Football , Squash
KHALED MAHMOUD
Key Account Manager
Jeddah
Summary
Collaborative Key Account Manager with demonstrated success in relationship building, negotiating and developing new business within targeted and assigned accounts. Strong analytic, quantitative and technical aptitude with great attention to detail. Self-motivated, driven and adaptable with proven track record of exceeding goals.
Overview
15
15
years of professional experience
5
5
years of post-secondary education
3
3
Certifications
Work History
Key Account Manager
Tabuk Pharmaceuticals
Jeddah, Saudi Arabia (Remote)
07.2020 - Current
- Conducted regular account reviews with clients to assess performance, identify areas for improvement, and strategize future growth opportunities., Achieving deals 100%
- Built and maintained strong client relationships to drive business growth.
- Negotiated contract renewals with existing clients, securing long-term commitment and fostering ongoing collaboration.
- Proactively collaborates with Territory Team members to ensure alignment throughout the Territory and agrees on actions regarding specific accounts and key customers.
- Analyzed sales and customer data to identify trends and opportunities for increased profitability.
- Analyzed market trends, identifying opportunities for expanding product offerings within key accounts.
- Strengthened client relationships through regular communication and effective problem solving.
- Develops and implements territory Target and key account plans.
- Proactively identified potential issues within key accounts, taking corrective action to prevent loss of business or dissatisfaction.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Contributed to team objectives in fast-paced environment.
- Negotiated prices, terms of sales and service agreements.
Task Force Leader
Tabuk Pharmaceuticals
Jeddah, Saudi Arabia
01.2020 - 07.2020
- Cultivated a supportive work environment that encouraged constructive feedback from all team members; leveraged input for ongoing process improvements.
- Led cross-functional teams to achieve project objectives on time and within budget parameters.
- Trained newly hired Saudi medical reps and mentor plans to support area sales goals.
- Enhanced team efficiency by implementing streamlined communication protocols and task delegation strategies.
Senior Medical Representative
Tabuk Pharmaceuticals
Jeddah, Saudi Arabia
01.2018 - 01.2020
- Collaborated with cross-functional teams to achieve sales targets and improve overall business performance.
- Achieved consistent sales growth by identifying new opportunities within existing client base and prospecting potential customers.
- Developed long-lasting relationships with key opinion leaders, contributing to increased market share for the company.
- Increased customer satisfaction by promptly addressing inquiries and providing exceptional service during office visits.
Pharmacy Manager
Marina Pharmacy Group
Dubai
01.2016 - 12.2017
- Monitored and managed pharmacy staff performance to maximize productivity and customer satisfaction.
- leading more than 10 employees (3 pharmacists and 8 assistants).
- Led a high-performing team of pharmacists and technicians to deliver exceptional patient care and service.
- Discussed medical histories with patients in an effort to provide the most effective medical advice.
- Developed strong relationships with healthcare providers, ensuring seamless coordination of care for patients.
- Recommended OTC devices or medication options to help mitigate individual symptoms.
- Trained pharmacy interns and newly hired pharmacy technicians.
Medical Representative
Tabuk Pharmaceuticals
Jeddah, Saudi Arabia
08.2012 - 06.2015
- I was representing the pain management line (Nervax® and Divido®).
- Achieving my targets as follows: 95%, 102%, and 98% for the years 2013, 2014, and 2015, respectively.
Product Specialist
Reckitt Benckiser Inc.
Egypt
01.2011 - 08.2012
Medical Sales Representative
Hikma Pharmaceuticals
Egypt
05.2009 - 10.2011
- From July 2010 to June 2011, I worked as a product specialist representing the CVS line (Actos and Tantril). I achieved a performance of 130% year-to-date.
- January 2010 till July 2010, the product special represents the CVS line Bistol® (BISOPROLOL), Glucoryl® (GLIMEPIRIDE), and Suvikan® (ROUSOVASTATIN) in Muhandessen and Imbaba, Giza, Egypt.
- June 2008 till January 2010, Product specialist representing the sulid® (nemisulide), Alkapress® (amlodipine), and Estikan® (escitalopram) in Shubra and Sharabia, Cairo, Egypt.
Education
Bachelor of Science - Pharmaceutical Sciences
Misr International University
Egypt 09.2003 - 06.2008
Bachelor of Science -
South Carolina State University
Egypt 09.2006 - 11.2006
Skills
- Account Management
- Sales Forecasting
- Teamwork and Collaboration
- Data-driven decision-making
- Cross-Functional Collaboration
- Client Relationship Building
- Multitasking Abilities
- Time management
- Empowers high-performing sales teams
- Business development and planning
- Account Management
Certification
Fundamentals of Leadership (L1)
Interests
Accomplishments
Drive Abha main Key Accounts at 2020 from sales 7.3 M
Reaching now at 2024 12.8 M with Marvelous +ve Gth 75 %
Timeline
Fundamentals of Leadership (L1)
06-2024
Advanced finance workshop
06-2023
Finance for non finance workshop
12-2022
Key Account Manager
Tabuk Pharmaceuticals
07.2020 - Current
Task Force Leader
Tabuk Pharmaceuticals
01.2020 - 07.2020
Senior Medical Representative
Tabuk Pharmaceuticals
01.2018 - 01.2020
Pharmacy Manager
Marina Pharmacy Group
01.2016 - 12.2017
Medical Representative
Tabuk Pharmaceuticals
08.2012 - 06.2015
Product Specialist
Reckitt Benckiser Inc.
01.2011 - 08.2012
Medical Sales Representative
Hikma Pharmaceuticals
05.2009 - 10.2011
Bachelor of Science -
South Carolina State University
09.2006 - 11.2006
Bachelor of Science - Pharmaceutical Sciences
Misr International University
09.2003 - 06.2008