Kazi Mohammed Shahariar Islam
Riyadh,Saudi Arabia
Summary
Highly professional and experienced healthcare professional strategic leader with a proven track record in clinical management and operational oversight. Adept at driving quality improvement initiatives, enhancing patient care protocols and fostering interdisciplinary collaboration. Possess strong leadership and teamwork skills along with effective communication abilities ,15 years of work experience in the health care sector and 12 years within reputable hospitals in KSA. I have a strong background in Hospital administration, Clinical development initiatives, delivering high-quality results on time and within budget, successful project implementation, strategic planning, and execution of clinical trials, and enhancing operational efficiencies.
Business-savvy Medical Director bringing several years of experience in medical field. Successful in developing clinical quality improvement initiatives driving outcomes, care delivery, and quality. Proven leadership and accomplished in creating and developing mission-oriented teams.
Patient-focused professional equipped with administrative and customer service expertise. Helps keep healthcare services proceeding smoothly by coordinating communications, referrals, and policy enforcement. Talented in finding balanced solutions and resolving conflicts.
Skilled in leading healthcare facilities through periods of significant change and improvement, with hands-on experience in strategic planning, staff development, and operational management. Known for strengths in enhancing patient care quality, implementing cost-saving measures without compromising service delivery, and fostering interdisciplinary collaboration. Demonstrated ability to improve patient satisfaction scores and streamline hospital processes for better efficiency across various departments.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Deputy Medical Director
Health Partners Organizations-Hospital
Riyadh, KSA
01.2024 - Current
- Setting the Clinical Agenda: Works with the C-suite (CEO, COO, CFO) and the Board to define and execute the hospital's strategic clinical goals (e.g., becoming a center of excellence for oncology, cardiac care, or neurosurgery and others).
- Physician Alignment: Develops strategies to align the interests of often-independent physicians (both employed and private practice) with the hospital's mission, quality goals, and financial objectives.
- Future Planning: Anticipates trends in healthcare (e.g., value-based care, telehealth, new technologies) and leads the medical staff in adapting to these changes.
- Ultimate Accountability for Quality: Holds ultimate responsibility for the overall quality and safety of patient care delivered within the hospital.
- Performance Metrics: Monitoring key indicators like mortality rates, hospital-acquired infections (HAIs), readmission rates, and patient safety indicators (PSIs).
- Peer Review: Ensuring a robust, fair, and effective peer review process to maintain high standards of clinical practice.
- Regulatory Compliance: Leading efforts to maintain readiness for and compliance with accrediting bodies like The Joint Commission (TJC), CMS, and others.
- Root Cause Analysis: Championing a culture of safety by leading or overseeing deep dives into serious safety events to implement systemic solutions.
- Medical Staff President/Chief of Staff: Often holds or works closely with this elected role. Responsible for the overall function of the organized medical staff, including its bylaws, rules, and regulations.
- Credentialing and Privileging: Oversees or has significant input into the process of granting and renewing physicians' rights to practice at the hospital, ensuring all practitioners are qualified and competent.
- Physician Relations and 'Culture': Acts as a mediator, problem-solver, and communicator. Addresses conflicts between clinicians and between clinicians and administration. Fosters a collaborative, respectful, and professional culture.
- Recruitment and Retention: Plays a key role in recruiting top-tier physician talent, especially in key service lines, and developing strategies to retain them.
- Throughput and Capacity Management: Works with nursing and operational leaders to optimize patient flow, reduce emergency department boarding, and manage length of stay.
- Resource Stewardship: Balances the need for high-quality care with responsible resource utilization.
- Service Line Leadership: Provides physician leadership to specific clinical service lines (e.g., Heart & Vascular, Orthopedics, Neurosciences), ensuring they are clinically excellent, operationally sound, and financially viable.
- Understanding Reimbursement: Understands the shift from fee-for-service to value-based payment models and leads initiatives that improve quality while controlling costs.
- Productivity and Efficiency: Works with department chairs and service line leaders to monitor and improve physician productivity and clinical efficiency.
