Khaled Ahmed El Sayyad
Riyadh
Summary
Experienced Facilities Manager with a proven track record of optimizing facility operations, ensuring safety compliance, and managing maintenance teams. Adept at developing and implementing cost-effective solutions to enhance facility performance and sustainability. Committed to creating efficient, safe, and comfortable environments for all occupants. Seeking to utilize my skills in project management, vendor coordination, and resource optimization to drive operational excellence and support organizational success
Overview
11
11
years of professional experience
Work History
Regional Facilities Operation and Maintenance Manager
DWAM Al-Raeda for Operation and Maintenance
Jeddah, Saudi Arabia
02.2025 - Current
- Lead, plan, and manage daily operation and maintenance activities across 18 residential buildings (valued at SAR 250 Million) and 311 apartments, ensuring safety, comfort, and reliability of facilities.
- Supervise and develop a multi-disciplinary team that consists of 55 staff members (assistant manager, supervisors, technicians, janitors, and gardeners) to achieve high service delivery standards.
- Implement preventive and corrective maintenance programs for MEP systems, HVAC, plumbing, firefighting, and electrical networks to reduce downtime and extend asset lifecycle.
- Oversee facility services including housekeeping, landscaping, waste management, pest control, and security coordination to maintain a clean and safe living environment.
- Manage service requests and complaints from tenants/residents, ensuring timely resolution and high customer satisfaction.
- Monitor facility performance using KPIs, SLAs, and regular inspections, with reporting to senior management on operational efficiency and improvements.
- Plan and control annual O&M budgets, track expenses, and optimize resource allocation to ensure cost-effectiveness.
- Coordinate with contractors, vendors, and service providers for outsourced works, contracts, and compliance with health & safety standards.
- Drive continuous improvement by adopting smart facility management practices, energy-saving initiatives, and digital reporting tools.
- Ensure compliance with local regulations, building codes, and safety standards for all facilities operations.
- Support capital improvement projects, refurbishment works, and handover of new units/buildings with technical and operational readiness.
Facilities Manager
PDM ARABIA
Riyadh, Saudi Arabia
05.2023 - 02.2024
- Manage and supervise the successful in-house delivery of all hard and soft FM services.
- Ensure delivery high quality, prompt, and courteous Facilities Management services in support of customers’ business needs in a safe working environment.
- Coordination of asset handover, testing/commissioning, and preparation for FM steady state.
- Coordinate and deliver training, management, and guidance to FM staff in accordance with SLA’s/KPI’s.
- Support the implementation of Environmental Health and Safety (EHS) related activities and programs.
- Assist in the management of daily information on CAFM database.
- Successful completion of CAFM generated FM scheduled activities.
- Prompt and courteous response to customer requests.
- Conduct regular service and systems audits.
- Provide support and implementation of site standard operating procedures (SOPs).
- Generate, collate and submission of monthly reports.
- Conduct and review plant operation, emergency plan and contingency plan.
- Review work request, approval and issuing work order, ensure work on time schedule.
- Training and development of staff.
- Enforces and adopts safety measures among all of subordinates.
- Assist in planning, coordinating, and controlling all operational activities in accordance with prearranged operating plan and programs.
- Provide regular feedback and reporting to FM Cluster Director regarding status of strategy for developments, update business plans and coordination incorporating site wide infrastructure.
- Maintain and ensure the continuous implementation of a preventive maintenance program including the planning, coordination of major scheduled maintenance outages and contacting service providers and contractors.
- Manage utilities to minimize cost of consumptions.
- Lead and mentor a team of professionals to achieve operational excellence.
Facility Manager
CBRE Global Workplace Solutions
11.2022 - 04.2023
- Maintain and ensure the continuous implementation of a preventive maintenance program including the planning, coordination of major scheduled maintenance outages and contacting service providers and contractors.
- Manage soft and hard services by ensuring that the facility and all technical areas are regularly maintained to provide a safe, clean, and functional environment.
- Follow HSE policies and standards all the time.
