Khairy Madhoon
Jeddah
Summary
Experienced with identifying and capitalizing on market opportunities to drive business growth. Utilizes strategic planning and negotiation skills to build and sustain profitable partnerships. Track record of leading cross-functional teams and delivering impactful business development strategies.
Overview
26
26
years of professional experience
3
3
Certifications
2
2
Languages
Work History
Director of Business Development
Accurate Quality Trading Co.
02.2026 - Current
- Lead the end-to-end business development function, driving revenue growth, market expansion, and strategic partnerships across key sectors.
- Spearhead the identification and conversion of high-value opportunities while strengthening long-term relationships with suppliers, customers, and internal stakeholders.
- Define and execute comprehensive business development strategies aligned with corporate growth objectives and revenue targets.
- Drive pipeline generation through market intelligence, opportunity mapping, and targeted client acquisition initiatives.
- Establish and expand strategic partnerships with suppliers and key accounts to enhance market positioning and commercial performance.
- Lead sales and commercial activities, including negotiations, contract structuring, and deal closure for high-impact opportunities.
- Oversee brand positioning and corporate image in the market, ensuring consistency across all marketing, PR, and digital channels.
- Collaborate cross-functionally to align business development initiatives with operations, supply chain, and customer delivery capabilities.
- Mentor and develop the business development team, enhancing capability, performance, and commercial acumen.
- Identify emerging market trends and competitive dynamics to inform strategic decision-making and growth initiatives.
Sales Director
Forward Robotics
06.2024 - 11.2025
- Develop and execute the sales strategy for Forward Robotics, ensuring alignment with overall company goals and market needs.
- Lead and manage a team of 15+ sales professionals, focusing on performance improvement, target achievement, and team development.
- Identify and analyze key market trends, opportunities, and risks to refine sales strategies and expand the company’s market footprint.
- Collaborate closely with marketing and product teams to create tailored go-to-market strategies for new and existing products.
- Foster relationships with key clients and stakeholders to ensure long-term customer loyalty and satisfaction.
- Represent the company at industry events, trade shows, exhibitions, and customer meetings to increase brand visibility and strengthen market positioning.
- Directed a comprehensive sales strategy that resulted in 20% revenue growth by identifying lucrative market segments and capitalizing on emerging opportunities.
- Led a direct sales team to surpass sales targets by 15%, significantly contributing to overall business performance.
- Mentored and coached over 10 sales professionals, improving their performance, skills, and retention rates, while fostering a high-performance culture.
- Developed and launched targeted go-to-market strategies, improving customer experience and increasing client retention by 10%.
- Increased brand exposure by representing Forward Robotics at industry events, boosting the customer base by 12%.
- Implemented feedback mechanisms with product teams, resulting in enhanced product offerings and a 25% improvement in customer satisfaction.
National Sales Manager
Tamer Group
01.2015 - 05.2024
- Design and implement national sales strategies that drive growth, market penetration, and revenue generation across Saudi Arabia.
- Manage a sales team of 20+ individuals, providing guidance and leadership to achieve both individual and team targets.
- Oversee sales training and development programs, ensuring continuous skills improvement and readiness to meet market demands.
- Directed national sales strategy, driving a 25% revenue increase within a year and expanding market share.
- Oversaw a training program that boosted team performance by 30%, with new hires reaching targets 20% faster.
- Cultivated client relationships, resulting in a 15% rise in repeat business and enhanced customer loyalty.
Medical Supply Chain Manager
Tamer Group
01.2012 - 12.2014
- Oversee the entire supply chain process for medical products, including inventory management, procurement, and vendor relations.
- Develop and implement strategies to streamline operations, reduce costs, and enhance the efficiency of the supply chain.
- Negotiate contracts with vendors to secure favorable terms and maintain high standards of quality for all supplies.
- Manage the integration of new software systems and technologies to improve inventory control and data accuracy.
- Conduct regular training programs for cross-departmental teams, ensuring consistent best practices across the organization.
- Utilize data analytics to monitor supply chain performance and identify areas for improvement.
- Successfully revamped inventory control processes by integrating advanced software, reducing stock discrepancies by 25% and ensuring greater reliability in supply deliveries.
- Negotiated vendor contracts that resulted in 15% cost savings while maintaining product quality and supply standards.
- Led cross-functional training programs that enhanced operational efficiency by 20%, resulting in faster order fulfillment and improved team collaboration.
- Leveraged data analytics to identify inefficiencies in the supply chain, optimizing order fulfillment timelines by 20%.
Western Region Sales Manager
Tamer Group
01.2004 - 12.2011
- Maintained detailed records of sales performance, pricing, and KPIs to enable data-driven decision-making.
- Initiated targeted monthly programs aligned with customer roadmaps, enhancing collections and cash flow.
- Delivered hands-on coaching in advanced sales techniques, objection handling, and communication, driving performance improvements.
- Expanded market reach by onboarding new customers and establishing an additional business section in the Western region.
- Managed regional sales activities, contributing to a 22% increase in market share and consistently exceeding revenue targets.
- Expanded the customer base by onboarding new clients, resulting in an expanded business unit in the Western region and a significant boost in revenue.
Customer Service Coordinator
Tamer Group
01.2000 - 12.2003
- Manage the day-to-day customer service operations, ensuring a seamless experience for clients and quick resolution of issues.
- Develop and maintain customer service procedures and policies that enhance overall customer satisfaction and streamline processes.
- Train and mentor new hires, ensuring they are equipped to meet the organization’s customer service standards.
- Optimized customer response times by 96%, resulting in significantly improved customer satisfaction and loyalty.
- Implemented a modernized ticketing system that reduced inquiry resolution times by 99%, significantly improving team productivity and client interactions.
- Analyzed customer feedback and shared actionable insights with management, leading to product improvements and a 15% increase in repeat business.
Education
Master of Science - MS - Business Administration and Management
Stanford University Graduate School of Business
Bachelor of Pharmacy - undefined
Arab University College of Technology
Skills
Hard Skills
Strategic Sales Planning
Territory Management & Market Segmentation
Pipeline Forecasting & CRM Utilization
Contract Negotiation & Vendor Management
P&L Management & Budgeting
Digital Transformation & Process Automation
SOP Development & Operational Optimization
Data Analytics for Market & Customer Insights
Inventory & Supply Chain Management
Go-to-Market Strategy Design
Training Program Development & Implementation
Certification
ISO 19011:2018 Auditing Management Systems | QA International Certification
AREAS OF EXPERTISE
- Revenue Growth Strategy
- Sales & Commercial Leadership
- Cross-functional Team Management
- Customer Service Excellence
- Contract Negotiation & Vendor Management
- Operational Cost Optimization
- Digital Transformation & Process Automation
- Pipeline Forecasting & Market Analysis
- Strategic Planning & Business Development
- Product-Market Fit Analysis
- SOP Design & Process Enhancement
Timeline
Director of Business Development
Accurate Quality Trading Co.
02.2026 - Current
Sales Director
Forward Robotics
06.2024 - 11.2025
National Sales Manager
Tamer Group
01.2015 - 05.2024
Medical Supply Chain Manager
Tamer Group
01.2012 - 12.2014
Western Region Sales Manager
Tamer Group
01.2004 - 12.2011
Customer Service Coordinator
Tamer Group
01.2000 - 12.2003
Bachelor of Pharmacy - undefined
Arab University College of Technology
Master of Science - MS - Business Administration and Management
Stanford University Graduate School of Business