Khaled Alshehri
Riyadh,Riyadh Region
Summary
I recent English graduate with a strong proficiency in Microsoft programs and team leadership skills. Recognized for excellent communication abilities and problem-solving skills. Eager to secure a job opportunity to kickstart my professional career.
Overview
4
4
years of post-secondary education
1
1
Certification
Work history
Call centre agent
Abah hospital
- Handled customer queries focused on first-call resolution.
- Handled high call volumes with accuracy and efficiency for optimum productivity.
- Built positive customer rapport through friendly, professional communication.
- Maintained call centre efficiencies, ensuring clear, effective communication with all departments.
Education
Bachelor's degree - English language
King Khaled University
Abha 03.2019 - 03.2023
Skills
- Communication skills
- Problem-solving
- Leadership
Languages
English
Advanced
Certification
I hold several certificates in various fields from the Doroob platform, including Design Thinking. I also have a certification in Human Resources and Digital Marketing, and I am proficient in Microsoft programs.
Timeline
Bachelor's degree - English language
King Khaled University
03.2019 - 03.2023
Call centre agent
Abah hospital
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