- Improve the standards and working methods, and reduce costs by having an active role in all external supplier routines.
- Respond and attend to client repair requests.
- Oversee the installation, repair, including machines, electro-mechanical systems, buildings, and other structures.
- Ensure proper management of facility management (FM) team to put systems and maintenance works under control and in appropriate order.
- Manage utilities to minimize cost of consumptions.
- Controlling work performance and monitoring work quality and taking corrective action to solve any problem rapidly.
Maintenance Project Manager
Madarat Al-Wasat
Riyadh, Saudi Arabia
01.2020 - 09.2022
- Manage and execute maintenance responsibilities generally of buildings, mechanical and electrical systems, performing and overseeing maintenance efforts across the facility to ensure efficient functioning and operation of plants, building systems, water utilities, HVAC & heating systems, all facility assets and any other related equipment which contributes to the safe and effective operation of the facility equipment.
- Performing routine maintenance and ensuring smooth functioning of HVAC systems, chillers, cooling towers, boiler station, generator, swimming pools, electric panels, transformers, fire alarm and fighting systems, pumps room, sewage and water treatment plant, kitchen, and laundry equipment.
- Maintain and ensure the continuous implementation of a preventive maintenance program including the planning, coordination of major scheduled maintenance outages and contacting service providers and contractors.
- Controlling work performance and monitoring work quality and taking corrective action to solve any problem rapidly.
- Oversee the installation, repair and upkeep of an employer's property, including machines, electro mechanic systems, buildings and other structures.
- Maintains building, corridors, walkways, landscape, and facilities by performing painting, plumbing, electrical wiring, masonry works and other related maintenance activities.
- Lead outage maintenance projects, write and reviewed maintenance procedures, initiated improvements to plant equipment and helped with troubleshooting and repair strategies.
- Manage a team consists of 64 staff to achieve all department goals, organize daily routine services, repairs and maintenance, ensure sufficient on-hand materials and spare parts are available for operation at engineering store.
- Ensure fire, life and safety systems are operational and a perfect functional condition of all alarm systems and fire prevention as well as firefighting equipment.
- Manage soft and hard services by ensuring that the facility and all technical areas is regularly maintained to provide a safe, clean and functional environment.
- Improve the standards and working methods, reduce costs, etc. by having an active role in all external supplier routines.
- Plan and manage all maintenance activities related to civil work, cladding, signage, lighting systems and mechanical work.
- Survey all MEP systems and equipment also validation all system status and readings with original equipment/system parameters at operation and maintenance manuals.
- Follow and confirm to HSE policies and standards all the time.
- Arrange to fix and developing weak points on the MEP networks.
- Manage utilities to minimize cost of consumptions.
- Prepare check lists and forms to make sure that all major systems daily inspected and visited.
- Ensure proper management of facility management (FM) team to put systems and maintenance works under control and in appropriate order.
Shift Engineer
CORAL SEA Hotels and Resorts
Sharm El-Sheikh
01.2019 - 01.2020
- Respond and attend to guest repair requests.
- Communicate with guests/customers to resolve maintenance issues.
- Perform preventive maintenance on tools and equipment, including cleaning and lubrication.
- Visually inspect tools, equipment, or machines.
- Identify, locate, and operate all shut-off valves for equipment and shut-offs for buildings.
- Maintain maintenance inventory and requisition parts and supplies as needed.
- Assure each day's activities and problems that occur are communicated to the other shifts using approved communication programs and standards.
- Display proficiency in any one of the following categories, above average skills in two more of the following categories and basic skills in the remaining categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building management.
- Display solid knowledge and skill in the safe use of hand and power tools and other materials required to perform repair and maintenance tasks.
- Troubleshoot and perform basic repair on all types of equipment (e.g., pump and motor replacement), plumbing (e.g., plunge toilets and unclog drains), electrical equipment including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items.
- Display working knowledge of all engineering computer programs related to preventative maintenance, energy management, and other systems, including devices that interact with such programs.
