Khaled ukhtar

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• Maintained effective Customer Relationship Management database by routinely updating sales information.
• I am working at United Motors Company as team leader.
• I started working there is a inbound agent for two months
• Handled customer complaints, providing appropriate solutions and recommending alternatives.
• Then I worked as a sales agent for a month to sale cars to the customers provide them with the finance , specs of the car and the prices.
• I do day reports , weekly reports and monthly reports
• Assisted customers with varying questions using product knowledge and service expertise.
• Analyzed and resolved complex resource management issues for optimized scheduling.
• I worked as team leader from August until now. Coached team members through new or difficult workflows.
• Trained staff to resolve complaints appropriately to maintain customer satisfaction.

• Offered friendly, efficient customer service and handled challenging situations with ease.
• Carried out day-to-day duties accurately and efficiently.
• Applied positive customer service approach to increase satisfaction levels.
• Managed on-site evaluations, internal audits and customer surveys.

• Tested and implemented computer technology for collecting healthcare information and statistical data.
• Responded to changing department needs, providing responsive, proactive administration support.

• Operated radiologic equipment to produce diagnostic images and films
• Minimized patients' exposure to radiation during x-ray imaging through application of shielding techniques and careful positioning of patients, equipment and restrictive devices
• Applied and positioned equipment to take images following set parameters
• Processed, labeled and organized diagnostic images to match with patient records
• Reviewed physicians' orders to determine medical imaging needs and operated radiologic equipment to capture, develop and produce diagnostic images
• Adhered closely to quality control standards in developing and labeling of diagnostic imaging materials
• Served as informational resource for patients and families by educating about imaging processes and addressing questions and concerns.