- Budgeting: Provides crucial clinical input into the hospital's capital and operational budgeting process, advocating for necessary resources that support clinical strategy.
- Academic Mission: Supports and promotes the research mission of the institution, facilitating clinical trials and fostering an environment of academic inquiry.
- Faculty Affairs: Works with department chairs on issues related to academic promotion, research support, and the unique challenges of balancing clinical, research, and teaching duties for faculty.
Assistant Chief Medical Officer
Doctor Soliman Fakeeh Hospital (DSFHR)
RYD, KSA
01.2022 - 01.2024
- Developing, implementing and monitoring procedures.
- Policies and standards for medical, nursing, allied health and clinical services.
- Controlling administrative operations such as reports preparation, expenditure on supplies, equipment and services.
- Ensuring that all healthcare regulations and safety standards are met.
- Keeping staff updated on new healthcare regulations-Liaising between administration and medical staff.
- Recruiting and mentoring physicians.
- Developing and managing the hospital budget.
- Ensuring that patients receive the highest standard of medical care and improving the clinical services.
- Monitoring and evaluating all hospitals areas performance through doing the KPI with PMS.
- Coordinate with performance manager the required KPIs for Doctors and Healthcare providers evaluations.
- Coordinate with International Company management consultation with our Group hospitals to proper utilization of supplies and increase the market share.
- Coordinate with Insurance company to decrease the insurance rejections.
- Project manager for preparation of new hospital in KSA starting from scope of services, design, requirements process up to equipment and instruments preparations.
- Project Manager for preparation of new center in KSA (Jeddah, Riyadh or any) starting from scope of services, design, requirements process up to equipment and instruments preparation and clinical workflow as per standard.
- Preparation in All Hospital Accreditations (JCI, CBAHI, Plant Tree, CAP, AABB and others).
Assistant Chief Executive Officer
Clemenceau Medical Centre (CMC)
Riyadh, KSA
01.2021 - 01.2022
- Directly or indirectly manages heads of major clinical departments (Medicine, Surgery, Critical Care, Oncology, etc.) and support services (Nursing, Pharmacy, Diagnostics Labs, Radiology).
- Champions initiatives to improve patient flow from the ER to admission, through discharge, reducing bottlenecks and length of stay.
- Works with clinical chairs to develop and grow key service lines (e.g., Cardiac Center, Neuroscience Institute, Orthopedics) as centers of excellence.
- Ensures critical non-clinical departments (Facilities Management, IT, Supply Chain, Security, Hospitality) are running efficiently to support clinical care.
- Works closely with the CEO to develop the hospital's 3-5-year strategic plan (e.g., expansion, new technology adoption, market positioning).
- Leads high-priority, cross-functional strategic projects (e.g., opening a new patient tower, implementing a hospital-wide EPIC system, achieving a new accreditation).
- Monitors healthcare trends, competitor activity, and policy changes to advise on strategic direction.
- Works with the CFO to develop the annual operating and capital budgets for the areas under their purview.
- Identifies and implements opportunities for operational efficiency and cost reduction without compromising quality (e.g., supply chain optimization, staffing models).
- Works to improve key financial metrics like reducing denials, improving coding accuracy, and enhancing charge capture processes.
- Is often the executive sponsor for the hospital's quality and patient safety goals. Ensures compliance with standards from bodies like JCI, CBAHI, or CAP.
- Uses data on clinical outcomes, infection rates, patient falls, etc., to drive performance improvement initiatives.
- Works with legal and compliance teams to mitigate organizational risk.
- Oversees the development and retention of key department heads and clinical leaders. Fosters a pipeline for future leadership.
- Acts as a key liaison between administration and the medical staff, building strong, collaborative relationships with influential physicians and department chairs.
- Embodies and promotes the hospital's mission, vision, and values. Works to maintain high employee morale and engagement in a high-stress environment.
- Represents the hospital with key external stakeholder government agencies, community partners, and donor organizations-in the CEO's stead.