- Perform mid-level troubleshooting of hotel Mechanical, Electrical, and Plumbing (MEP) systems.
- Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials.
- Perform other reasonable job duties as requested.
Workshop Engineer
BIFCO
05.2018 - 01.2019
- Company Overview: an authorized dealer of BRP
- Ascertains automotive problems and services by listening to customer's description of symptoms; clarifying description of problems; conducting inspections; taking test drives; checking vehicle maintenance records; examining service schedules.
- Develops estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles.
- Prepares job orders by describing symptoms, problems, and causes discovered, as well as repairs and services required; obtaining approval signatures; entering RO into service database system.
- Maintains customer rapport by explaining estimates and expected return of vehicle; obtaining customer's approval of estimates; obtaining and providing contact telephone numbers; answering questions and concerns; arranging towing and temporary transportation.
- Maintains automotive records by recording problems and corrective actions planned.
- Translating customers’ repair problems into standard repair terminology.
- Handling customer complaints.
- Ensures that repairs are carried out within promised delivery time & estimated cost.
- Orders and follows up parts orders with Parts Department.
- Returns those vehicles failing the quality control inspection to the technician who performed work.
- Provides the servicing technician with an accurate description of the reasons for returning the vehicle to them and assist/ guide him to solve the problem.
- Manage efficient workflow within the workshop.
- Responsible for quality of workshop service & efficiency.
- Ensures that proper maintenance is carried out on equipment.
- Inspects & test drives vehicle on which repairs are performed.
- An authorized dealer of BRP
Team Leader
Hyatt Regency Sharm El-Sheikh Resort
Sharm El-Sheikh
01.2018 - 05.2018
- Manage and execute maintenance responsibilities generally of buildings, mechanical and electrical systems, performing and overseeing maintenance efforts across the hotel to ensure efficient functioning and operation of plants, building systems, water utilities, HVAC & heating systems, all hotel assets and any other related equipment which contributes to the safe and effective operation of the facility equipment and following legionella protocol and hygiene for healthy and safety environment.
- Performing routine maintenance and ensuring smooth functioning of HVAC systems, chillers, cooling towers, boiler station, generator, swimming pools, electric panels, transformers, firefighting systems, pumps room, sewage and water treatment plant, kitchen, and laundry equipment.
- Maintain and ensure the continuous implementation of a preventive maintenance program including the planning, coordination of major scheduled maintenance outages and contacting service providers and contractors.
- Oversee the installation, repair and upkeep of an employer's property, including machines, electromechanical systems, buildings and other structures.
- Maintains hotel rooms, corridors, walkways, landscape, buildings and facilities by performing painting, plumbing, electrical wiring, masonry works and other related maintenance activities.
- Manage a team consists of technicians to achieve all department goals, organize daily routine services, repairs and maintenance, ensure sufficient on-hand materials and spare parts are available for operation at engineering store.
- Daily monitoring via BMS for plants, and checklists.
- Monitoring of energy consumption (water, electricity and fuel) to achieve saving plans and control consumptions a case of any deviations.
- Execute all facility repair and maintenance requests by other department, answered guest and management inquiries with courtesy and efficiency, ensure no tasks are hampered.
Workshop Engineer
BIFCO
07.2014 - 01.2018
- Company Overview: an authorized dealer of BRP
- Ascertains automotive problems and services by listening to customer's description of symptoms; clarifying description of problems; conducting inspections; taking test drives; checking vehicle maintenance records; examining service schedules.
- Develops estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles.
- Prepares job orders by describing symptoms, problems, and causes discovered, as well as repairs and services required; obtaining approval signatures; entering RO into service database system.
- Maintains customer rapport by explaining estimates and expected return of vehicle; obtaining customer's approval of estimates; obtaining and providing contact telephone numbers; answering questions and concerns; arranging towing and temporary transportation.
- Maintains automotive records by recording problems and corrective actions planned.
- Translating customers’ repair problems into standard repair terminology.
- Handling customer complaints.
