Kazi Saiful Islam Sujan
Project Manager
Jeddah,Jeddah
Summary
SEEKING ASSIGNMENT AS FACILITIES MANAGER / PROJECT MANAGER WITH A GROWTH ORIENTED ORGANIZATION
Experience in Facilities Management & Catering Project Manager, budgeting, menu planning, various theme parties etc. Skilled in Food Safety Management as per HACCP with level 3; deft in maintaining daily requirement of kitchen, menu planning, food costing, hygiene and daily briefing. Knowledge of all relevant legal and ethical requirements. Experience in promptly handling emergency situations. Pivotal in obtaining 4% profit in waste management. Experience in development of sourcing strategies, vendor identification / development, supply chain management Committed to delivering successful project outcomes through collaboration and problem-solving. Offering strong organizational skills and collaborative mindset, eager to develop and grow in project management environment. Brings understanding of project workflows and proficiency in tools like Microsoft Project and Trello. Ready to use and develop analytical and communication skills in role. Developed skills in coordinating teams, managing timelines, and ensuring project deliverables in fast-paced environment. Looking to transition into new field, applying strengths in leadership and strategic planning. Professional manager with significant expertise in overseeing complex projects and ensuring timely delivery. Skilled in strategic planning, budget management, and risk assessment. Strong focus on team collaboration, fostering results-driven environment, and adapting to changing needs. Known for reliability, leadership, and effective communication. Experienced with planning and executing comprehensive project plans. Utilizes strong leadership and organizational skills to guide teams and ensure project milestones are met. Track record of implementing efficient processes and achieving project goals. Focused Project Manager adept at planning, directing and maintaining continuous operations in various departments. Experienced in directing manufacturing employees and keeping efficient production in accordance with quality standards. Applying creative and analytical approach to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions. Excels through mentoring, training and empowering team to excel in performance.
Overview
17
17
years of professional experience
6
6
years of post-secondary education
Work History
Project Manager, Client Services
Support Service Catering
06.2022 - 12.2023
- Effectively working at Island Project with Client (FMCO) & Red Sea Global (RSG).
- Handling client and ensuring client satisfaction by achieving delivery of service quality norms by interacting with clients and resolving complaints.
- Maintaining food stock with cost control, hygiene, work schedule and proper documentation.
- Executing policies & procedures in the operating systems to achieve greater customer delight.
- Handling Store including formulating & implementing the department's Standard Operating Procedures.
- Managing over production waste - proper menu planning with calculation & daily store issue; following FEFO.
- Daily prestart HSE briefing to get job done well, save spoilage and maintain good discipline in my operation.
- Developing & implementing key procurement strategies and ensuring that these strategies / schedules are aligned with organisational objectives.
- Formulating budgets for timely procurement of materials to ensure smooth execution of projects.
- Working Onshore with Client- Oxy; involved in Catering services, mobilizing the camp, budgeting, menu planning, various theme parties, etc.
- Increasing customer satisfaction and do the client satisfaction survey each end of every month.
- Leveraged industry best practices for efficient management of complex projects, ensuring consistent success rates across multiple engagements.
- Streamlined communication channels for better collaboration with cross-functional teams, resulting in enhanced project efficiency.
- Optimized resource allocation, maximizing team productivity while minimizing costs associated with overtime and underutilization.
- Maintained comprehensive documentation for all project phases, ensuring transparency and timely access to information for stakeholders.
- Established a solid reputation as a trusted advisor by consistently exceeding client expectations through exceptional service delivery.
- Managed risks proactively by identifying potential issues and implementing mitigation strategies, ensuring smooth project progression.
Project Manager
United Catering Company, Halliburton Main camp
Harad, Al Hasaa
08.2020 - 08.2022
- Effectively worked with Client (Halliburton).
- Monitoring international standard (IFS) and (SQF) kitchen hygiene and Safety standard for carrying and out of risk and maintain high standard.
- Travelling to working at external venues when required to such as wedding parties, events, exhibitions and others outside personal orders.
- Working with chef the cuisine and kitchen staff to plan and organize the food and drinks service on offer to customers.
- Supervising the kitchen and waiting staff and making sure that they fully understand their role.