- May serve as a spokesperson during crises or for specific operational announcements.
Executive Medical Administrator & GS Specialist
Saudi German Hospital (SGH)
Riyadh, KSA
01.2019 - 01.2021
Deputy Chief Operating Officer
Saudi German Hospital (SGH)
Jeddah, KSA
01.2016 - 01.2019
- Assist the COO in developing and implementing long-term operational strategies, goals, and initiatives that align with the hospital's overall mission and vision.
- Lead major hospital-wide projects, such as the opening of a new service line (e.g., a heart institute), implementing a new electronic health record (EHR) system, or managing a large-scale construction/renovation project.
- Work with clinical chairs and service line directors to analyze, grow, and optimize key clinical service lines, ensuring they are financially viable and deliver high-quality care.
- Directly manage the operations of multiple clinical and support departments.
- Monitor key performance indicators (KPIs) and metrics for all assigned areas (e.g., patient volume, efficiency, productivity, patient satisfaction, length of stay).
- Serve as a primary escalation point for complex operational problems that department directors cannot resolve independently.
- Assist in the development and management of multi-million-dollar operational budgets for assigned departments.
- Identify and lead initiatives to reduce operational costs, improve resource utilization, and increase efficiency without compromising patient care quality or safety.
- Ensure all assigned areas maintain continuous readiness for inspections and audits by regulatory bodies such as The Joint Commission (TJC), CMS, and state health departments.
- Provide direct leadership, mentorship, and professional development to department directors and managers within their span of control.
- Act as a crucial liaison between clinical staff (physicians, nurses) and administrative leadership.
Deputy Chief Medical Officer and GS Specialist
Saudi German Hospital (SGH)
Jeddah, KSA
01.2013 - 01.2016
- Helping to develop and implement medical staff policies, improving quality and patient safety metrics, managing physician performance and engagement, and representing the medical staff's perspective in executive decisions.
- Performing surgeries, managing pre- and post-operative care, leading a surgical team, teaching residents, and staying current with surgical advancements.
General Surgery Senior Specialist
Zainul Haque Sikder Women's Medical College and Hospital
Dhaka, Bangladesh
01.2012 - 12.2012
Residency General Surgery Senior Specialist
Bangladesh Medical University (BMU)
, Bangladesh
01.2009 - 12.2009
Education
PMP-Project Management Professional -
Project Management Institute
USALean Six Sigma- Yellow, Green and Black Belts -
The Coach House
Ealing Green, WS, UKDisruptive Strategy -
Harvard Business School
USAUniversity Diploma and Fellowship (DIF) in Minimal invasive and Robotic Surgery -
University of Strasbourg
Strasbourg, FranceMaster of Science in Management - Health Care Administration
Southern New Hampshire University
Manchester, UKMaster of Surgery (MSc) - General Surgery
BSMMU-BD
BDMaster Of Public Health (MPH) - Public Health
North South University
Dhaka, BDBachelor of Medicine and Bachelor of Surgery (MBBS)-1st Class Honor's -
DUBD
HSC-Higher Secondary School Certificate-Science-1st Class Honor's -
Dhaka, BDSSC-Secondary School Certificate-Science-1st Class Honor's -
Dhaka, BDSkills
- Operation Management
- Strategic and Problem-solving Management
- Governance, Leadership, and Restructuring
- Accreditation Expertise
- Interdepartmental Collaboration and Communication
- Medical Staff Affairs and Governance
- Quality, Safety, and Regulatory Compliance
- Human Resources Management
- Project Management
- Process Improvement
- Financial Acumen
- Change Management
- Risk Management
- Previous Leadership Roles
- Team Management
- Vendor Management
- Performance Metrics
