Khala Streater
Adelaide
Summary
Results-driven Store Manager with expertise in customer service, team leadership, and inventory management. Proven ability to enhance operational efficiency and elevate customer satisfaction through effective training and strategic planning.
Overview
3
3
years of professional experience
Work History
Store Manager
Midas
Port Adelaide
11.2022 - 11.2025
- Managed daily store operations and ensured compliance with company policies.
- Supervised and trained staff to enhance customer service skills.
- Handled inventory management and maintained stock levels effectively.
- Handling and managing all associated customers and bookings.
- Resolved customer complaints and ensured satisfactory service resolutions.
- Monitored financial transactions and managed cash handling procedures accurately.
- Recruited, trained and supervised new employees.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Resolved customer complaints in a timely manner.
- Prepared monthly reports on sales figures, expenses, profits.
- Monitored inventory levels and placed orders to restock shelves.
- Established customer service standards and monitored staff compliance.
- Maintained accurate records of employee performance reviews.
- Strengthened work flow productivity by hiring, managing and developing top talent.
- Performed regular price checks to ensure competitive pricing.
- Developed strategies to maximize sales and profitability.
- Reviewed customer feedback to make operational improvements and promote satisfaction.
- Updated POS system with new products and promotional offers.
- Built relationships with key customers and stakeholders to grow business networks and locate new opportunities.
- Developed relationships with suppliers to negotiate better prices.
- Delegated work to staff, setting priorities and goals.
Education
Some College (No Degree) -
Parafield Gardens High School
Adelaide, SASkills
- Inventory management
- Staff training
- Customer service
- Financial reporting
- Conflict resolution
- Effective communication
- Team leadership
- Problem solving
- Strategic planning
- Store operations oversight
- Leading staff meetings
- Performance reviews
- Employee engagement
- Program administration
- Relationship building and management
- POS systems
- Friendly and positive
- Staff management
- Supply ordering
Timeline
Store Manager
Midas
11.2022 - 11.2025
Some College (No Degree) -
Parafield Gardens High School