Khaled Gawish
Cheif Operation Officer
Dammam
Summary
Results oriented Operations Manager with proven track record of building and motivating high performance teams. Fosters a collaborative company culture, encouraging open communication and innovative contributions. Successfully led digital transformations, improved profit margins, & increased market share in dynamic & challenging environments.
Demonstrated Chief Operations Officer offering extensive knowledge in business development and strategic planning. Adept at analyzing data and performance metrics to obtain a complete business overview.
Overview
22
22
years of professional experience
2015
2015
years of post-secondary education
Work History
Chief Operations Officer
Kanoo Terminal Services LTD.
02.2024 - Current
- Provide executive leadership over national transportation and logistics operations, ensuring strategic alignment with corporate goals and customer commitments.
- Oversee fleet management and transportation planning to optimize asset utilization, reduce cost-per-kilometer, and ensure timely cargo delivery across all service corridors.
- Direct depot and logistics functions to enhance throughput capacity, minimize operational bottlenecks, and support scalable growth.
- Lead enterprise-wide safety, compliance, and performance initiatives across transportation and terminal operations.
- Integrate transportation KPIs with financial and operational reporting to drive margin improvement and data-driven decision-making.
- Strengthen interdepartmental coordination to ensure cohesive execution across transport, EMR, depot, and customer service teams.
- Align transportation operations with industry standards, regulatory frameworks, and evolving customer expectations to reinforce KTS’s position as a logistics leader.
General Manager Terminals
Almajdouie Logistics
09.2021 - 01.2024
- Led digital transformation journey turning all terminals into smart hubs.
- Improved P&L statement into positive figures.
- Succeeded to increase market share of shipping containers by 35%.
- Developed strategic goals, business plans, budgets, CAPEX & OPEX for division.
- Conducted intensive safety audits and investigated reported issues, accidents and near-misses.
- Monitored and updated stock levels and inventory databases.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Conducted research and gathered information from multiple sources to present clear results.
- Leveraged strategic networking to create new business opportunities.
Regional Operations Manager
Almajdouie Logistics
03.2019 - 08.2021
- Drove operational improvements which resulted in 15% cost savings and improved profit margins by 10%.
- Developed integrated SOP for Depots handling with regard to material & container handling.
- Developed relations with shipping lines resulted in improving value added services & securing long-term contracts resulted in increasing terminals revenue by 15%.
- Managed operations & QHSE team that succeeded in getting certified by Gulf SQAS & ISO 9001:2015, ISO14001:2015, ISO 45001:2018 certificates.
- Monitored and reviewed operational performance, aiding improved business strategy to maximize productivity.
- Reduced costs and improved operations by analyzing processes and customer feedback.
- Served as key corporate representative, liaising with various stakeholders in support of operational excellence.
- Strategically scheduled and managed 200+ staff members, maintaining high-performing business operations.
- Performed strategic process improvements and updated methodologies to enhance operations.
Terminal Manager
Almajdouie Logistics
12.2016 - 02.2019
- Formulating policy maintenance and procedures of undertaking.
- Promoted safety culture resulting in 2M safe man hours.
- Determined weight of goods and selected proper limits for passenger and crew safety.
- Optimized multimodal transport services to meet or exceed client requirements.
- Coordinated loading and unloading of vehicles with minimal delay at distribution points.
Logistics Manager
Savola Foods Egypt
02.2013 - 11.2016
- Startup of Logistics function.
- 3rd party system integration.
- Consistently met company and department objectives within budget and time constraints.
- Enforced established logistics standards to protect consignments from damage or theft.
- Collated logistics-related information for analysis and process improvement.
- Reviewed profit and loss statements and metrics to identify trends and opportunities.
- Collaborated with site managers in logging, communicating and escalating maintenance issues.
- Supervised fleet repair activities and validated operations after service.
Project Development Executive
Ship & Crew Egypt
01.2012 - 01.2013
- Ownership of SLA's with all external stakeholders.
- Market research analytics.
- Generated Key Performance Indicator reporting to drive better performance.
- Delivered exceptional customer service by proactively listening to concerns and answering questions.
- Managed on-site evaluations, internal audits, and customer surveys.
- Oversaw logistics and operations to deliver process optimizations and efficiencies.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Operations & Customer Service Executive
Egypt
01.2008 - 12.2011
- Developed and implemented daily operations plans such as delivery routes, employee assignments and promotional strategies.
- Of 76000 SQM general cargo yard.
- Utilized up to date standards of stevedoring and cargo handling.
- Represented company in tenders and business committees and job fairs and exhibitions.
- Succeeded in participating in being 1st ISO certified company at Alex Port.
- Reduced costs and improved operations by analyzing processes and customer feedback.
- Aided senior leadership by recommending corrective actions and improvements to company operations.
- Increased department profitability by reducing operations costs.
Operations Supervisor
Ship & Crew Egypt
12.2002 - 12.2007
- Managed stevedoring& Terminal operations of container RO_RO Lines including terminal activities.
- Responsible for monitoring and controlling cost of operations & making optimum use of resources keeping an eye on compliance with safety & quality standards.
Education
Certified International Supply Chain Manager - Customer Service Excellence training program
CIPS Egypt
Master of Science - Logistics & International Transport Management
Arab Academy For Science & Technology
Bachelor of Science - Accounting And Business Management
Tanta University
Skills
Agility
Budget Planning
Change Management
Oracle
Digital Automation
Exceptional interpersonal communication
Project Management
Analytical problem solving
Strategies and goals
Profit & Loss Control
Relationship building
Organizational leadership
Operational excellence
Profitability improvement
Operations management
Accomplishments
- Managing Operations and owning P&L account of a $50 Million projects.
- Ownership of digital transformation across all operations sites.
- Logistic function, planning, execution & Management - $80M turnover/ Business startup.
- Strong understanding of Plant-Depot-Port Operations in Saudi Market.
- Ownership/execution of technical/commercial beddings.
- Stevedoring/Transportation cost Optimization- 25% improvement.
Personal Information
Nationality: Egyptian
Timeline
Chief Operations Officer
Kanoo Terminal Services LTD.
02.2024 - Current
General Manager Terminals
Almajdouie Logistics
09.2021 - 01.2024
Regional Operations Manager
Almajdouie Logistics
03.2019 - 08.2021
Terminal Manager
Almajdouie Logistics
12.2016 - 02.2019
Logistics Manager
Savola Foods Egypt
02.2013 - 11.2016
Project Development Executive
Ship & Crew Egypt
01.2012 - 01.2013
Operations & Customer Service Executive
Egypt
01.2008 - 12.2011
Operations Supervisor
Ship & Crew Egypt
12.2002 - 12.2007
Master of Science - Logistics & International Transport Management
Arab Academy For Science & Technology
Bachelor of Science - Accounting And Business Management
Tanta University
Certified International Supply Chain Manager - Customer Service Excellence training program
CIPS Egypt