- Ensures that repairs are carried out within promised delivery time & estimated cost.
- Orders and follows up parts orders with Parts Department.
- Returns those vehicles failing the quality control inspection to the technician who performed work.
- Provides the servicing technician with an accurate description of the reasons for returning the vehicle to them and assist/ guide him to solve the problem.
- Manage efficient workflow within the workshop.
- Responsible for quality of workshop service & efficiency.
- Ensures that proper maintenance is carried out on equipment.
- Inspects & test drives vehicle on which repairs are performed.
- An authorized dealer of BRP
Education
BSc - Mechanical Power Engineering
Higher Technological Institute
10th of Ramadan city, 6th of October branch05.2014
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El-Orman Secondary
Skills
- Integrated facility management IFM
- Soft and hard services
- Hospitality and janitorial services
- Building management system BMS
- Preventive maintenance PM
- Corrective maintenance CM
- Asset management
- Inventory management
- Business relationship management
- Operational management
- HVAC
- MEP
- Firefighting
- Fire alarm
- Security
- Health and safety HSE
- Planned preventive maintenance PPM reports
- Utility systems
- Power plants
- Project management
- Contract management
- Budgeting
- Monitoring KPI’s
- Leadership
- Problem solving
- ICDL
- Microsoft Office
- AutoCAD
- Solid Edge
Websites
References
Available upon request.
Timeline
Regional Facilities Operation and Maintenance Manager
DWAM Al-Raeda for Operation and Maintenance
02.2025 - Current
Facilities Manager
PDM ARABIA
05.2023 - 02.2024
Facility Manager
CBRE Global Workplace Solutions
11.2022 - 04.2023
Maintenance Project Manager
Madarat Al-Wasat
01.2020 - 09.2022
Shift Engineer
CORAL SEA Hotels and Resorts
01.2019 - 01.2020
Workshop Engineer
BIFCO
05.2018 - 01.2019
Team Leader
Hyatt Regency Sharm El-Sheikh Resort
01.2018 - 05.2018
Workshop Engineer
BIFCO
07.2014 - 01.2018
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El-Orman Secondary
BSc - Mechanical Power Engineering
Higher Technological Institute
Personal Qualities
- Enjoy taking up new challenges.
- Self-motivated, and decision maker.
- Willingness to learn and accept responsibility.
- Good communication skills.
- Capability to achieve the goals within deadlines.
- Ability to work in a team and handle work under high Pressure.
- Positive attitude, enthusiastic and honest.
Postgraduate Studies
- PMP, Project Management Institute PMI, 2023-03-01
- Project Management Professional Diploma, IBMI Berlin Germany, 2022-10-01, Very good, Excellent, Excellent, Very good
- Certified Mechanical Engineer, Saudi Council of Engineering SCE, 2020-06-01
- Industrial Control Diploma, Engineering Academy, 2014-08-01, Very good, Very good, Very good, Very good, Very good
Education
Higher Technological Institute, 10th of Ramadan city, 6th of October branch, Engineering, BSc in Mechanical Power Engineering, 2014-05-01, Good, CNC Plasma Cutting Machine, Very good, El-Orman Secondary
Core Proficiencies
- Integrated facility management IFM
- Soft and hard services
- Hospitality and janitorial services
- Building management system BMS
- Preventive maintenance PM and corrective maintenance CM
- Asset management and inventory management
- Business relationship management, and operational management
- HVAC, MEP, firefighting and fire alarm
- Security, health and safety HSE
- Planned preventive maintenance PPM reports
- Utility systems and power plants
- Project management, contract management, budgeting, and monitoring KPI’s
- Leadership and problem solving
Military Status
Completed, 2015-01-01, 2016-03-31
Personal Information
- Title: Facilities Manager
- Date of Birth: 1991-09-07
- Nationality: Egyptian
- Marital Status: Single
Hobbies and Interests
Human Development books., Soccer, Billiard, Ping-Pong, Meeting family, friends and mixing with others.