improvement plans.
- Trained new employees on company policies, customer service excellence, and sales techniques.
- Coordinated with senior management to implement strategic plans for revenue growth.
- Facilitated inter-departmental briefings to improve communication and foster collaboration.
Supervisor - Pre-opening Team
Amal Restaurant
03.2010 - 05.2012
- Developed SOPs, planned menu, recruited staff, and managed payroll for successful restaurant pre-opening setup.
- Conducted weekly staff training and monitored quality to maintain high service standards.
- Led dinner service operations, enhancing guest experience through effective team coordination.
Captain - Indian & Asian Restaurant
One & Only Royal Mirage Hotel
Dubai
07.2005 - 01.2010
- Provided exceptional service in luxury 250-seat a la carte restaurant, enhancing guest experience.
- Coordinated guest interactions and led team during lunch and dinner services, ensuring smooth operations.
Education
Cambridge General Certificate of Secondary Education (O-Level) -
Professor Basdeo Bissoondoyal College
MauritiusNational Trade Certificate Level 3 - Restaurant & Bar
Hotel School of Mauritius, Industrial & Vocational Training Board (IVTB)
Skills
- P&L management
- Food & Beverage Revenue Growth
- Restaurant Operations Management
- Inventory & Cost Control
- Menu planning
- SOP development
- Quality assurance compliance
- Sales strategy
- Financial reporting
- Staff Recruitment & Training
- Team Leadership & Staff Development
- Guest experience
- Customer management
- Event coordination
- Point of Sale (POS) Systems
- Microsoft Office (Word, PowerPoint, Excel and Outlook)
- Problem Solving
- Decision Making
- Team Collaboration
- Customer Focus
- Leadership & Motivation
- Social media management
Certification
- WSET Level 2 Certified in Wines and Spirits (Wine & Spirit Education Trust)
- Lobsterink Management Online Training
- Advanced Marketing, Management & Financial Analysis (E-learning)
- Train the Trainer Certification (Armani Hotel)
- PIC Level 3 Food Safety (Intermediate)
- Fire & Safety Awareness (Dubai Civil Defense)
- Specialized Beverage & Culinary Training (O&O Royal Mirage)
LANGUAGE
English
Hindi
French
REFERENCE
Will be provided upon request
Accomplishments
- Winner: Manager of the Year 2023 – One & Only Royal Mirage Hotel Dubai
- Multiple Appreciation Letters – Armani Hotel
- Member: Ambassador of the Month Selection Committee, Armani Hotel
- Designated F&B Trainer – Armani Hotel & One & Only Royal Mirage Hotel
DECLARATION
I hereby declare that the information provided above is true to the best of my knowledge and belief. Kavi Raj Duhonarrain
Timeline
Assistant Food and Bevearge Manager
Desert Rock Desert
08.2026 - Current
Outlets Manager
One & Only Royal Mirage Hotel
03.2017 - 04.2026
Restaurant Manager - Armani/Amal Restaurant
The Armani Hotel Burj Khalifa
06.2014 - 12.2016
Assistant Manager
Amal Restaurant
06.2012 - 04.2014
Supervisor - Pre-opening Team
Amal Restaurant
03.2010 - 05.2012
Captain - Indian & Asian Restaurant
One & Only Royal Mirage Hotel
07.2005 - 01.2010
Cambridge General Certificate of Secondary Education (O-Level) -
Professor Basdeo Bissoondoyal College
National Trade Certificate Level 3 - Restaurant & Bar
Hotel School of Mauritius, Industrial & Vocational Training Board (IVTB)