Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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KHALED HAJJOUK

Riyadh

Summary

Motivated Aviation Management graduate with a strong foundation in airport and airline operations, eager to launch a career in the aviation industry. Passionate about gaining hands-on experience in ground handling and passenger services, demonstrating a commitment to excellence. Recognized for exceptional communication, problem-solving, and leadership abilities, with a proven capacity to adapt swiftly in dynamic environments. Bilingual in Arabic and English, with intermediate proficiency in Turkish, ready to contribute to safe, efficient, and customer-focused aviation operations.

Overview

5
5
years of professional experience
3
3
Languages

Work History

Volunteer Work

THA, Aramco Team Series
10.2024 - 11.2024
  • Ensured compliance with venue policies and regulations, maintaining a safe environment for al guests.
  • Conducted pre-event briefings with staff members to ensure smooth operations and adherence to service standards.
  • Streamlined reservation processes for increased efficiency, leading to improved customer satisfaction ratings.
  • Assisted in the development of customized event packages tailored to individual client preferences, resulting in higher bookings.

Host

THA , GAIN Summit
09.2024 - 09.2024
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Answered customer questions about hours, seating, and menu information.

Supervisor/Team Leader

G-Expo
12.2021 - 01.2022
  • Anime-Expo/Comic-con
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving ski ls to maintain team efficiency and organize workflows.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity

Usher/Host

Luca Land
08.2019 - 11.2019
  • Handled crowd control to maintain order.
  • Greeted customers with smile and provided friendly, knowledgeable service.
  • Provided exceptional guest service, answering questions about the venue and directing patrons to their seats.
  • Monitored events to identify potential problems and minimize disruptions.

Education

Bachelor - Aviation Management

Gelişim University
Istanbul,Turkey
01.2025

Skills

  • Time Management
  • Adaptability
  • Leadership
  • Multitasking
  • Teamwork
  • Effective Communication
  • Problem-Solving & Decision Making
  • Safety Awareness & Attention to Detail
  • Marketing
  • Web Design

Accomplishments

Entrepreneurship 07/2022 - 03/2024

Remote

Lawfy - Online Store

Designed and launched Lawfy, an e-commerce store utilizing a dropshipping model to products without inventory management. The project quickly gained traction, increasin engagement and sales.

  • Website Design: Created a clean, user-friendly platform, optimizing the shopping boosting conversions.
  • Dropshipping Strategy: Managed a scalable, cost-effective fulfillment model.
  • Problem Solving: Overcame challenges with functionality, payment gateways, an
  • Marketing & Growth: Executed SEO and social media campaigns, significantly customer acquisition.

Timeline

Volunteer Work

THA, Aramco Team Series
10.2024 - 11.2024

Host

THA , GAIN Summit
09.2024 - 09.2024

Supervisor/Team Leader

G-Expo
12.2021 - 01.2022

Usher/Host

Luca Land
08.2019 - 11.2019

Bachelor - Aviation Management

Gelişim University

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KHALED HAJJOUK