Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

KEEGAN GRANT

Mount Barker

Summary

Motivated and results-driven Store Manager with extensive experience in team leadership, inventory management, and customer service excellence within the retail industry. Proven ability to manage high-performing teams of up to 15 direct members, while prioritising well-being, and fostering professional growth to cultivate positive work environments. Skilled in operational efficiency, policy implementation, and maintaining high sales metrics. Adept at driving customer satisfaction, optimizing inventory processes, and ensuring compliance with legal obligations.

Currently pursuing a Bachelor of Engineering (Honours) in Chemical Engineering, bringing strong problem-solving and critical-thinking skills to dynamic work environments.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Store Manager

Coles Liquor
01.2022 - Current
  • Managed a large team of up to 15 direct reports.
  • Performed regular performance reviews.
  • Regularly tasked with developing the emerging team within the business into leadership positions.
  • Responsible for recruiting and on-boarding new team members.
  • Prioritised well-being to ensure a positive work environment for all.
  • Tasked with ordering and maintaining accurate inventory levels to ensure customer needs were met.
  • Reduced loss by ensuring stock rotation policies were maintained by team members.
  • Accurately processed invoices within a timely manner to ensure business obligations were met.
  • Developed in-store processes to ensure received stock was properly accounted for.
  • Regularly reviewed customer service standards within the store to ensure that it was of a high standard.
  • Built strong relationships with suppliers to gain product insights and create opportunities for in-store events such as team tastings, customer tastings and early access to new products.
  • Worked alongside business development managers to ensure corporate client needs were met.
  • Tasked with managing high volume stores to ensure operational efficiency and maintain high sales metrics.
  • Assisted the business to implement their new Enterprise Agreement which included: facilitating face-to-face training on updated processes and policies, ensuring strict adherence to legal obligations.

Team Member

Coles Liquor
01.2020 - 01.2022
  • Managed time effectively to complete tasks within deadlines.
  • Processed customer transactions and maintained accurate cash drawer throughout shift.
  • Completed assigned tasks under minimal supervision and to desired standard.
  • Offered flexible working schedule and hours to support fluctuations in operational demand.
  • Addressed customer complaints promptly and worked toward satisfactory solutions.
  • Communicated effectively with team members to resolve conflicts.
  • Supported fellow team members with required tasks and activities.
  • Stocked shelves and ensured inventory levels were adequate.
  • Worked hard to quickly learn required tasks to maximize performance.
  • Demonstrated professionalism through punctuality and appropriate attire.
  • Followed established health and safety standards to reduce risk.

Team Member

Mcdonalds
01.2017 - 01.2020
  • Adhered to safety and sanitation requirements regarding food handling, storage and preparation.
  • Operated kitchen equipment safely to comply with OH&S requirements.
  • Stored food in designated containers and rotated inventory to maximize freshness.
  • Prepared food for customers and maintained a high standard of food safety.

Education

Bachelor of Engineering (Honours) - Chemical

University of Adelaide
01.2027

VCE - undefined

Assumption College Kilmore
01.2019

Skills

  • Leadership
  • Communication
  • Problem Solving
  • Critical Thinking
  • Customer service
  • Team leadership

Accomplishments

  • Ranked within the top 8 Store Managers in QLD out of more than 100 in FY24.
  • Collaborated with a team of 10+ in the development of Project Hydra, which was our National Liquorland transformation pilot in SA.

Certification

  • LF - Forklift License
  • Australian Drivers License
  • RSA

Timeline

Store Manager

Coles Liquor
01.2022 - Current

Team Member

Coles Liquor
01.2020 - 01.2022

Team Member

Mcdonalds
01.2017 - 01.2020

VCE - undefined

Assumption College Kilmore

Bachelor of Engineering (Honours) - Chemical

University of Adelaide

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