Catering Manager
Arab Drilling Company (ADC)
08.2017 - 08.2019
- Effective worked offshore with Client ADC.
- Looking after a gamut of activities encompassing.
- Handling client and ensuring client satisfaction by achieving delivery of service quality norms by interacting with clients and resolving complaints.
- Maintaining food stock with cost control, hygiene, work schedule and proper documentation.
- Executing policies & procedures in the operating systems to achieve greater customer delight.
- Handling Store including formulating & implementing the department's Standard Operating Procedures.
- Managing over production waste - proper menu planning with calculation & daily store issue; following FEFO.
- Daily prestart HSE briefing to get job done well, save spoilage and maintain good discipline in my operation.
- Developing & implementing key procurement strategies and ensuring that these strategies / schedules are aligned with organisational objectives.
- Monitoring the quality of food, products and service provided by tasting and asking customers for their views.
- Stock and inventory with FIFO process with cast control over all projects.
- Coordinating and overseeing diverse types of tasks and duties being carried.
- Ensuring that members of staff correctly interpret and implement any instructions given to them whilst at work.
- Looked after the property and operation on a daily basis; involved in planning & reviewing goals and objectives for the project.
- Ensured timely ordering and maintenance of inventory of all camp supplies, tools, and equipment necessary for the maintenance and operation of the camp facilities.
- Acted as the company representative to its client.
- Responsible for coordinating, directing & managing all staffs & everyday operations to achieve profit, guest satisfaction and efficiency while maintaining standard set by the company.
- Managed responsibilities in accordance to the organizations policies and applicable laws.
Catering Manager
Al Khafji joint operation (KJO)
Dammam
02.2011 - 12.2016
- Effective worked at onshore and offshore catering project with client KJO.
- Looking after a gamut of activities encompassing.
- Handling client and ensuring client satisfaction by achieving delivery of service quality norms by interacting with clients and resolving complaints.
- Maintaining food stock with cost control, hygiene, work schedule and proper documentation.
- Executing policies & procedures in the operating systems to achieve greater customer delight.
- Handling Store including formulating & implementing the department's Standard Operating Procedures.
- Managing over production waste - proper menu planning with calculation & daily store issue; following FEFO.
- Daily prestart HSE briefing to get job done well, save spoilage and maintain good discipline in my operation.
- Developing & implementing key procurement strategies and ensuring that these strategies / schedules are aligned with organisational objectives.
- Formulating budgets for timely procurement of materials to ensure smooth execution of projects.
- Working offshore with Client- Flow tools; involved in Catering services, mobilizing the camp, budgeting, menu planning, various theme parties, etc.
- Increasing customer satisfaction and do the client satisfaction survey each end of every month.
F&B Assistant Manager
Shangri-La Hotel
01.2011 - 03.2014
- Company Overview: Dubai
- Developed and implemented key procurement strategies and ensuring that strategies are aligned with organizational objectives.
- Involved in the controlling the purchase & supply of all the procured items & services; negotiating price & terms of products with the suppliers.
- Responsible for managing, developing & improving the purchasing team; benchmarking performance of the supply chain.
- Monitored the functioning of store and reported issues to the supervisor.
- Manage everyday operations, accounting and financial matters of F&B store.
- Analyze the daily figures versus the purchases made and looks for octamerizations.
- Supervise employee activities to conform to established standards and policies.
- Identify and rectify operational, financial and employee issues.
- Coordinate with audit and business teams to ensure compliance with established procedures.
- Assist in recruitment, performance review, promotion, release, wages and salary adjustments for employees.
- Ensure employees follow operational practices, hygiene rules, and quality standards.
- Manage F&B store operations to ensure excellent service in economic and profitable manner.
- Initiate the development methods for high quality food and drink preparation process.
- Train assigned staffs on emergency, health and safety policies.
- Respond quickly to customer complaints to ensure high quality customer service and satisfaction.
- Plan and supervise the marketing and promotion activities to attract more customers.
- Assist in ordering, purchasing and stocking F&B products.
- Coordinate in sourcing and testing new products and menus.
- Conduct regular repairs and maintenances for F&B equipment.
- Assist to and ensure the correctness of all printworks and translation of F&B.
