Khadijah E Alabdli

in this position, my role is to install new patches and updates.
Troubleshoot and diagnose systems to identify and resolve hardware and software issues.
Maintained inventory records of hardware and software assets, aiding in resource management.

Responded to user queries and issues with timely technical support.
Executed daily system backups, safeguarding critical data and ensuring disaster recovery readiness.

Persuasive Speaking Skills
Self-Control
Problem solving skills
Taking Responsibility
Ability to use positive language

Assisted with set up of ID card and access permissions following site security practices.
Provided clerical support to company employees, including copying, faxing and file management.
Maintained accurate and up-to-date records for smooth

in this position, I have the ability to provide quality care for ultimate customer satisfaction, and a Proven ability to establish and maintain excellent communication and relationships with clients, identify customer needs, and deliver effective solutions to all problems to achieve the organization's goals.

Handled customer complaints, providing appropriate solutions to guarantee positive outcomes.