Khaled H Al-Maayah
Arar,Saudi Arabia
Summary
A seasoned professional with over 19 years of experience in Digital Transformation, IT Governance, and Project Management across various industries, including healthcare, finance, and consumer goods. Currently serving as the Digital Transformation and IT Governance Manager at Northern Border University, achieving an impressive 83% score in the Digital Transformation Measurement (Qiyas 11). Proven expertise in developing and implementing tailored digital strategies, driving organizational change, and enhancing operational efficiency through data analytics and IT governance frameworks like COBIT 2019.
Overview
19
19
years of professional experience
4
4
years of post-secondary education
3
3
Certification
Work History
Digital Transformation & IT Governance Consultant
Northern Borders University
Arar, Saudi Arabia
07.2022 - Current
- Achieved 83% score in Digital Transformation Measurement(Qiyas 11).
- Led implementation of innovative technologies for increased productivity.
- Evaluated current state of organization's digital capabilities and developed tailored digital transformation strategy that aligns with business objectives.
- Recommended improvements on business processes for optimised performance and profitability.
- Ensured compliance with regulatory standards by conducting thorough audits and reviews.
- Prepared policies for IT governance.
- Implement ISO 9001, ISO 22301, and ISO 20000
- Facilitated organisational change by promoting a digital-first culture, and helping employees adapt to new technologies and processes.
- Establish KPIs to measure success of digital initiatives, and provide ongoing analysis and reporting.
- Provide training and support to staff on new technologies and processes, to ensure successful adoption.
Digital Transformation Consultant
Batterjee Jumbo Ice Cream & Juice
Jeddah, Mecca Region
10.2017 - 04.2021
- Accelerated digital transformation by implementing innovative strategies and technological solutions.
- Led the implementation of Sales Force system.
- Ensured compliance with industry standards in all digital transformation endeavours thus avoiding regulatory penalties.
- Devised robust data management protocols to enhance data security, integrity, and accessibility.
- Spearheaded company-wide training on new technology adoption, resulting in increased staff competency in digital platforms.
- Implemented effective change management strategies during major system upgrades which reduced downtime and maintained employee morale.
IT manager
Gulf Impel
Khobar, Eastern Province
01.2013 - 01.2016
- Implemented comprehensive disaster recovery plan, resulting in minimal disruption during outages.
- Trained staff members in new technologies, enhancing overall technical proficiency.
- Managed IT resources to ensure optimal performance and reduce downtime.
- Enhanced system efficiency by implementing new software solutions.
- Developed strategic plans, leading to improved IT infrastructure.
- Liaised with third-party vendors for necessary hardware and software acquisitions, ensuring cost-effectiveness without compromising on quality or functionality.
- Recruited, trained and managed IT teams to continually meet service user needs.
Group IT Manager
Hemaia Group, Banking and Retail Technologies
Khobar, Eastern Province
05.2011 - 12.2012
- Implemented fully ERP in Hemaia Group of Companies
- Ensured secure data management with robust cybersecurity measures.
- Liaised with third-party vendors for necessary hardware and software acquisitions, ensuring cost-effectiveness without compromising on quality or functionality.
- Recruited, trained and managed IT teams to continually meet service user needs.
- Controlled department budgets by sourcing cost-effective solutions.
- Facilitated smooth communication between technical and non-technical departments, fostering mutual understanding of processes and requirements.
- Developed strategic plans, leading to improved IT infrastructure.
- Upgraded hardware and software regularly for optimised systems performance.
IT manager
Khafji National Hospital
Al Khafji, Eastern Province
04.2009 - 04.2011
- Managed IT resources to ensure optimal performance and reduce downtime.
- Developed strategic plans, leading to improved IT infrastructure.
- Managed software licensing agreements; ensured compliance with regulations.
- Recruited, trained and managed IT teams to continually meet service user needs.
- Negotiated cost-efficient prices with vendors for new systems and services.
- Implemented comprehensive disaster recovery plan, resulting in minimal disruption during outages.
- Ensured secure data management with robust cybersecurity measures.
Co-Project Manager
Khafji National Hospital
Al Khafji, Eastern Province
08.2007 - 03.2009
- Working closely with the primary project manager to establish project goals, objectives, and strategies.
- Providing support and guidance on project planning, scheduling, and resource allocation.
- Acting as backup for the primary project manager, ensuring continuity in case of absence or unforeseen circumstances.
Cross Functional ERP Consultant
Khafji National Hospital
Al Khafji, Eastern Province
08.2005 - 07.2007
- I had implemented all OASIS HMIS modules in our hospital.
- Enhanced operational efficiency with consistent monitoring and troubleshooting of the HMIS system.
- Collaborated closely with stakeholders to assess needs and develop tailored solutions within the HMIS platform.
- Conducted rigorous testing protocols, ensuring superior quality of all new features added to the HMIS platform.
- Conducted training sessions on how to use new software updates efficiently, resulting in improved staff proficiency.
- Monitored system performance using recognised and agreed criteria.
Education
Bachelor of Science - Computer Science
08.1994 - 01.1999
Skills
- Digital Transformation
- Analytical Skills
- Strategic planning
- Business analysis
- Risk assessment
- Process improvement
- Knowledge of agile methodologies
- Business development
- Cross-Functional team leadership
- Strong leadership skills
- Statistical analysis
Languages
Arabic
Native
English
Advanced
Certification
Project Management Professional(PMP) Certificate 05/11/2024
COBIT® 2019 Foundation Certificate 06/10/2023
Google Data Analytics Professional Certificate 01/04/2023
Timeline
Digital Transformation & IT Governance Consultant - Northern Borders University
07.2022 - Current
Digital Transformation Consultant - Batterjee Jumbo Ice Cream & Juice
10.2017 - 04.2021
IT manager - Gulf Impel
01.2013 - 01.2016
Group IT Manager - Hemaia Group, Banking and Retail Technologies
05.2011 - 12.2012
IT manager - Khafji National Hospital
04.2009 - 04.2011
Co-Project Manager - Khafji National Hospital
08.2007 - 03.2009
Cross Functional ERP Consultant - Khafji National Hospital
08.2005 - 07.2007
Mut'ah University - Bachelor of Science, Computer Science
08.1994 - 01.1999
Similar Profiles
Nizal Khalf Easa AlshammryNizal Khalf Easa Alshammry
Assistant Professor of Computer Science at Northern Borders UniversityAssistant Professor of Computer Science at Northern Borders University
Seham AlanaziSeham Alanazi
Assistant professor at King Saud UniversityAssistant professor at King Saud University
MAJED ALANAZIMAJED ALANAZI
COOP TRINING IN COMPUTER SCIENCE at Northern Borders Municipality - IT DepartmentCOOP TRINING IN COMPUTER SCIENCE at Northern Borders Municipality - IT Department