- Dubai
Arabic & western chef
Crown king plaza Changi Airport
12.2006 - 12.2011
- Company Overview: Singapore
- Assist in planning for future staffing needs.
- Assists in recruiting in line with company guidelines.
- Prepares detailed induction program for new staff.
- Assists in maintaining a comprehensive, current and guest focused set of departmental standards and procedures and oversees their implementation.
- Ensures training needs analysis of Kitchen staff is carried out and training programs are designed and implemented to meet needs.
- Provides input for probation and formal performance appraisal discussions in line with company guidelines.
- Coaches, counsels and disciplines staff, providing constructive feedback to enhance performance.
- Regularly communicates with staff and maintains good relations.
- Assists in developing work efficient rosters in line with local labor codes.
- Develop new dishes and products.
- Ensure that outstanding culinary technical skills are maintained.
- Assist with organizing special events and special food promotions.
- Maintain comprehensive product knowledge including ingredients, equipment, suppliers, markets, and current trends and make recommendations for appropriate adjustments to kitchen operations accordingly.
- Assists in the preparation of departmental budget.
- Assists in monitoring and controlling departmental costs.
- Singapore
Project Manager
Dariya Catering Company, Kuwait Oil Company (KOC)
12.2008 - 12.2010
- Maintained store facilities to ensure smooth functioning - made arrangements and placed orders for new stock and supplies whenever necessary.
- Maintained the budget of all the expenditures incurred and presented same to store managers.
- Reported to Store Manager/Storekeeper on a regular basis regarding the need/demand of items so that the future orders could be placed accordingly.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Established effective communication among team members for enhanced collaboration and successful project completion.
Education
Higher Secondary School Certificate - undefined
Bangladesh Parjatan Corporation Hotel management Diploma - undefined
Hotel Management - Food & Beverage
Open University Dhaka Bangladesh
Dhaka 2004.01 - 2006.12
Electrical Engineering - Electrical Engineering
Vocational Training Institution
Bagerhat,Khulna 1998.01 - 2000.11
Facilities Management Course - Facilities Management Course
Oxford Home Study Center
Online Course 2018.01 - 2018.03
Project Management - Project Management
Oxford Home Study Center
Online 2007.01 - 2007.03
Skills
- project Management
- Facilities Management
- Planning & Budgeting
- Inventory Management
- Quality Management
- Client Servicing
- Waste Management
- Food Costing & Management
- Liaison & Coordination
- People Management
- Scope control
- Team development
- Client relationships
- Staff training
- Recruiting and hiring
- Customer retention
- Sales support
- Report generation
- Project facilitation
- Cross-functional coordination
- Customer service
- Problem-solving abilities
Languages
English
Arabic
Hindi
Bangla
Urdu
Personal Information
- Passport Number: EH0538286
- Religion: Muslim
- ID Type: Passport
- ID Number: EH0538286
- Date of Birth: 1979-05-08
- Nationality: Bangladeshi
- Driving License: BD25 20031666198
- Marital Status: Married
- Mobile :+966508805812
Number Of Dependents
5
Driving License Number
BD25 20031666198
Timeline
Project Manager, Client Services
Support Service Catering
06.2022 - 12.2023
Project Manager
United Catering Company, Halliburton Main camp
08.2020 - 08.2022
Facilities Management Course - Facilities Management Course
Oxford Home Study Center
2018.01 - 2018.03
Catering Manager
Arab Drilling Company (ADC)
08.2017 - 08.2019
Catering Manager
Al Khafji joint operation (KJO)
02.2011 - 12.2016
F&B Assistant Manager
Shangri-La Hotel
01.2011 - 03.2014
Project Manager
Dariya Catering Company, Kuwait Oil Company (KOC)
12.2008 - 12.2010
Project Management - Project Management
Oxford Home Study Center
2007.01 - 2007.03
Arabic & western chef
Crown king plaza Changi Airport
12.2006 - 12.2011
Hotel Management - Food & Beverage
Open University Dhaka Bangladesh
2004.01 - 2006.12
Electrical Engineering - Electrical Engineering
Vocational Training Institution
1998.01 - 2000.11
Higher Secondary School Certificate - undefined
Bangladesh Parjatan Corporation Hotel management Diploma - undefined
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