Summary
Overview
Work history
Education
Skills
Languages
Timeline

kenda ahmed

Riyadh,Saudi Arabia

Summary

Outgoing and friendly, Delivering excellent customer service and administration. Excels in calendar management and scheduling, data entry and database administration. Focused and dependable with outstanding client communication.

An enthusiastic, self-motivated, reliable, responsible and hard working person

Energetic and helpful student seeking flexible hostess role. Communicative team player with excellent multitasking abilities. Prepared to learn, develop new skills and support team to increase customer satisfaction.

Overview

2
2
years of professional experience

Work history

Cashier/Hostess

Zoe - The zone
Riyadh
10.2020 - 02.2021
  • Managed team performance, celebrating successes and identifying areas to improve.
  • Generated and achieved regional revenue goals, exceeding targets within company growth strategies.
  • Supervised budgets and timelines, ensuring progress met project scope targets.
  • Directed staffing requirements, managed priorities and coordinated workflows to uphold productivity objectives.
  • Processed reservations and take-away orders by phone, answered customer questions and provided accurate waiting times.
  • Resolved guest and employee complaints, maintaining customer satisfaction and workforce effectiveness.
  • Answered phone calls and scheduled reservations for guests.

Hostess

Winter Wonderland
Riyadh
10.2019 - 12.2019
  • Offered exemplary service to new and existing clients..
  • Monitored event activities to verify constant compliance with health and safety policies and legislation.
  • Created a welcoming atmosphere by greeting, assisting and directing attendees to relevant area of venue.

Cashier

Rosemary
Riyadh
01.2019 - 04.2019
  • Greeted customers entering store and responded promptly to customer needs.
  • Resolved customer complaints and answered queries about store products.
  • Completed opening and closing procedures each day.
  • Warmly greeting customers upon arrival to create welcoming atmosphere.
  • Checked in with customers during meals to check orders were received correctly and met guests' expectations

Education

Arab open university, Riyadh, Riyadh Region
06.2022 -

Skills

  • Hospitality service
  • Customer service
  • Menu memorisation
  • Microsoft Excel
  • Flexibility
  • Fast typing speed
  • Multitasking and prioritisation
  • Personable and outgoing
  • Communication skills

Languages

English
Intermediate

Timeline

Arab open university - ,
06.2022 -
Cashier/Hostess - Zoe - The zone
10.2020 - 02.2021
Hostess - Winter Wonderland
10.2019 - 12.2019
Cashier - Rosemary
01.2019 - 04.2019

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kenda ahmed