Summary
Overview
Work History
Education
Skills
Accomplishments
Personal Information
Timeline
Generic
Khaled Gawish

Khaled Gawish

Cheif Operation Officer
Dammam

Summary

Results oriented Operations Manager with proven track record of building and motivating high performance teams. Fosters a collaborative company culture, encouraging open communication and innovative contributions. Successfully led digital transformations, improved profit margins, & increased market share in dynamic & challenging environments.

Demonstrated Chief Operations Officer offering extensive knowledge in business development and strategic planning. Adept at analyzing data and performance metrics to obtain a complete business overview.

Overview

22
22
years of professional experience
2015
2015
years of post-secondary education

Work History

Chief Operations Officer

Kanoo Terminal Services LTD.
02.2024 - Current
  • Provide executive leadership over national transportation and logistics operations, ensuring strategic alignment with corporate goals and customer commitments.
  • Oversee fleet management and transportation planning to optimize asset utilization, reduce cost-per-kilometer, and ensure timely cargo delivery across all service corridors.
  • Direct depot and logistics functions to enhance throughput capacity, minimize operational bottlenecks, and support scalable growth.
  • Lead enterprise-wide safety, compliance, and performance initiatives across transportation and terminal operations.
  • Integrate transportation KPIs with financial and operational reporting to drive margin improvement and data-driven decision-making.
  • Strengthen interdepartmental coordination to ensure cohesive execution across transport, EMR, depot, and customer service teams.
  • Align transportation operations with industry standards, regulatory frameworks, and evolving customer expectations to reinforce KTS’s position as a logistics leader.

General Manager Terminals

Almajdouie Logistics
09.2021 - 01.2024
  • Led digital transformation journey turning all terminals into smart hubs.
  • Improved P&L statement into positive figures.
  • Succeeded to increase market share of shipping containers by 35%.
  • Developed strategic goals, business plans, budgets, CAPEX & OPEX for division.
  • Conducted intensive safety audits and investigated reported issues, accidents and near-misses.
  • Monitored and updated stock levels and inventory databases.
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
  • Conducted research and gathered information from multiple sources to present clear results.
  • Leveraged strategic networking to create new business opportunities.

Regional Operations Manager

Almajdouie Logistics
03.2019 - 08.2021
  • Drove operational improvements which resulted in 15% cost savings and improved profit margins by 10%.
  • Developed integrated SOP for Depots handling with regard to material & container handling.
  • Developed relations with shipping lines resulted in improving value added services & securing long-term contracts resulted in increasing terminals revenue by 15%.
  • Managed operations & QHSE team that succeeded in getting certified by Gulf SQAS & ISO 9001:2015, ISO14001:2015, ISO 45001:2018 certificates.
  • Monitored and reviewed operational performance, aiding improved business strategy to maximize productivity.
  • Reduced costs and improved operations by analyzing processes and customer feedback.
  • Served as key corporate representative, liaising with various stakeholders in support of operational excellence.
  • Strategically scheduled and managed 200+ staff members, maintaining high-performing business operations.
  • Performed strategic process improvements and updated methodologies to enhance operations.

Terminal Manager

Almajdouie Logistics
12.2016 - 02.2019
  • Formulating policy maintenance and procedures of undertaking.
  • Promoted safety culture resulting in 2M safe man hours.
  • Determined weight of goods and selected proper limits for passenger and crew safety.
  • Optimized multimodal transport services to meet or exceed client requirements.
  • Coordinated loading and unloading of vehicles with minimal delay at distribution points.

Logistics Manager

Savola Foods Egypt
02.2013 - 11.2016
  • Startup of Logistics function.
  • 3rd party system integration.
  • Consistently met company and department objectives within budget and time constraints.
  • Enforced established logistics standards to protect consignments from damage or theft.
  • Collated logistics-related information for analysis and process improvement.
  • Reviewed profit and loss statements and metrics to identify trends and opportunities.
  • Collaborated with site managers in logging, communicating and escalating maintenance issues.
  • Supervised fleet repair activities and validated operations after service.

Project Development Executive

Ship & Crew Egypt
01.2012 - 01.2013
  • Ownership of SLA's with all external stakeholders.
  • Market research analytics.
  • Generated Key Performance Indicator reporting to drive better performance.
  • Delivered exceptional customer service by proactively listening to concerns and answering questions.
  • Managed on-site evaluations, internal audits, and customer surveys.
  • Oversaw logistics and operations to deliver process optimizations and efficiencies.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Operations & Customer Service Executive

Egypt
01.2008 - 12.2011
  • Developed and implemented daily operations plans such as delivery routes, employee assignments and promotional strategies.
  • Of 76000 SQM general cargo yard.
  • Utilized up to date standards of stevedoring and cargo handling.
  • Represented company in tenders and business committees and job fairs and exhibitions.
  • Succeeded in participating in being 1st ISO certified company at Alex Port.
  • Reduced costs and improved operations by analyzing processes and customer feedback.
  • Aided senior leadership by recommending corrective actions and improvements to company operations.
  • Increased department profitability by reducing operations costs.

Operations Supervisor

Ship & Crew Egypt
12.2002 - 12.2007
  • Managed stevedoring& Terminal operations of container RO_RO Lines including terminal activities.
  • Responsible for monitoring and controlling cost of operations & making optimum use of resources keeping an eye on compliance with safety & quality standards.

Education

Certified International Supply Chain Manager - Customer Service Excellence training program

CIPS Egypt

Master of Science - Logistics & International Transport Management

Arab Academy For Science & Technology

Bachelor of Science - Accounting And Business Management

Tanta University

Skills

Agility

Accomplishments

  • Managing Operations and owning P&L account of a $50 Million projects.
  • Ownership of digital transformation across all operations sites.
  • Logistic function, planning, execution & Management - $80M turnover/ Business startup.
  • Strong understanding of Plant-Depot-Port Operations in Saudi Market.
  • Ownership/execution of technical/commercial beddings.
  • Stevedoring/Transportation cost Optimization- 25% improvement.

Personal Information

Nationality: Egyptian

Timeline

Chief Operations Officer

Kanoo Terminal Services LTD.
02.2024 - Current

General Manager Terminals

Almajdouie Logistics
09.2021 - 01.2024

Regional Operations Manager

Almajdouie Logistics
03.2019 - 08.2021

Terminal Manager

Almajdouie Logistics
12.2016 - 02.2019

Logistics Manager

Savola Foods Egypt
02.2013 - 11.2016

Project Development Executive

Ship & Crew Egypt
01.2012 - 01.2013

Operations & Customer Service Executive

Egypt
01.2008 - 12.2011

Operations Supervisor

Ship & Crew Egypt
12.2002 - 12.2007

Master of Science - Logistics & International Transport Management

Arab Academy For Science & Technology

Bachelor of Science - Accounting And Business Management

Tanta University

Certified International Supply Chain Manager - Customer Service Excellence training program

CIPS Egypt

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Khaled GawishCheif Operation Officer