KENZA CHATER
Riyadh,Saudi Arabia
Summary
Executive Office Manager operating at C-level, with a strong track record of optimizing operations and managing high-demand executive environments. Successfully implemented streamlined protocols, reducing appointment overlaps by 40% and processing delays by up to 50%. Expert in managing complex calendars, international travel, and confidential operations, ensuring precision, efficiency, and operational control. Leveraged ERP systems (Oracle, SAP) to enhance workflow automation and improve overall operational performance. Known for driving
structure, maintaining control, and delivering results through proactive execution and strong coordination.
Overview
10
10
years of professional experience
1
1
Certification
Work History
CFO/COO OFFICE MANAGER
Humain
Riyadh, Saudi Arabia
09.2025 - 09.2025
- Managed all scheduling and meetings for CFO and COO, ensuring 100% confidentiality and eliminating scheduling conflicts across daily operations.
- Introduced a streamlined visitor and meeting coordination protocol, reducing appointment overlaps by 40% and improving internal communication flows.
CEO OFFICE MANAGER
Al Madinah Heritage Company - Milaf Global Food
Riyadh, Saudi Arabia
12.2024 - 08.2025
- Revamped executive filing and documentation systems, reducing data retrieval time by 40% and increasing accuracy in decision-making support.
- Established a controlled correspondence flow by organizing incoming and outgoing documentation, reducing response delays and improving communication efficiency across stakeholders.
- Standardized executive office procedures following in-depth operational analysis, reducing processing time by 25% and aligning workflows with best practices.
- Orchestrated executive trips and strategic meetings, achieving 100% itinerary accuracy and zero scheduling conflicts.
- Supervised procurement of supplies and decorations, ensuring 100% availability while reducing office-related expenses by 15%.
GCMO OFFICE MANAGER
ROSHN Real Estate
Riyadh, Saudi Arabia
02.2024 - 12.2024
- Managed daily executive meetings with a 98% on-time rate, eliminating scheduling errors through proactive calendar planning.
- Developed and managed structured meeting materials, including agendas, briefing documents, and post-meeting summaries, improving follow-up efficiency and alignment.
- Led high-level meeting documentation and implemented an action tracking system, ensuring 100% follow-through within 7 days of each meeting.
- Utilized ERP systems (Oracle and SAP) to automate workflows, reducing processing delays by 40%.
- Delivered structured ERP briefings to senior leaders, accelerating decision-making and reducing backlog by 50%.
- Led the end to end coordination of a private executive event for the GCMO, ensuring flawless execution of all deliverables while identifying cost saving opportunities that reduced expenses by 25,000 SAR.
CEO OFFICE SENIOR SPECIALIST
KAFD Development Management Company
Riyadh, Saudi Arabia
12.2021 - 02.2024
- Directed daily executive office operations with full protocol and VVIP readiness, ensuring 100% preparedness for government and investor visits.
- Managed front-desk visitor registration for over 300 guests annually, facilitating seamless access with zero security breaches.
- Coordinated over 70 international and local CEO trips with flawless execution, enabling full participation in all strategic events.
- Handled confidential personal logistics for the CEO, including appointments, travel, meals, laundry, and driver services, with zero service interruptions.
- Managed incoming and outgoing correspondence, implementing structured registration and referencing processes that improved document traceability and retrieval efficiency.
- Drafted and reviewed official communications, including executive correspondence and formal letters, ensuring accuracy, consistency, and alignment with organizational standards.
- Spearheaded stakeholder engagement activities that informed executive communications and improved cross departmental collaboration.
- Administered confidential document handling processes, achieving zero breaches and full compliance with data privacy protocols.
- Streamlined contract and document workflows, reducing approval turnaround time by 35%.
- Completed 100% of performance cycle follow-ups within 3 days, representing a 75% improvement from the previous cycle.
- Recruited and mentored 11 new staff members, reducing onboarding time by 30% and enhancing team productivity.
CFO EXECUTIVE ASSISTANT
Initial Saudi Group
Jeddah, Saudi Arabia
01.2021 - 06.2021
- Managed all scheduling and meetings for CFO and COO, ensuring 100% confidentiality and eliminating scheduling conflicts across daily operations.
- Introduced a streamlined visitor and meeting coordination protocol, reducing appointment overlaps by 40% and improving internal communication flows.
CEO EXECUTIVE ASSISTANT
Islamic Corporation for the Development of the Private Sector
Jeddah, Saudi Arabia
01.2019 - 01.2021
- Coordinated scheduling, correspondence, Board meetings and resource allocation for executive office activities
- Coordinated communication, managing CEO’s mail to reduce response time for inquiries and improve overall office efficiency
- Served as representative for CEO Office at Annual Meeting in Morocco and facilitated high-volume meetings
- Leveraged language skills in Arabic, English, and French to engage with clients and stakeholders in a global
DEPARTMENT COORDINATOR
Islamic Corporation for the Development of the Private Sector
Jeddah, Saudi Arabia
09.2015 - 01.2019
- Authored over 100 SDG-aligned impact evaluation reports that directly influenced investment committee decisions.
- Analyzed market trends and developed strategic briefings that supported data-driven planning across departments.
- Monitored departmental KPIs and project delivery schedules, improving on-time completion rates and reporting accuracy.
- Coordinated international travel and facilitated ERP approvals, reducing administrative processing time by 25%.
- Translated and prepared official documents in Arabic, English, and French, improving cross-regional communication accuracy.
Education
MBA - Human Resources Management
University of Leicester
Leicester , United KingdomBachelor of Science - Banking and Finance
Dar Al Hekma University
Jeddah, Saudi ArabiaSkills
- Executive Office Management
- Workflow Optimization & Process Improvement
- Travel & Itinerary Coordination
- Complex Calendar Management
- Policy & Procedures Development
- Executive Meeting Management & Documentation
- Action Tracking and follow-up
- Executive Communication & Correspondence Management
- Executive Reporting
- Professional Business Communication & Correspondence
- Decision Support & Analysis
- Team Leadership & Onboarding
Certification
- Executive Assistant Masterclass – BMC, Dubai | 2019-05
- Certified Executive / PA Masterclass – Meirc, Dubai | 2022-09
- Project Management Skills – Meirc, Dubai | 2023-05
Timeline
CFO/COO OFFICE MANAGER
Humain
09.2025 - 09.2025
CEO OFFICE MANAGER
Al Madinah Heritage Company - Milaf Global Food
12.2024 - 08.2025
GCMO OFFICE MANAGER
ROSHN Real Estate
02.2024 - 12.2024
CEO OFFICE SENIOR SPECIALIST
KAFD Development Management Company
12.2021 - 02.2024
CFO EXECUTIVE ASSISTANT
Initial Saudi Group
01.2021 - 06.2021
CEO EXECUTIVE ASSISTANT
Islamic Corporation for the Development of the Private Sector
01.2019 - 01.2021
DEPARTMENT COORDINATOR
Islamic Corporation for the Development of the Private Sector
09.2015 - 01.2019
MBA - Human Resources Management
University of Leicester
Bachelor of Science - Banking and Finance
Dar Al Hekma University