Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
AdministrativeAssistant

KHALED KARIM ALKUWAIKBI

Riyadh

Summary

Innovative and experienced individual with expertise in Telecom products from Vendor, Wholesale and Consumer prospective. Highly organized and detail-oriented International Roaming expert successfully manages telecom products and leads teams.

Overview

22
22
years of professional experience
8
8
years of post-secondary education

Work History

Director - International Roaming

Mobily, International Sales & Partners Management
01.2020 - Current
  • Managing the relationship with Mobily International partners to provide roaming services for retail units ( Consumer, business and MVNO)
  • In charge of enabling the telecom services for Mobily's customers outside Saudi Arabia to improve the revenue margin for retail units (Consumer segment, Business Segment and MVNOs)
  • At the same attract international telecom companies and hubs to utilize Mobily network to maximize revenue and improve revenue margin
  • Adapt new trends and solutions to sustain business growth (Hubs, Replicators, dual IMSI, M2M, A2P)
  • I have been always working with strong commercial results according to the Wholesales & Carrier Services targets and objectives
  • Execute overall business unit strategy in support and collaboration with Legal, Technology, Finance, Contracts, Regulatory Affairs, Consumer and Business Units to achieve annual targets
  • Analyze the current capabilities to develop and improve the operation for each product
  • Conduct gap analysis and prepare annual roadmap to implement initiatives and achieve pre-set goals
  • Develop annual plan in collaboration with consumer unit for outbound customers covering holidays, seasonality’s and destinations to enable retail bundles in attractive destinations
  • Increase Mobily’s share of inbound traffic to increase revenue and utilization.

Director of Governance and Mega

Mobily
12.2018 - 01.2020
  • Leading the Governance and Mega project team as part of the Marketing Transformation unit to develop and manage Consumer Marketing Unit commercial plan and different themes
  • Manage the company wide projects (Cross-functional projects) that require multiple units' involvement and act as Consumer Marketing SPOC
  • Develop the short term and long-term strategies and execution plans of the commercial transformation
  • Develop, and control the marketing general policy and processes and ensure the compliance
  • Develop and approve the commercial requirements in alignment with commercial stakeholders for all commercial Mega projects
  • Also, developing, updating and maintaining Consumer Unit wide Policy, Processes and Internal Procedures.

Mobily, Roaming Senior Manager

01.2005 - 12.2018
  • Leading the wholesale roaming commercial team (Negotiation, Data analysis and Settlement) to achieve wholesale targets of revenue, cost optimization and consumer roaming requirements
  • Tasks and responsibilities include planning, effective negotiation and results
  • Obtain new roaming agreements in line with company’s strategy, evaluation of global retail and wholesale pricing trends, negotiate of Inter-Operator Tariff discounts to achieve the annual cost and revenue targets
  • Manage and report on roaming performance and progress against defined KPI’s
  • Manage the relationship with international Telecom operators
  • Monitor and own the steering of outbound roaming traffic
  • Liaise closely with Finance Revenue and profitability team ensuring accuracy of the reporting management
  • Coordinate with the operational team to ensure the technical testing roadmap is aligned with business commercial needs
  • Formulate pricing recommendations to influence the Marketing team, ensuring alignment of the retail and wholesale strategies
  • Controlling the steering platform for outbound traffic to utilize IOT discount agreements allowances and partnership strategy.

Sales Engineer

Siemens AG
01.2004 - 01.2005
  • For fixed networks transmission equipment’s, projects related to transmission for fixed networks (Fixed Lines, DSL and Mobile) and member of the bid management team
  • Managing sales accounts of Telecom, MOI & MoDA.

SFHP, Administrator

01.2003 - 01.2004
  • Managing and Maintaining ID Badge System & Database
  • Security Access System & Database.

Technical Support

PrimeNet ISP
Riyadh
10.2000 - 09.2001
  • For Corporate Clients
  • ISP Services Customer care
  • SIP Servers Operations Maintenance and backup
  • International Links capacity managements
  • Training, Continuing Education and Systems Literacy:
  • Managerial and leadership Related Training
  • DIGITAL TRANSFORMATION by MIT Sloan School of Management
  • Digital Transformation - Enterprise (THRIVE) approach by GBN, Riyadh
  • CBAP Certified Business Analysis Professional Training by Leoron, Riyadh
  • Qiyadi Management Development Program by BBusiness, Riyadh
  • Advanced Effective Communication Skills by AzTech, Riyadh
  • HR for Non-HR
  • Internal Quality Auditors Training
  • Personal Development for Potential Managers
  • Project Management and Technical Related Training
  • Clarity Project Management by SMCI, Riyadh
  • MSP, Managing successful Programs by QRPI, Paris
  • PMP, Project Management Professional Training by DarArwaa, Riyadh
  • ITIL V3 2011 by SimpliLearn
  • Microsoft MSCE Track Courses by Microsoft, Riyadh
  • Understanding GSM by Etisalat Academy, Dubai
  • Telecom Platform by Ericson, Riyadh
  • GSM Core Network Statistics by Ericson, Riyadh
  • IP Multimedia Subsystems Informa, UK
  • Other professional and personal development trainings were attended and completed
  • International Roaming Related Training
  • Effective Roaming Business by Roamwise, Dubai
  • Roaming Strategy Training by Partner Clarity, Paris
  • Comfone Roaming Training by Comfone, Switzerland
  • GSM Roaming by Etisalat Academy, Dubai
  • GSM Fraud Training by Focus

Education

MBA - Business Adminstration

Alfaisal University
Riyadh, Saudi Arabia
02.2015 - 01.2017

BSc. - Information Technology & Computing

Arab Open University
Riyadh, Saudi Arabia
03.2004 - 01.2010

Diploma - Digital Transformation Platforms

MIT Business School
04.2019 - 07.2019

Skills

Strategic planning

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Affiliations

Email

Timeline

Director - International Roaming

Mobily, International Sales & Partners Management
01.2020 - Current

Diploma - Digital Transformation Platforms

MIT Business School
04.2019 - 07.2019

Director of Governance and Mega

Mobily
12.2018 - 01.2020

MBA - Business Adminstration

Alfaisal University
02.2015 - 01.2017

Mobily, Roaming Senior Manager

01.2005 - 12.2018

BSc. - Information Technology & Computing

Arab Open University
03.2004 - 01.2010

Sales Engineer

Siemens AG
01.2004 - 01.2005

SFHP, Administrator

01.2003 - 01.2004

Technical Support

PrimeNet ISP
10.2000 - 09.2001

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KHALED KARIM ALKUWAIKBI