Khaled Alshareef

Coordinated shipments and worked to improve supply chain processes at a the company and also responsible for digitizing data for storage purposes.

• Manage overall import operations. Develop, implement and continuously enhance air freight forwarding operational procedures.
• Collaborate with sales functions to execute business plan targets.
• Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
• Optimized customer experience by delivering superior services and effectively troubleshooting issues.
• Collected, arranged, and input information into database system.
• Evaluated customer needs and feedback to drive product and service improvements.

• Built and maintained strong client relationships to drive business growth.
• Facilitated strategic meetings with key stakeholders to understand customer needs and develop action plans.
• Supported sales and reporting for large and medium-sized accounts.
• Negotiated and maintained cost-effective contract pricing structures with vendors to produce positive return on investment.
• Quoted prices, credit terms and other bid specifications.
• Developed thorough understanding of key client needs and requirements to prepare customized solutions.