- Health system strategy
- Performance metrics management
- Budget development
- Physician engagement strategies
- Patient safety initiatives
- Clinical leadership
- Business development
- Quality improvement
- Improving clinical quality outcomes
- Infection prevention and control
- Methodology management
- Insurance billing
- Business strategy
Certification
- Project Management Professional (PMP)
- Certification in Quality and Patient Safety
- Business Management (Ireland)
- Healthcare Strategy (UK), Harvard University
- ICD 10 (UK) certification
- DRG (USA) Certification
- SBS2 (KSA) Certification
- RCM (USA) Certification
- NPHIES (KSA) Certification
- CPHQ Certification
- Saudi Commission for Health Specialties, 12JM0062460, 2013
- Bangladesh Medical and Dental Council/BM&DC, A50806, 2008
- Saudi General Surgery Society, 1484, 2018
Committee Memberships
- MEC (Medical Executive Committee)
- Clinical Task Force Committee
- Project Evaluation Committee
- HR Task Force Committee
- Executive Leadership Committee
- RCPAC (Recruitment, Credential & Privilege Authority Committee)
- CBAHI Chapter Leader (Medical & Leadership Domain)
- JCI Chapter Leader (Medical & Leadership Domain)
- RCM and MRD Committee member
Family Members
3
Iqama Residential Status
Transferable - Saudi Resident Permit
Job Status
Full time - Family Contract
Current Salary
28000 SR
Publications
Assessment of Prescription Pattern of Hypertensive patient's Prescription: A Prescription Survey Study from Various Hospitals of Bangladesh, 2010, European Journal of Scientific Research, ISSN 1450-216X Vol.40 No.4 (2010), pp.550-505, http://www.eurojournals.com/ejsr.htm
Projects Completed
- Hospital Commissioning - Project
- Cosmo Derma Establishment Project
- Psychiatric Department Establishment Project
- Nuclear Medicine Establishment Project
- Liver Transplant Department Establishment Project
- Renal Transplant Department Establishment Project
- COVID-19, Vaccination Projects
- Infection Control: HESN System implementation Project
- MOH -EHALA Project /Red Crescent KSA system implementation
- PHL project: PCR implementation (COVID-19)
- Drive through PCR Project (COVID-19)
- OPD workflow and OPD with RCM system implementation
- MOH: Hospital License: Coordinator
- CBAHI: Hospital chapter leader
- Taakad's Project -Prevention and Future wellbeing Centre-Clinical Project Lead (MOH, R2 Cluster and Health holding Company)
Personal Information
- Age: 40
- Expected Salary: As per Hospital Policy and standard
- Date of Birth: 01/01/85
- Gender: Male
- Nationality: Bangladeshi USA (B1/B2 VISA HOLDER)
- Marital Status: Married
- Religion: Islam
Timeline
Deputy Medical Director
Health Partners Organizations-Hospital
01.2024 - Current
Assistant Chief Medical Officer
Doctor Soliman Fakeeh Hospital (DSFHR)
01.2022 - 01.2024
Assistant Chief Executive Officer
Clemenceau Medical Centre (CMC)
01.2021 - 01.2022
Executive Medical Administrator & GS Specialist
Saudi German Hospital (SGH)
01.2019 - 01.2021
Deputy Chief Operating Officer
Saudi German Hospital (SGH)
01.2016 - 01.2019
Deputy Chief Medical Officer and GS Specialist
Saudi German Hospital (SGH)
01.2013 - 01.2016
General Surgery Senior Specialist
Zainul Haque Sikder Women's Medical College and Hospital
01.2012 - 12.2012
Residency General Surgery Senior Specialist
Bangladesh Medical University (BMU)
01.2009 - 12.2009
PMP-Project Management Professional -
Project Management Institute
Lean Six Sigma- Yellow, Green and Black Belts -
The Coach House
Disruptive Strategy -
Harvard Business School
University Diploma and Fellowship (DIF) in Minimal invasive and Robotic Surgery -
University of Strasbourg
Master of Science in Management - Health Care Administration
Southern New Hampshire University
Master of Surgery (MSc) - General Surgery
BSMMU-BD
Master Of Public Health (MPH) - Public Health
North South University
Bachelor of Medicine and Bachelor of Surgery (MBBS)-1st Class Honor's -
DUBD